Concept Flooring Inc

Flooring Sales and Installation, Hardwood Flooring Sales and Installation

About us

Concept Flooring is all about making your flooring project a success with 4 easy steps. 1. Quick phone consultation with a dedicated Project Manager. 2. A convenient in-home appointment where we bring the showroom to you. 3. A dedicated Project Manager who will work with you from beginning to end. 4. Assurance knowing your installation is backed by our Lifetime Installation Guarantee. We can't wait to help you find the best solution for your flooring project.

Business highlights

23 years of trusted experience
Veteran Owned & Operated
Family Owned & Operated

Services we offer

In-home Appointments where we bring the showroom to you. | Hardwood Installation | Hardwood Refinishing | Vinyl Plank and Laminate Installation | Carpet Installation

Services we don't offer

Ceramic Tile Installation | Carpet Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9151 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
4%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.9

Filter reviews by category

Showing 101-125 of 151 reviews

yvonne C.
10/2014
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
They were on time and worked very hard and fast. They had a system. I was given a couple of stain colors to choose from. They moved furniture and covered everything to minimize the dust. They put three coats of polyurethane on the stained floor. I really like the installation look around the stacked stone fireplace. It looks like it was always hardwood. They screwed down the plywood subfloor to get rid of squeaks. They cleaned up and left me a very happy customer. Chris was fantastic!!! GOOD JOB!
Description of Work: replaced carpet with hardwood flooring in dining room and great room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Nichole H.
06/2014
5.0
flooring contractor
  + -1 more
We are 2 of 3 days into the job and I'm so excited and pleased, I had to write the review tonight. I can't possibly say enough good things about these guys. I was tough on Dave, whom originally contacted me to come to the house to measure, show me samples and provide an estimate. I can be very demanding, and he's handled me without so much as a bump in professionalism. I received their quote and ended up decided to shop with other flooring contractors and ended up right back with Concept. Their products, responsiveness, knowledge and professional completely blew any sort of potential competition out of the water. And, they honestly had the best deal also. So, as of day 2 I have amazingly beautiful new iron balusters on my stairs and the softest most beautiful carpet I have ever felt (honestly). I've sent all of my family and friends pictures - it completely changed my house. Every install has been professional, they showed up on time, Dave communicated throughout the whole process (including nights and weekends) and it's been done beyond my expectations. I came home from work today to new carpet, with all of my furniture/belongings put back exactly where they were (amazing) and everything immaculate. They left no mess for me to clean-up at all! Tomorrow is the hardwood installation downstairs, which includes them removing my old hardwoods and carpet to install new. I am so pleased with my experience so far and can only imagine what my house will look like at the end of the day tomorrow. In today's day and age, it seems 'customer service' has gone to the wayside. Not these guys. Concept Flooring is a model for all businesses. I only wish every experience I had was like the one with them. Thanks, guys! It's been amazing!
Description of Work: New carpet upstairs/hardwoods downstairs and new balusters on the stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,400

Response from Concept Flooring Inc
Thank you [member name removed]. We have enjoyed working with you and helping you achieve your new floor goals.

JOE M.
05/2014
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
Concept Flooring did an outstanding job. The entire job was completed in one day.
Description of Work: Remove carpet in two rooms, remove old hardwood in hallway, move furniture as needed, and put new hardwood floors in two rooms and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,379

Kenneth T.
04/2014
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
They installed very professionally and at the dates I needed and shown up on time and were easy to work with, carpet and hardwood look great.
Description of Work: Installed hardwood flooring and carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

kulmeet N.
02/2014
1.0
flooring contractor
  + -1 more
3 calls and online request nobody bothered to call back
Description of Work: nothing

Rating CategoryRating out of 5
responsiveness
1.0


Response from Concept Flooring Inc
We do apologize. Our office suffered a setback during the ice storm and unfortunately your information slipped through the cracks. We hope that you found a solution to your flooring needs. We pride ourselves on timely responses to our customers and potential customers, but in your case this did not happen and for this we apologize. Please accept that this is not our normal working method.

Patti D.
01/2014
5.0
carpet installation, flooring contractor
  + 0 more
They did a great job; however it was approximately 8 years ago.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Louise P.
12/2013
5.0
carpet installation, flooring contractor
  + 0 more
They were great. The only thing I would have preferred is if they had more guys working. They worked until 10:00 the first day, then had to come back to do the staircase because they weren't finished. It was a long day!
Description of Work: They did my entire upper floor (4 bedrooms, hallway and staircase) and my master bedroom, hallway, closet on the first floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Noam Z.
11/2013
5.0
carpet installation, ceramic tile, flooring contractor, hardwood floor
  + 2 more
laid new carpet. went smoothly with no leftover mess. excellent work!
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Liz S.
11/2013
5.0
flooring contractor
  + -1 more
It was the second time we have used them and highly recommend them. They are not the cheapest contractor but well worth it.
Description of Work: They installed new flooring in our terrace level after we had a flood.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$11,000

Patti D.
10/2013
5.0
carpet installation, flooring contractor
  + 0 more
We were in a time crunch. Had just purchased our home and needed the carpet installed right after closing and before move in. The owner came out and showed us samples and scheduled installation within a day or two. Everything went great with the installation and the carpet was of very good quality.
Description of Work: Installed Berber Carpet in basement and stairway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Patricia R.
07/2013
5.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
They were excellent, and the work was done in a timely fashion. Their people were really outstanding, and they cleaned up after themselves. They were very prompt, and I was pleased. I would use them over and over again. They did a great job. I was very pleased with everything they did.
Description of Work: They installed tile to an addition I added to my home, and also in a bathroom. The tiled a hallway, living room, exercise room, etc. They have installed new carpet as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer M.
06/2013
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
They did an excellent job!! This is our second time utilizing their services. Dave and Jeff were great to work with on our home.
Description of Work: This is the second time we have used Concept Flooring. Both jobs were perfect. We had our hardwoods re-done and new carpet installed throughout the home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

ERIN B.
06/2013
5.0
flooring contractor, hardwood floor
  + 0 more
Everything was good. It was good quality and everything was done on time. I would recommend them.
Description of Work: The installed hardwood in the dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MONIQUE D.
06/2013
5.0
carpet installation, flooring contractor
  + 0 more
They were professional with the way the brought the samples out. They got everything done on time, and were clean. I would recommend them to others.
Description of Work: They installed carpet in a couple rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BOBBI B.
06/2013
5.0
carpet installation, ceramic tile, flooring contractor, hardwood floor
  + 2 more
It turned out fantastic. We have used them for other projects as well. They have also put hardwood floors throughout the house, and carpets in 2 bedrooms. I would recommend them to others. They are very fair priced, friendly, and very quick.
Description of Work: They installed 12 x 24 tile in my entire downstairs area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JANE B.
06/2013
4.0
hardwood floor
  + -1 more
They did a very good job. They were able to make the flooring look continuous, when other people had different ides on how on how to approach that. I would recommend to others.
Description of Work: They installed hardwood flooring in my whole living area, and dining area. They also installed it in a couple hallways.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

FRANK E.
06/2013
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
I thought the work was excellent. The salesman came back after the job was completed, and noticed a floor board that was not right, and they corrected it. They were very good. We compared them with other companies, and they had the lowest price. I was very happy with the work. We still get compliments on how good our floors look.
Description of Work: They installed new carpet and hardwood flooring on the upstairs main floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,199

Linda F.
06/2013
5.0
carpet installation
  + -1 more
They were very personable, and very professional. They did an excellent job. I would definitely call them again. I have no complaints at all. I would highly recommend them.
Description of Work: They installed new carpet in my sunroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Pete M.
06/2013
5.0
carpet installation, hardwood floor
  + 0 more
They are awesome. They are great people, very responsible, and do great work. I would highly recommend them. They do exactly what they say they are going to do. They are good folks, and you won’t regret it.
Description of Work: The carpeted a bunch of rooms for us upstairs. They also did some hardwood flooring the year before.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

HAMSA I.
06/2013
5.0
hardwood floor
  + -1 more
It was good, and I would recommend them. They were professional and courteous.
Description of Work: They installed a hardwood floor in a small area.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michelle M.
06/2013
5.0
flooring contractor, hardwood floor
  + 0 more
We were very happy, and they did a good job. I would recommend them to others. They did the hard work of removing heavy furniture so that they could get to the floors.
Description of Work: They did some hardwood refinishing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pam L.
06/2013
5.0
carpet installation, flooring contractor
  + 0 more
Everything was good, and went really well. It was very reasonable. I woulds recommend them to others.
Description of Work: They installed some new carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Craig W.
06/2013
5.0
flooring contractor, hardwood floor
  + 0 more
They are extremely nice, and very easy to work with. They scheduled the project quickly, and did a fantastic job. They showed up on time, and when they said they were going to be there. The project took as long as they said it was going to take. The workers were very knowledgeable and experienced. They were very good.
Description of Work: They installed new hardwood floors throughout the home. They also did some refinishing work on the hardwood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Norman B.
06/2013
5.0
flooring contractor, hardwood floor
  + 0 more
It turned out good. I would recommend them to others. It turned out as I hoped it would be.
Description of Work: They installed new hardwood floors.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen S.
02/2013
5.0
flooring contractor, hardwood floor
  + 0 more
They have a very personable customer service and they do their job quickly.
Description of Work: Concept Flooring put up some hardwood floor for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Contact information

109 Smokehill Lane; Suite 190, Woodstock, GA 30188

http://www.conceptflooring.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Flooring Sales and Installation,
Hardwood Flooring Sales and Installation

FAQ

Concept Flooring Inc is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Concept Flooring Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Concept Flooring Inc offers free project estimates.
No, Concept Flooring Inc does not offer eco-friendly accreditations.
Yes, Concept Flooring Inc offers a 5% senior discount.
No, Concept Flooring Inc does not offer emergency services.
Yes, Concept Flooring Inc offers warranties.
Concept Flooring Inc offers the following services: In-home Appointments where we bring the showroom to you. | Hardwood Installation | Hardwood Refinishing | Vinyl Plank and Laminate Installation | Carpet Installation
Ceramic Tile Installation | Carpet Cleaning

Contact information

109 Smokehill Lane; Suite 190, Woodstock, GA 30188

http://www.conceptflooring.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM