The most important service we provide is time savings & stress relief. We are residential & commercial cleaning service in Cherokee County, Kennesaw & Acworth. Our Home Service Professionals are bonded, insured & drug screened for your protection. They work in teams of two to limit the time they are in your home & performing a thorough cleaning. As well as yours & their security. Give us a call to arrange a FREE in home estimate to see how we can help give you more time & less stress in your life.
Business highlights
20 years of trusted experience
Services we offer
Cleaning Services - Weekly, Bi-Weekly, & Monthly Cleaning. One Time Cleaning - Special Events, Spring Cleaning, & Move In-Out Cleaning.
It went well. They were prompt and completed all tasks. They are eager to do everything to our liking and correct anything in a timely manner. We also like the fact that the same 2 ladies come each time so that they become familiar with our home and needs.
Description of Work: The Maids cleaned our home mopping,vacuuming , dusting, changing beds, and cleaning the bathrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan M.
02/2017
5.0
house cleaning
+ -1 more
I have used them for years.
Description of Work: They come out every month to clean my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$108
Susan M.
07/2016
5.0
house cleaning
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Jane C.
06/2016
5.0
house cleaning
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Margret T.
10/2015
5.0
house cleaning
+ -1 more
Very satisfied. In fact, they will be doing it again this month.
Description of Work: Monthly cleaning services
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$184
Joyce P.
07/2015
5.0
house cleaning
+ -1 more
unknown
Description of Work: Did not use because said might have to come back and do second day if more is required by team coming. Might use in other circumstances but needed rental house done on that one day.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
4.0
Bette M.
03/2014
3.0
house cleaning
+ -1 more
Many times I have requested them to vacuum around the legs of furniture and the corners of rooms. They do not move things out of the way to vacuum. I'm not talking furniture, I don't expect that, but just things on the floor, like cat toys, etc. Very cursory vacuuming job. This is still happening after I have commented on it several times. Apparently they have never heard of the hose attachment on the vacuum. They can't keep to a schedule. First we had a team that was pretty good and came when expected. I requested a particular time of day and they usually met it. Then, for no reason, they switched teams and the quality deteriorated. Then they switched times on us without notifying us. They can't keep to a consistent time. I blame the dispatchers for this rather than the actual cleaning team. Also, for some unknown reason, they don't clean our toaster oven, nor do they do the odd dirty dish in the kitchen. They do not toss out things like used kleenex or obvious trash. A shaving mirror in the shower is never cleaned. They don't dust objects either.
Description of Work: Provide housecleaning services every two weeks
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$104
Dawn D.
03/2014
5.0
house cleaning
+ -1 more
Both my husband and I work very demanding jobs. I realized that even though my home looked 'surface' clean, I no longer dedicate the time after my long day to the 'details' that a home requires. Heather and Maggie came out and found dirt and dust in corners that I have not touched in the entire time I have lived here!!!!! Let's just say I thought I owned a clean home before. When those two left, my house was CLEAN! There was no judgement, Heather even gave me some suggestions to help me out (only because I asked). We will certainly use this service again. We will absolutely recommend this service to others.
Description of Work: I requested a one time thorough cleaning service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$320
Laura R.
07/2013
5.0
house cleaning
+ -1 more
They were professional, however, their price was just too high. They were $40 higher than the other service providers and they didn't have anything exceptional on their list that made them stand out.
Description of Work: I spoke to them about a possible bi-weekly housecleaning service.
Rating Category
Rating out of 5
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$151
John A.
03/2012
2.0
house cleaning
+ -1 more
Badly, see above description.
Description of Work: We had Molly Maid every 2 weeks. They kept changing work teams. We had problems with their cleaning in the beginning and finally after several attempts on our part sat down with the owner and worked this out. After only a couple of weeks the team changed again and things went downhill from there. They are too fast, just to get done and abusive on walls and furniture when sweeping. We terminated them about one month ago and would never use them again
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0
Anne K S.
01/2012
5.0
house cleaning
+ -1 more
They are excellent! They come with a team of two. I've had them come to do housecleaning for approximately 2 1/2 years. They do a fantastic job!
Description of Work: They do housecleaning for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JOHN M.
03/2006
5.0
house cleaning
+ -1 more
Our team does and excellent job! The girls who work at our home are great. It helps my wife to have them do a good cleaning once a month, gives her a break.
Description of Work: Monthly house cleaning of our home. Amount paid is our charge per month per our contract.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Response from Molly Maid of Cherokee, Kennesaw, & Acworth
We continued to clean this customer's home for 6 more months until they moved from our service area.
SUSAN D.
10/2005
5.0
house cleaning
+ -1 more
MOLLY MAID IS A PROFESSIONAL GROUP. THEY ARE FRIENDLY AND COURTEOUS WHILE CLEANING OUR HOUSE. WHEN THE CLEANING CREW ARRIVES, THEY GET TO WORK. THEY BRING UP ANYTHING THAT NEEDS ADDITIONAL ATTENTION. IT TAKES THEM JUST OVER 2 HOURS TO COMPLETE THE WORK. IT'S ALWAYS PLEASANT TO COME HOME FROM WORK TO A NEAT, CLEAN HOUSE. I'VE BEEN VERY SATISFIED WITH THEIR PRICE AND SERVICE AND HAVE BEEN USING THEM TO CLEAN MY HOUSE FOR ABOUT 10 MONTHS NOW. IN ADDITION, I HIRED MOLLY MAID TO CLEAN MY OFFICE.
Description of Work: WHOLE HOUSE CLEANING (LARGE HOUSE) - BATHROOMS, FLOORS, KITCHEN, BEDROOMS, ETC. WE HIRED MOLLY MAID TO COME IN EVERY OTHER WEEK TO CLEAN OUR HOUSE. EACH VISIT THEY GO THROUGH THE HOUSE AND CLEAN ALL THE SURFACES IN THE BATHROOMS (SHOWER, TUB, COMMODE, VANITY, MIRROR) AND KITCHEN (INCLUDING THE REFRIGERATOR DOOR AND INSIDE THE MICROWAVE), VACUUM, SWEEP, AND MOP THE FLOORS, CHANGE SHEETS ON THE BEDS, DUST PICTURE FRAMES, MINI-BLINDS, AND OTHER SURFACES.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$130
Response from Molly Maid of Cherokee, Kennesaw, & Acworth
It has been over 6 years since the customer wrote this & we still have her as a customer. Thank you for your loyalty.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Floor Cleaning and Waxing,
Carpet Cleaning,
Blind Cleaning
FAQ
Molly Maid of Cherokee, Kennesaw, & Acworth is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Molly Maid of Cherokee, Kennesaw, & Acworth accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, Molly Maid of Cherokee, Kennesaw, & Acworth does not offer eco-friendly accreditations.
No, Molly Maid of Cherokee, Kennesaw, & Acworth does not offer a senior discount.
No, Molly Maid of Cherokee, Kennesaw, & Acworth does not offer emergency services.
Yes, Molly Maid of Cherokee, Kennesaw, & Acworth offers warranties.
Molly Maid of Cherokee, Kennesaw, & Acworth offers the following services: Cleaning Services - Weekly, Bi-Weekly, & Monthly Cleaning. One Time Cleaning - Special Events, Spring Cleaning, & Move In-Out Cleaning.