DLC EXPRESS FENCING, LLC

Like any business owner, the owners of DLC fencing started off very accommodating and willing to do anything for me. At first, Dennis assured me that they would service my electric gate anytime...all I had to do was let them know. So I did just that; I let the company know about my failed electric motor. But all of a sudden, it was my responsibility to let the manufacturer of the problem. No assistance or offer to recommend a company to service my motor. Seems like once I paid them the $12k, they wanted nothing more to do with me. If you need a standard, manual gate, DLC is just fine. I warn you though, do not use this company if you are getting anything electric. They have very poor customer service and do not offer to problem solve. Very disappointed with the lack of follow-through. I should have waited and found a company that would guarantee service on my motor I put an opinion on yelp and the owners of Dlc threatened to sue me. This is outrageous and unfounded. I suggest looking on yelp and BBB for other customer complaints. Pay particular attention to how Dlc handles customer complaints.