Bug-Off is a family owned and operated business. Founded in 1986, Bug-Off Exterminators has been serving the metro Atlanta area for over 25 years. Offering effective services at affordable prices has been the foundation for customer satisfaction and loyalty.
It went great and they did a very good job every time.
Description of Work: They did pest control service for bugs.
Rating Category
Rating out of 5
Yes, I recommend this pro
Richard F.
11/2015
5.0
pest control
 + -1 more
unknown
Description of Work: Approximate Date of Service: Oct 15, 2015 Approximate Cost of Service: 70.00
Rating Category
Rating out of 5
Yes, I recommend this pro
Juanne G.
03/2015
5.0
pest control
 + -1 more
unknown
Description of Work: Regular pest control service. Honest down to earth owner. My technician Brian is prompt and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Courtney H.
07/2014
5.0
pest control
 + -1 more
I signed a one year contract with Bug-off and I have been using them for about 6 months now. They come out quarterly to spray and look to see if there are any festering problems. If I there are problems after they spray (within the quarter) they will come back for no charge. The service has been satisfactory. Every once in awhile I may see a pest, but the pest control guy has pointed out to us several cracks near windows and doors that need to be sealed in order to be 100% pest free. With that said, I would recommend them.
Description of Work: Spray for household insects (inside, outside, and in the attic)
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Kimberly F.
05/2014
5.0
pest control
 + -1 more
I get them every other month since 2008.
Description of Work: We use the pest control services of Bug-Off Exterminators. They spray for bugs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ED F.
01/2014
3.0
pest control
 + -1 more
The provider arrived and was intimated by dogs barking. Rightfully, expressed concern about being bitten...but the animals were 20 feet away from him. He apparently had a bad indecent...but I could not envision an excellent service from him on an ongoing basis if a dog bark spooked him so badly. As I tried to explain the situation about his "being here" all he could imagine was "being bitten". He would not discuss why here was here but kept reacting to a dog barking. He just did not "get it" that he was safe. Too bad. Some people just assume that they are going to be stunned or stabbed or advantaged. This is one of these persons. Just not a "pet friendly" person. Maybe your experience will be better.
Description of Work: Nice guy. NOT PET FRIENDLY person!!!
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
1.0
punctuality
4.0
Charles C.
11/2013
4.0
pest control
 + -1 more
It was good. It was fine. I would recommend them. You don't know for years if termites are going to show up or not. I would use them again.
Description of Work: Bug-Off Exterminators Inc. did a termite treatment a month ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$600
James B.
10/2013
5.0
pest control
 + -1 more
No problems.
Description of Work: Sprayed pesticide inside and outside home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Barbara J.
10/2012
1.0
animal removal
 + -1 more
3 workers from the company came out and found where the holes where that the squirrel made, which were two holes. The animal was in the space between the fireplace stack and the siding. the holes were plugged except one, which a trap was attached to. Per the contract, the company agreed to cover the holes, set the trap, and pick up the animal. After two days one of the employees stopped by to inspect the trap and it was empty. Employee set another trap in the attic. After a week a smell was coming from the firelace where the animal had died due to not being able to escape. Called the company who stated they would be out to pick up the dead animal. The workers showed up in the afternoon and attempted to remove the interior of the fireplace, which can be pulled out, so a space is open. One of the employees stated he couldn't see the squirrel and that it has to be in the back. The worked did not attempt to take any type of stiff flexable wire type of implement to try and slide the squirrel out from the back. Instead they placed everything back and told me the dead animal could not be retrieved. I next received a call from the foreman of the two employees who were still at my home, who were removing ythe traps and closing the second hole. That person gave me an argument when I asked why the animal could still not be removed as I did pay for that service. Afterwards, I received a call from the owner of the company who stated that there was nothing they could do and that they would bring me an deodorizer bag to cover the smell until the animal disintegrated. The owner also promised me that the bag would be delivered before I left for work the following morning. The next day I received a call from the owner stating the worker is running late and could I be avail. Informed the owner I would not and needed to leave for work. Told him to drop the item at my door and that I wanted a refund for the $75 for the animal not being removed from the premises as listed in the contract. Owner refused stating that he's not charging me for the deordorizer bag and the milage to come back and forth to my home. No where on the contract does it list milage or added costs for items and services. This is not a company I would do business with again, nor would I recommend their service.
Description of Work: Called for removal of a live squirrel from a fireplace. Service was to include a trap and removal of the animal. Paid $75 extra for the animal removal. Total cost was $415. The animal was not removed and died in the fireplace. Owner refused to refund the $75 for services not rendered.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0
$415
ARLEENE W.
06/2012
5.0
pest control
 + -1 more
They were wonderful. I have a yearly contract with them.
Description of Work: I used Bug-Off Exterminators Inc for pest control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Eileen S.
05/2012
5.0
pest control
 + -1 more
They are truly great, and we love working with them. They are very responsive and always arrive on schedule, and they provide intermediate treatments at no extra charge.
Description of Work: They provided a quarterly treatment for pests on the interior and exterior of our home. The price of the service is based on the size of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
kirk B.
03/2012
5.0
pest control
 + -1 more
I have been using them for fourteen years. Their service works. They send the same technician. I am happy with their service. It is very easy to use them.
Description of Work: They provide pest-control services for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$72
Laurie L.
05/2010
5.0
pest control
 + -1 more
By getting regular service from Bug-Off, the only bugs we see around the house are dead ones. In the case of the mouse traps, Ray returned to haul off the "catch," and he continued to check on us until the problem was resolved.
Description of Work: This was just a regularly scheduled preventive spraying, but as always, Ray was prompt, courteous, friendly, and efficient. When we have made an emergency call in the past (mouse intrusion), Ray was here the next day to set traps and help us find the route of entry.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$67
ARLEENE W.
09/2007
5.0
pest control
 + -1 more
They also treat for seasonal bugs where the spaying is done inside and outside on a bi-monthly basis. We have used their services for 12 years. The lumber that was used to build our home was not properly treated, so we have to have on going termite protection. They provide a good service at a fair cost.
Description of Work: We have a termite control contract with them where they come once a year and add chemicals to a trench around our home. We pay them yearly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
ALLISON H.
09/2007
5.0
pest control
 + -1 more
I have just a general pest contract with them and it works out great. I have never had any troubles with this company. This visit was just fine. They treated and went on their way. Initially, if you get the contract, it cost about $80 to start. Also, you can get out of the contract after the third visit. I have no complaints with this company and as of now, they seem to do just fine.
Description of Work: I had my home treated inside and out by Bugg-Off Exterminators Incorporated. They treated for all bugs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
BETSEY N.
09/2007
3.0
pest control
 + -1 more
Every time these guys came out, I felt like they really never did anything. The work they did only took them about fifteen minutes. I just think their lazy and not very professional. Their prices aren't that great either.
Description of Work: They sprayed the outside and the inside of my 1800 square foot home for roaches and spiders. I paid them per visit.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0
$65
HELEN B.
09/2007
5.0
pest control
 + -1 more
We don t make appointments and they just come once a month. I like that it s the same guy that comes every time. He knows us and our animals well and that makes us feel very comfortable. He has been coming around for 5 years now and I would recommend him to other people.
Description of Work: They come around once a month and spray outside for all kinds of pests and also do an inspection for termites. I pay them per visit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$44
12/2002
5.0
pest control
 + -1 more
WILL COME BACK IF YOU HAVE A PROBLEM AT NO CHARGE, VERY GOOD
Description of Work: SPRAY THE HOUSE EVERY QUARTER TO KEEP BUGS OUT
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Animal Removal,
Insulation
FAQ
Bug-Off Exterminators Inc. is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Bug-Off Exterminators Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Bug-Off Exterminators Inc. offers free project estimates.
No, Bug-Off Exterminators Inc. does not offer eco-friendly accreditations.
No, Bug-Off Exterminators Inc. does not offer a senior discount.
No, Bug-Off Exterminators Inc. does not offer emergency services.
Yes, Bug-Off Exterminators Inc. offers warranties.
Bug-Off Exterminators Inc. offers the following services: Pest Control, Termite Treatment, Wildlife Removal, Mosquito Control, Insulation Removal & Replacement, Limited Repair