MasterShield ATL

Well. Punctual and responsive

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Great work

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Kevin Bowers of KTL Home Improvement installed a new gutter system with the Mastershield system on my remodeled home in 2009. Kevin took the time to explain everything to me and worked with my contractor to make sure the gutters were in the right place and coordinated the timing of the install with my contractor. I called Kevin again in August 2013 to come and check on an area that I observed had a slow leak behind the gutter. Kevin came out and spent a good amount of time analyzing the problem and went right to work to fix it. He checked two other areas also to make sure there were no issues there. When the repair was over, he refused any payment and said he would come back in a few weeks to make sure the repair he just finished had solved the problem. I am very happy with the performance of the Mastershield on my gutters and doubly happy that Kevin Bowers is the owner/operator of this local company.

Kevin provided the details (and an onsite demonstration of the gutter system) I needed to compare his product and service with two other gutter companies I was considering. He provided me with written estimates of three options and was clear about what each included when we met. I had plenty of time to review the options; there was no pressure to select any particular option although there was a substantial difference in the products and their prices. He responded to all my calls and emails quickly and was wonderful to work with throughout the process. The rains delayed the completion of the exterior painting of the house which meant a delay in both removing the old gutters and installing the new ones. Kevin and his crew never missed a beat. Everything was done exactly the way I expected and right on time. The custom gutters are available in a large number of colors and we found a perfect match for the paint colors I used. Kevin provided me with a full set of samples so that I could be sure of the match before I decided. My house was built in 1922 and requires patience and a large amount of TLC when installing something like gutters; KTL did everything right. When Kevin and I discussed a long run of gutter and ways to lessen the chance of heavy rains overwhelming that section, it was decided a decorative rain barrel (yes, it is decorative - looks like a large stone planter and is now filled with flowers) was the answer. He immediately volunteered to custom fit the new down spout to the new rain barrel and attach the overflow tubing. It works perfectly and looks great! We have had 3 inches of rain since the gutters were installed a week ago; every inch of new gutter and down spout is working perfectly. I am very, very pleased!

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Look no further. You will be completely satisfied with this company. The price was excellent, they were professional, very competent, efficient, and understanding of what we wanted to accomplish. They called us to remind us of the date and time of arrival, and even called us to say they were on their way to our residence. It took them no time at all to replace our gutters and install the cover shield. They cleaned the yard and disposed of all the old gutters and downspouts. When they were finished, you could not tell that they had been at our house, except for the great looking job. This past rain storm we had was an excellant test of how great the job was done.

They did a good job with the installation of the gutters, but the guards were manufactured improperly. Thus, they had to return about six months after the installation in order to correct the issues. I'm still not entirely satisfied with the guards as they continue to cause overflow when it rains.

I researched multiple gutter protection products and interviewed several local installation companies. The protection technology offered in the Mastershield product seemed to be the most promising for keeping gutters clean while also catching virtually ALL the water coming off a steep roof (12:12 slope). KTL's owner offered the best sales presentation with clear explanations of how the system worked and details of the work to be performed. There was zero high pressure and a direct business-like discussion. The proposed cost was reasonable and the installation schedule appropriate to our needs. The installation crew was on-time, skilled, friendly and very respectful. The foreman in particular was first-rate. The installation results were exactly as expected with no additional hidden costs. We have had several hard rains since installation. I have seen no evidence of roof water overshooting the gutters. Plus, any leaves, pine straw or helicopters that land on the gutters get washed or blown away before they have any chance of stopping up the water flow into the gutters. All in all, a very satisfying experience.

We do not have enough good things to say about Kevin Bowers and Mastershield Atlanta/KTL Home Improvements. We first called and spoke with Kevin a couple of years ago, interested in Mastershield gutter protection. Our first impression of Kevin was excellent. He was well-spoken and very helpful. Because of some family crises, we were not able to pursue gutter protection further at that time, but saved Kevin's contact information and notes from our conversation. As soon as we were in a position to get the gutters taken care of, we went back to the internet. We had been reading reviews of various gutter covers for years and wanted to see what else was new, since our chat with Kevin a couple of years prior. Over the several years we had lived in our current home, we had researched every gutter protection system on the market and had literally read hundreds, possibly thousands, of reviews. Until learning about Mastershield, we had not been able to find even one gutter protection system that was 1) well-designed and 2) whose reviews confirmed it would work well enough to consider installing on our house. Finally, it seemed, we would be able to get this project taken care of. For our home, which is surrounded by many trees, micromesh gutter protection seemed to be the only feasible solution. While this review is for Kevin of Mastershield, not for the gutter protection itself, we encourage anyone reading this to fully investigate each of the three micromesh gutter protection systems before deciding what to use on their home. After reviewing updated information on the internet, we called Mastershield Atlanta. Because it had been awhile since we'd spoken with them, we were concerned that Kevin might no longer be working there. To our pleasant surprise, he was not only there, but now owns the business. We arranged a meeting, and saw Kevin in a few days. He examined and measured our gutters, listened to our concerns and showed us several gutter protection system samples so that we could see up close what we had been looking at online. After a few more days of contemplation and watching videos online from the micromesh competitors, we made a firm decision to go with Mastershield. Kevin continued to communicate well regarding setting up the job, payment and follow-up. He and his crew worked very diligently and did an amazing job installing the covers. They replaced a dented guard we had and made sure the existing gutters were at the right level for the gutter covers to work properly. We have had quite a few hard rains since then and it has been wonderful to run around to each of the windows, looking out! No more clogged or overflowing gutters! As long as Kevin is associated with Mastershield Atlanta, we recommend them highly.