Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Terminix - Aiea -Termite & Pest Control

Pest Control

About us

When pests or termites move in, you want the ultimate weapon to take them out: Terminix, America’s leading provider of termite and pest control. It's no wonder more than 2.7 million customers trust us to protect their homes and families from the havoc that unwanted intruders can create. You can look to us for a wide range of services to protect your home top to bottom, inside and out: Insulation Service, Moisture Control Solutions, Rodent and Wildlife Service and more. We can even help you win the fight against the bite with our revolutionary Mosquito Service. Don’t trust your home to just anybody. Go big. Go strong. Go Terminix. Protector of home since 1927.

Business highlights

97 years of trusted experience

Services we offer

Residential and commercial ant, mice, pest, termite, bed bug control, exterminators, baiting systems, prevention treatments & attic insulation.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.016 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
6%
3
19%
2
13%
1
6%


Rating CategoryRating out of 5
quality
4.2
value
3.4
professionalism
4.2
responsiveness
3.8
punctuality
4.0
Showing 1-16 of 16 reviews

steven H.
04/2017
5.0
pest control
  + -1 more
The person who came out to do the initial evaluation was punctual, courteous, and seemed knowledgable. Work on the home was scheduled 2 days after the initial evaluation, but no one showed up to service the house, and I was not called with notification. Whole day wasted. When I checked in with Terminex, no visit had actually been scheduled. Found out that later that day that there was a scheduling slip up, and servicing was scheduled the next day. For that visit, Terminex showed up within the pre-specified time frame, and workers were polite, efficient and seemed knowledgable. Of course it still remains to be seen if we have eliminated the rat problem. Despite the scheduling problem noted above, I was happy with the service and would use this company again.
Description of Work: Problem with rat in a residential home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Giles A.
09/2016
5.0
pest control
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Sandy C.
12/2015
2.0
pest control
  + -1 more
They don't show up when they say they are and never call to say they're running late or not coming. It's not that hard to call a client so we aren't waiting around all day.
Description of Work: Sprayed around the outside and inside of the home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$178

KAREN B.
08/2015
5.0
pest control
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

David H.
06/2015
3.0
pest control
  + -1 more
unknown
Description of Work: I use them for pest control.
Rating CategoryRating out of 5
Yes, I recommend this pro

bill W.
04/2015
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan Y.
10/2014
5.0
pest control
  + -1 more
unknown
Description of Work: Orinally, they tented about 5 years ago and we signed up for the yearly payment. They check for termite activity once a year and if they find any the treatment is included in that yearly price. We have experience with only the Maui team but they are really professional and nice.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Jeanne S.
09/2014
5.0
pest control
  + -1 more
Their service is great. We are very pleased with Terminix.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

STANLEY G.
06/2014
5.0
pest control
  + -1 more
We have an annual contract with them. They give plenty of advice notice when they are coming. They do a good job and we don't have any problems with the insects. We get along with them fine. We had an issue a couple of years ago and they came out promptly. They give us a clear explanation of when they are coming and what they are going to do and what they found out. They are very professional people. We've used them for 10 years. The only problem we had with them was they had one person that left the gate open several years ago. I called and they apologized and never did it again. They are a very good company.
Description of Work: We use Terminix for periodic inspections not only for the termites but any issues we might have with other insects. They do outside mostly but if we need anything they also will come in and spray.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Perry M.
06/2014
1.0
pest control
  + -1 more
Had Terminix come out and tent our house in Kihei - they did NOT show up on the day of our contract - we called and they said "High winds" prevented the tenting of our house. Our property manager was at the house that morning and no one showed up to check if winds were too strong - Lie #1; no one showed up and the winds were calm. I called Terminix and they said they would be there the next morning at 8 AM - I had to pay for 1 more night of lodging for our 2 renters. Next morning they showed up at 11 AM - the crew said they were late because they were taking down tenting from the day before - winds were really blowing at 11 AM - Lie #2; tenting was done in Kihei the morning before. They tented in high winds and my renters moved back in the next morning - termite activity seems to have stopped. I got a call from Terminix demanding payment the next day - I said as soon as their invoice was in my hands and I had instructions on how to lodge a complaint against Terminix of Maui and corporate Terminix I would gladly pay - the lady on the phone said no problem. 1 month later no invoice was sent, no instructions on how to lodge a complaint and get the $300 extra in motel charges for my 2 renters. Lie #3; no instructions nor invoice sent. I finally gave up, called them and asked for an invoice to be eMailed to me and I paid that invoice today. They did try to bill me for $2,610.00 when my bid was only for $2,446.87 - they demanded the $2,610.00 payment unless I could prove I was not lying to them about the $2,446.87 - luckily I had a copy of the bid and faxed it to them. Without that bid they would have cheated me out of $163.13 more money - what a bunch of crooks. This is a totally corrupt, incompetent, and a company I would not recommend to my worst enemy. Avoid them at all costs...........
Description of Work: Termite tenting of house

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,447

Gunta B.
05/2014
4.0
pest control
  + -1 more
So far, I have no problems with them. When we bought the house, they are the people we have contract with, I have nothing against them, they're fine company, they're a large company.
Description of Work: The pest control is Terminix Pest Control, I have a contract with them for termites.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

Rosanne H.
11/2013
5.0
pest control
  + -1 more
Great...removed rodent
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Scott Z.
09/2013
5.0
pest control
  + -1 more
It was great. Very professional and always arrives on time.
Description of Work: They sprayed inside and out for bugs.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

Wendell N.
03/2012
3.0
pest control
  + -1 more
They are not very prompt, they don't follow up on calls, and they always show up late to the time they give. You have to call them. It's really expensive.
Description of Work: They come by annual for pest control.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro

Betty J L.
03/2012
3.0
pest control
  + -1 more
Terminix The Terminix man, that comes here is very nice.
Description of Work: Terminix - Pest Control/Exterminating I used Terminix, for pest control, they spray the yard. The last time was 3 or 4 months ago and it cost $600.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
punctuality
5.0

$600

Penny S.
03/2011
2.0
pest control
  + -1 more
Please see the details above. We have yet to received a a refund for an annual service we cancelled in 8/2010. We have called Terminix 4 times in the last 8 months and are told that Terminix is processing our refund.
Description of Work: We use the Terminix pest services. We received a bill for comprehensive services. We thought it was for our normal pest services. It was actually for sub-terrian termite insurance. We called and cancelled the comprehensive services in August of 2010.. We have since called 4 times and Terminix says they are still processing the claim (for the last for the last 8 months?). We feel the bill for comprehensive services was misleading and forced us into paying for something which we had no intentions of buying

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$171

    Contact information

    99-1410 B Koaha Pl, Aiea, HI 96701

    http://terminix.com/exterminators/hi/aiea-2051

    Service hours

    Sunday:
    7:00 AM - 9:00 PM
    Monday:
    7:00 AM - 9:00 PM
    Tuesday:
    7:00 AM - 9:00 PM
    Wednesday:
    7:00 AM - 9:00 PM
    Thursday:
    7:00 AM - 9:00 PM
    Friday:
    7:00 AM - 9:00 PM
    Saturday:
    7:00 AM - 9:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pest Control

    FAQ

    Terminix - Aiea -Termite & Pest Control is currently rated 4 overall out of 5.

    Sunday: 7:00 AM - 9:00 PM

    Monday: 7:00 AM - 9:00 PM

    Tuesday: 7:00 AM - 9:00 PM

    Wednesday: 7:00 AM - 9:00 PM

    Thursday: 7:00 AM - 9:00 PM

    Friday: 7:00 AM - 9:00 PM

    Saturday: 7:00 AM - 9:00 PM

    Terminix - Aiea -Termite & Pest Control accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Terminix - Aiea -Termite & Pest Control offers free project estimates.
    No, Terminix - Aiea -Termite & Pest Control does not offer eco-friendly accreditations.
    No, Terminix - Aiea -Termite & Pest Control does not offer a senior discount.
    No, Terminix - Aiea -Termite & Pest Control does not offer emergency services.
    No, Terminix - Aiea -Termite & Pest Control does not offer warranties.
    Terminix - Aiea -Termite & Pest Control offers the following services: Residential and commercial ant, mice, pest, termite, bed bug control, exterminators, baiting systems, prevention treatments & attic insulation.

    Contact information

    99-1410 B Koaha Pl, Aiea, HI 96701

    http://terminix.com/exterminators/hi/aiea-2051

    Service hours

    Sunday:
    7:00 AM - 9:00 PM
    Monday:
    7:00 AM - 9:00 PM
    Tuesday:
    7:00 AM - 9:00 PM
    Wednesday:
    7:00 AM - 9:00 PM
    Thursday:
    7:00 AM - 9:00 PM
    Friday:
    7:00 AM - 9:00 PM
    Saturday:
    7:00 AM - 9:00 PM