Description of Work: Sink leaking water - New Facet...
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
jennifer B.
06/2010
5.0
appliance repair
 + -1 more
He came on time on a satuday, would trust them from now on with all appliances
Description of Work: fixed my dryer
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Penny M.
06/2010
5.0
appliance repair
 + -1 more
Herbert was the ultimate professional from the minute I called him. We spoke in the morning and he arrived at my house that afternoon, on my schedule. I was so afraid that I would have to replace the frig, but he found that only the thermostat needed to be replaced. He was prompt, courteous and in and out in less than an hour. He also did not charge me an additional service call fee like so many other repairmen do. Not that I wish any of my other appliances to break down, but if they do I'll be sure to call Herbert!!!
Description of Work: Replaced a thermostat in the refrigerator/freezer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Patrick M.
02/2010
5.0
appliance repair
 + -1 more
Fantastic service experience! Woke up to the smell of electrical fire and smoke. Determined it was the fridge, unplugged it and started moving food to our older fridge in the garage. Found Accurate Appliance on the list and called as soon as they opened at 8am. They were able to have a technician at our house by 9am. He was very courteous and professional, and was able to diagnose and repair the unit in no time. He didn't even charge us for the service call, just the parts and labor, which were very fair. I will definately use them again, just hope no smoke at 4:30 am is involved next time!
Description of Work: Replaced capacitor, overload and relay in our KitchenAid refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
Richard G.
02/2010
5.0
appliance repair
 + -1 more
Dryer stopped working called Accurate Appliance (Angies List). They were able to get a service tech there in a couple of hours. The technician, Clyde made the needed repair and the dryer now works fine. Great service at a very reasonable price. Will use Accurate Appliance again.
Description of Work: Replaced teflon guides on dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
JOHN F D.
12/2009
5.0
appliance repair
 + -1 more
They were excellent. The Bosch service people quoted $100.00 to come out for an estimate. For a little more, Accurate came out and actually fixed the dishwasher. The cost was including a parts.
Description of Work: Repaired a Bosch dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
TERESA K.
10/2009
5.0
appliance repair
 + -1 more
Everyone from office staff to service technician was friendly and professional. Service techs arrived within the specified time window and went straight to work. The only minor aggravation is that with some brands (like my LG dishwasher), parts aren't stocked locally, so you have to schedule two visits - one for diagnosis and one for repair. My GE oven was repaired the same day because I (a) called in with the exact model number, (b) provided detailed description of problem and (c) GE parts are readily available. Both appliances have been trouble free since the repairs. Accurate Appliance stays busy. One of the techs told me they handle the warranty work for American Home Shield Warranty program. You may have to wait a couple of days to get a technician to look at your appliance and Saturday appointments are available. Total price seemed a bit on the high side, especially when I looked up the parts prices from an online source. You definitely pay for their knowledge and expertise. But then again, I haven't had an appliance repaired in quite some time. I am happy to report that they waived the service call charge on my oven repair.
Description of Work: Found source of leak in LG dishwasher and replaced deteriorated gasket. Called them 10 days later to replace bake ignitor in GE gas oven.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Debbie S.
09/2009
5.0
appliance repair
 + -1 more
See above. It was quick, reasonable, and saved us from buying a new dryer.
Description of Work: Our dryer wasn't working - it was only blowing cold air. They had someone out to our house the same day we called and it was fixed!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Michelle C.
03/2009
5.0
appliance repair
 + -1 more
Herbert was at the house within 45 minutes of our very first phone call. That was amazing enough, but he completed the repair within 5 minutes. He said it was a bad switch on the compressor. He had the part on his truck. We were extremely happy with every aspect of the repair. EXCELLENT.
Description of Work: They repaired the freezer on our side-by-side frig.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179
KIRSTEN C.
03/2009
5.0
appliance repair
 + -1 more
Service was very professional and courteous. Appointment was set for two days from service request. Confirmation phone call was received the day before. Technician called about 30 minutes ahead of arrival. Machine was inspected thoroughly and when no obvious cause for the odor was found, the technician offered to and did clean various parts of the machine where some lint and dirt had settled. He also made other suggestions for eliminating the odor (which did seem to help).
Description of Work: Made service call to evaluate odor coming from washing machine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
David S.
02/2009
5.0
appliance repair
 + -1 more
They were prompt, courteous, professional and charged a bit less than I expected. Great experience!
Description of Work: They fixed my dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Tim J.
01/2009
5.0
appliance repair
 + -1 more
I called to schedule the repair. The receptionist was very professional during the scheduling call. First available appointment was a couple of days out, which was not a problem as we hadn't been using the freezer for several months. Repairman was scheduled to arrive within a three hour window. On the day of repair, I received a call to verify someone was available at the home. The repairman arrived within about 20 minutes of receiving that call (which was within the promised time window). The repairman (Herbert) was very professional and personable. He's been working for this company for over 18 years. He assessed the freezer and originally suspected the compressor. Through troubleshooting, he determined that on overload switch was causing the compressor to not function properly. Upon replacing the switch, the compressor (and freezer) were returned to normal working order. Total repair visit time was about 45 minutes. The freezer has been fully operational for two weeks at the time of this report.
Description of Work: Repair of upright freezer which had stopped cooling. Repair consisted of replacement of a compressor overload relay. Parts and labor are warrantied for 1 year from date of repair.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
JOHN G.
10/2008
5.0
appliance repair
 + -1 more
Maintenance man took apart freezer section in order to defrost ice, which had coated coils due to ice maker failure. Work was done in a professional manner. Unfortunately, main office was not as responsive when follow up calls were made to get part number on water value that needed to be repaired.
Description of Work: Defrosted freezer coils due to ice maker failure.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$90
ARLENE K.
08/2008
5.0
appliance repair
 + -1 more
Beyond expectations. My sister needed immediate assistance with her freezer (refrig/freezer appliance) that stopped working and all food was defrosting. On Friday of Labor Day weekend, I referred her to Accurate Appliance whose work I had been thrilled with from prior Angie's List search. Herbert worked the emergency request in his holiday schedule and not only completed the repair at a very reasonable price, but was responsive and a wonderful professional to do business with.
Description of Work: Fully reviewed problem and fixed with replaced freezer heater, also defrosted the freezer panel and all round cleaned and corrected problems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$169
Nancy W.
07/2008
4.0
appliance repair
 + -1 more
It was fine. They were prompt and they did everything. I read the reviews and went by what I liked in the reviews to make my decision.
Description of Work: I thought I had a leak and they came out and put a hole in the celling to look for it but there ended up not being a leak.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$75
Audrey G.
06/2008
5.0
appliance repair
 + -1 more
They were very helpful and it was a reasonable price. They came to do the estimate and had to order the part. They came out the following week and took 15 mins for the job. They were very easy to work with and I would use them again in the future.
Description of Work: They came out to fix the freezer due to the build up of ice.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mark P.
05/2008
5.0
appliance repair
 + -1 more
They were on time, very professional, and did a great job! I was charged a very fair price, and I will definitely use them again, when I need this type of service.
Description of Work: I had a minor problem with my 23 year old washer. It was fixed with no problem, and I asked the technician to check the dryer also. Clyde, the technician was very thorough on both appliances, and checked them both out and made sure both are in top condition,
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
John Z.
02/2008
5.0
appliance repair
 + -1 more
They were very prompt. I had called because the refrigerator was getting warm. It was a Saturday and they initially said it would be 2 days. I called back and asked if there was anyway they could come out sooner and someone was here within 15 minutes.
Description of Work: They repaired the defrost timer and switch in the refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$174
GLADYS A.
09/2007
5.0
appliance repair
 + -1 more
They are very reasonable, and I am happy with the price. I really like that when he came he is a people person and is the type you can sit down with and talk to. He is very polite and answered all of my questions. I like the work he did and he really knew what he was doing. I would highly recommend him, he does very good work and is such a nice man.
Description of Work: He came and repaired the ice maker and condenser on my refrigerator, and fixed an electrical problem on my dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Alan C.
08/2007
2.0
appliance repair
 + -1 more
I called the service company to repair our washing machine which did not drain water well. Herbert replace a part which was not the main cause of this particular problem. Obviously, we ran the machine the next day and saw no difference. We called him back and this time he came and discovered that the drain hose had been pinched behind the machine preventing water from being drained out. He tried to convince me that he had fixed the main problem and the pipe was another problem. He did not even want to complete the job. He did a temporary fix and improvised the hose connection at my request. I bought the hose and installed it myself and fixed the problem. I give him the benefit of the doubt that he had to repair the second problem, but we called for a different problem. I believe he should have checked the pipe the first day, or at least take the responsibility of his misdiagnosis and complete the job at no additional charge.
Description of Work: Herbert replaced a washing machine part which was not the main cause of the problem. But he said it had to be replaced in order to fix other problems.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0
$150
MARGARET A.
12/2006
5.0
appliance repair
 + -1 more
I was just impressed with the sincerity of the woman that set up the appointment time & how she called again to say that he was on his way. I was also very impressed with the cautious & honest work that the technician Clyde did for me. I had all but resigned myself to having to replace the washer & it was a pleasant surprise that he was able to fix it (it is a very old & harshly used washer). He left the area as clean as if he had never been there & was so sweet that I just had to put in a report.
Description of Work: Repaired washing machine which was not draining out all the way after loads.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
KEITH J.
12/2006
5.0
appliance repair
 + -1 more
My highest compliments to Accurate Service Co. and to technicians Clyde & Herbert. It required two service visits (& only one service fee). Both arrived on time as promised. Prior to service, the freezer would not cool to less than 18 degrees F. It is now holding at -8 degrees F. Clyde and Herbert were both courteous, professional, knowledgeable, and efficient. Herbert even took the time to call the manufacturer to inquire if the unit was still under warranty (unfortunately, it wasnt). Herbert stayed approximately two hours after he finished servicing the unit to make sure it was operating properly. If the need arose, I would definitely call Accurate Service again and would not hesitate to recommend them to others.
Description of Work: Upright freezer was not cooling properly. Problem was diagnosed as an obstruction in the freon line. "Closed" system was opened, the freon was reclaimed per EPA regulations and vacuum applied to remove obstruction. System was resealed and charged with new freon.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
GLADYS A.
07/2006
5.0
appliance repair
 + -1 more
He was not slow at all, and knew exactly what he was doing. Ive never met anyone nicer, and he had it all taken apart and put back together in about a half an hour. I will never use another appliance service ever again. They were amazing. I was so impressed; its very seldom that you run across anybody who is as nice as he was. I even called the office to tell them he knows what hes doing and is exceptionally nice. I would recommend them to anybody. A+!
Description of Work: Herbert fixed my refrigerator, which was acting up and then quit altogether. He was here within 5 minutes of the quoted time, and on the very same day I called. He ordered a part and put it on to repair my icemaker, which someone else wanted $229 to do. He charged $105. He also fixed my dryer. They even called back later to make sure everything was working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$213
ROBERT K.
06/2006
5.0
appliance repair
 + -1 more
Came out on Saturday within 2 hours of call. No premium charge. Herbert was very professional and followed through to make sure it was repaired properly.
Description of Work: Temp switchs / regulator for freezer and refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Bonnie K.
12/2005
5.0
appliance repair
 + -1 more
Appointment was quickly scheduled and repairman was prompt and professional. He had to order a new fuse, but had my oven working until the part arrived (thank goodness since it was the holidays). Great experience.
Description of Work: Replaced faulty fuse in Dacor Convection Oven (Please note price was deductible for repair covered under a home warranty).
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Service Categories
Appliance Repair,
Appliance Repair - Small
FAQ
Accurate Appliance Inc is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Accurate Appliance Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Accurate Appliance Inc does not offer free project estimates.
No, Accurate Appliance Inc does not offer eco-friendly accreditations.
No, Accurate Appliance Inc does not offer a senior discount.
Yes, Accurate Appliance Inc offers emergency services.
No, Accurate Appliance Inc does not offer warranties.
Accurate Appliance Inc offers the following services: Refrigerators, Washing Machines, Dryers, Microwaves, Garbage Disposals, Ovens - Gas & Electric (Domestic & Foreign)
Contact information
109 Elliott Industrial Dr Ste B, Woodstock, GA 30189