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Royal Carpet Cleaning Inc

Carpet Cleaning, Hardwood Flooring Sales and Installation, Floor Cleaning and Waxing,

About us

We are a Family Owned & Operated Business. We have been established in the cleaning service since 2001; However we have been entrepreneurs in service for many years. We are here to give you Quality Service from beginning to the end.

Business highlights

24 years of trusted experience

Services we offer

Residential and Commercial Carpet Cleaning - deep clean steam & dry clean, area rugs, upholstery, wood floors scrub buff & recoat, air ducts & dryer vents, mattresses, pet urine treatments, tile & grout cleaning, Marble Floors - Clean & Buff Shine

Amenities

Senior Discount

10%



Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.616 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
13%
3
13%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
5.0
Showing 1-16 of 16 reviews

amit A.
01/2018
3.0
carpet cleaners
  + -1 more
We had been using Frank for a while and were very happy and referred him to many of our friends. However, his work and customer service declined and we had to start using other cleaners.
Description of Work: Carpet Cleaning
Rating CategoryRating out of 5

Jay O.
02/2017
5.0
carpet cleaners
  + -1 more
The house was empty as it was being sold so the work was done without anyone being home. It went well and i was pleased with the results
Description of Work: Carpet cleaning for house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stuart L.
01/2017
5.0
carpet cleaners
  + -1 more
Very well. Frank our technician arrived on time. Hooked up and cleaned away.
Description of Work: Cleaned all carpet in the upstairs including staircase. We have two dogs. Got all stains out. Carpet looked new when he got done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

amit A.
01/2017
4.0
carpet cleaners
  + -1 more
I hired Royal Carpet cleaning for $200.00 on the phone, When he arrived he told me he has increased the price and will now be charging $230.00. I was in a hurry so I decided to pay for it. The work was OK. It used to be better
Description of Work: Carpet Cleaning.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$230

Chastity A.
10/2016
5.0
carpet cleaners
  + -1 more
He did a great job!
Description of Work: Cleaned my carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Royal Carpet Cleaning Inc
Thank you Ms. [Member Name Removed]. We are grateful for clients like you. It is our pleasure to service you.

Adam J.
07/2016
5.0
carpet cleaners
  + -1 more
Great. I have used Royal Carpet Cleaning on many, many of my cleaning jobs. I run a cleaning business, and I am glad that I have met them. They are extremely reliable, kind, and hard working. They do a great job, and I will continue to use them for many future projects!
Description of Work: They Cleaned the carpet in an apartment in Athens that is being prepared for the next tenant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$164

Response from Royal Carpet Cleaning Inc
Thank you for such a great review. We look forward to a long & successful business relationship. We appreciate you & your business.

Cynthia S.
07/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Fantastic job!! Arrived on time, got rid of red clay stains dog tracked onto the carpet & got rid of a stain of unknown origin which was in the carpet when we bought the house. A prior carpet cleaner 3 years ago was unable to remove the stain, but Frank removed an excellent stain. He did all this within the scheduled time, quoted fee & with a smile on his face. What a delight to do business with Royal Carpet!!
Rating CategoryRating out of 5
Yes, I recommend this pro

Victoria C.
06/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Royal Carpet Cleaning Inc
Thank you [Member Name Removed] for taking time to review us. We truly appreciate customers like you. Thank you again for your business.

lisa S.
05/2016
5.0
carpet cleaners
  + -1 more
Royal Carpet Cleaning Inc. was an absolute pleasure to work with. Frank did a fantastic job! Professional company and did exactly what I asked for. No trying to upcharge or sell any additional products. Was on time and got the carpets cleaned within an hour. I will definitely use Royal Carpet Cleaning Inc. again in the future!!!
Description of Work: Clean carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Royal Carpet Cleaning Inc
Thank you so much for your wonderful review & taking the time to do so. We appreciate your business very much. It is our pleasure to make your experience with us more than satisfactory. Thank you again.

Michael K.
03/2016
3.0
carpet installation, hardwood floor
  + 0 more
I had an okay experience with them. They were really nice, but they just didn't really have the equipment to do a good job. While the price was good, I wasn't quite as happy with them. We've got two dogs and occasionally we have messes and we couldn't seem to get it cleaned up. They're okay for a light job. I just wasn't that happy with the results. They did our flooring first and I wasn't really satisfied with the job, so they offered to come back and do the carpets for free. It was nice of them to do that. We just wanted them to clean the hardwood floors and seal it and that didn't work out well. They're good people and will honor their workmanship. I don't think they had the quality equipment to do it. They're definitely willing to try. That was a couple of years ago and they could have improved since then.
Description of Work: They refinished our floors and cleaned our carpets.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Royal Carpet Cleaning Inc
Mr. [Member Name Removed], we are sorry your experience with us was not as you hoped for. We have been doing wood floor cleaning for years. We clean (with proper equipment) we do not sand or re-stain floors. We did come back to clean your carpets after your complaint 6 months later, hoping to make you somewhat happy after not being happy with the wood floors. Thank you for giving your honest review, we appreciate comments so that we can always improve on our service. We wish you the best.

Michael K.
03/2016
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5

Joy W.
03/2016
5.0
carpet cleaners, floor cleaning, hardwood floor
  + 1 more
Love working with Frank and Susanne at Royal Carpet Cleaning. Frank called to let me know he was going to be a few minutes late. The weather was awful. As usual he was polite and friendly and worked diligently to strip all the old build up and apply the polish. The next morning, it was not as shiny as I was hoping for. Called RCC and Franck was back in an hour, applied another coat of polish. He was not resentful or defensive. Just came with a great attitude and fixed the problem. You can't ask for better service than that! My floor are gorgeous!
Description of Work: Polished Hardwood Floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Royal Carpet Cleaning Inc
Thank you so much for a lovely review Mrs. [Member Name Removed]. It is our pleasure to serve you, & are always at your service. Thank you.

Kevin M.
03/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned 5 rooms, a hallway and a staircase. I like them. I trust them. The house looks great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Royal Carpet Cleaning Inc
Thank you for your kind review. Customers like you keep us in business & we appreciate it very much.

amit A.
02/2015
5.0
carpet cleaners, Uncategorized
  + 0 more
I have been using him for 15 years now. He is very reliable. Not just me but my friends also use him. The last time when he came he missed some spots and I had to call him to come back and he came back with no charge and removed the spots. He does a really good job cleaning. He is very professional. I have never heard anything bad about him. I have recommended him to many of my friends. He is a very pleasing guy. He comes and does his job and you can ask him to do the same job twice or thrice and he will do it without any complaint.
Description of Work: I used Frank Rodriguez and he does the carpet shampooing and cleaning service. The company is Royal Carpet Cleaning. He did the carpet of the whole house about 2000sq feet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Royal Carpet Cleaning Inc
Thank you as always Mr. [Member Name Removed] for your business.

amit A.
02/2015
4.0
upholstery cleaning
  + -1 more
It was okay.
Description of Work: They did upholstery cleaning. They did my sofa.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Response from Royal Carpet Cleaning Inc
Mr. [Member Name Removed], it is always a pleasure to service your needs. You were very kind in the review you gave us, thank you. Also we appreciate all the customers you have sent our way.

Justina H.
03/2013
5.0
carpet cleaners
  + -1 more
This company is family owned and very trustworthy. They do not overcharge. You will not find a company that steam cleans carpet for less! I have been using them for at least 6 years and will not use anyone else as long as they are in business! I trust them in my home and around my family. They do great work and have gotten out a lot of sutbborn stains in my berber carpet (I have pets and kids). The quality of the service is more than worth the price. They are always running specials too!
Description of Work: I had several rooms and hallway carpet steam cleaned. It was a great price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Royal Carpet Cleaning Inc
Thank you Mrs. [Member Name Removed] for your wonderful review. We are thankful for your recommendations to your family & friends. We are here to give you quality service always.

    Contact information

    unknown, Winder, GA 30680

    www.royalcarpetcleaninginc.com

    Service hours

    Monday:
    9:00 AM - 5:30 PM
    Tuesday:
    9:00 AM - 5:30 PM
    Wednesday:
    9:00 AM - 5:30 PM
    Thursday:
    9:00 AM - 5:30 PM
    Friday:
    9:00 AM - 5:30 PM
    Saturday:
    10:00 AM - 4:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Hardwood Flooring Sales and Installation,
    Floor Cleaning and Waxing,
    Upholstery Cleaning,
    Carpet Sales and Installation,
    Dryer Vent Cleaning,
    Air Duct Cleaning

    FAQ

    Royal Carpet Cleaning Inc is currently rated 4.6 overall out of 5.

    Monday: 9:00 AM - 5:30 PM

    Tuesday: 9:00 AM - 5:30 PM

    Wednesday: 9:00 AM - 5:30 PM

    Thursday: 9:00 AM - 5:30 PM

    Friday: 9:00 AM - 5:30 PM

    Saturday: 10:00 AM - 4:00 PM

    Royal Carpet Cleaning Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, Royal Carpet Cleaning Inc does not offer free project estimates.
    No, Royal Carpet Cleaning Inc does not offer eco-friendly accreditations.
    No, Royal Carpet Cleaning Inc does not offer a senior discount.
    No, Royal Carpet Cleaning Inc does not offer emergency services.
    No, Royal Carpet Cleaning Inc does not offer warranties.
    Royal Carpet Cleaning Inc offers the following services: Residential and Commercial Carpet Cleaning - deep clean steam & dry clean, area rugs, upholstery, wood floors scrub buff & recoat, air ducts & dryer vents, mattresses, pet urine treatments, tile & grout cleaning, Marble Floors - Clean & Buff Shine

    Contact information

    unknown, Winder, GA 30680

    www.royalcarpetcleaninginc.com

    Service hours

    Monday:
    9:00 AM - 5:30 PM
    Tuesday:
    9:00 AM - 5:30 PM
    Wednesday:
    9:00 AM - 5:30 PM
    Thursday:
    9:00 AM - 5:30 PM
    Friday:
    9:00 AM - 5:30 PM
    Saturday:
    10:00 AM - 4:00 PM