Response from ATA Family Pest Solutions
Hey {member's name removed}! Thanks for sharing. I hope you are satisfied with your pest control treatment. From what I recall, you had spoke about termites before our visit. It's no secret that Angie's List deals do not usually generate virtually any revenue for businesses. Whether it's considered an 'upsell' or not, it's our duty to address any concerning issues that are noticed during any treatment, not just Angie's List deals. If a plumber came to my home for one problem and found two others, I'd sure hope he would point them out to me and provide an estimate since he's already at my home and already has the necessary information. Never will you see a typical, pushy sales guy from the A&A Team. We inspect your house, identify problems and offer remedies. I didn't follow up the estimate with a hard-sell or phone calls. It was very no-pressure. Termites are a serious threat to a home. It would be negligent to not point the problem out to you. I'm sorry the price wasn't to your satisfaction. An early 1900's home that has termites needs a full extensive Termidor treatment.. Termidor is the most expensive termite treatment product on the market. It is also the most effective. Taking into consideration the large size of your home and the addition, age, amount of chemical required and numerous risk factors, yes, the price can be steep. We at A&A will always have fair competitive pricing, but we are not the cheap guys. We are the guys that come in and fix the things that the cheap guys messed up or failed to even notice. Hence our A rating and four consecutive years of Super Service Awards. Thank you for allowing me the opportunity to share. -All The Best -Matt Matthew Alexander A&A Termite and Pest Control Inc. Ph: (678) 907-9688 Fax: (678) 805-4717 Email: malexander@aatermitepest.com URL: www.aatermitepest.com