Our goal is to satisfy our customers with great customer service and affordable prices. Professionalism, experience and customer care in good manner are three key factors to achieve leading position in our business. It is leading our company to success! We have technicians 5+ years experience and focused on residential appliance repair and installation.
Once he realized the part wouldn’t work the machine was supposed to be put back as it was. He came out 2 days later because I was worried about the leaking. He tightened the hoses and was gone soon after. He put it on again to test that it worked and left before he could see the 4C on the screen of the machine which I now know means that the machine can not fill it properly so more leaked out the back into the wall, and floor causing the wood of the floor to bow and the tile floor to crumble and the paint of the wall to fall apart.
Description of Work: For 2 hours provider tried to make a part work that was not meant for machine. Had to come back the next day to resolve leaking after original part was put back on.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0
$120
Kenny P.
10/2024
5.0
small appliance repair
+ -1 more
Company was very responsive and resolved my issue in a timely manner.
Description of Work: Washer wasn’t completing the full cycle of wash, rinse and spin.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Martha G.
09/2024
1.0
appliance repair
+ -1 more
They said the dishwasher heater needs to be changed and they did replace it with a new one but I end up with water leak and still the dishes are not clean or dry.
Description of Work: Dishwasher issue. It took about 30 minutes
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$325
Sheri C.
08/2024
5.0
small appliance repair
+ -1 more
Unbelievable Quick response time. Came that day.
Description of Work: Needed a new gas stove hooked up.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Marilyn S.
07/2024
1.0
small appliance repair
+ -1 more
Alex asked me to wait 24 hours to allow icemaker to produce ice. I waited all day on 6/13/‘24, no ice. I called him and he said he was too busy to come back on 6/13/‘4, but would return on 6/14/‘24 at 8:00am. He did not show, . I attempted to call him multiple times, and text he did not respond. I then called to submit complaint
Description of Work: Stated he replaced the ice maker on 6/12/‘24
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$155
Eric E.
07/2024
5.0
appliance repair
+ -1 more
Easy, Fast, and Seems like a good price
Description of Work: Gas oven repair
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$225
Kaustav M.
07/2024
5.0
appliance repair
+ -1 more
Great service. They were able to accommodate our last minute requests for fixing our microwave in our Wall Oven & Microwave appliance. Service was great and would definitely hire them again.
Description of Work: Microwave repair for - Built in microwave oven
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeffrey F.
05/2024
5.0
small appliance repair
+ -1 more
Great work and dryer is as good as new
Description of Work: Dryer and washer repair
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Jennifer D.
03/2024
5.0
appliance repair
+ -1 more
They were available the same day, were on time, professional, and got the problem fixed in about 20 minutes! I was very impressed with Ben.
Description of Work: Fix clothes dryer (item wrapped around motor)
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Drake R.
01/2024
5.0
gas leak repair
+ -1 more
Very fast and professional. We had a gas leak from our stove and they were able to come fix it same day.
Description of Work: Gas leak repair
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Linda L.
12/2023
5.0
small appliance repair
+ -1 more
I called 10 service venues and all would not even talk to me about the repair I needed done to this dryer. FINALLY, I met the right technician who was an excellent communicator, arrived promptly and handled the repair efficiently and with excellent results. I highly recommend!
Description of Work: Appliance Repair - Small Pet hair dryer that needed to be cleaned and tested.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Appliance Repair Solution of Atlanta, LLC
Thank you
sharon D.
07/2023
1.0
gas leak repair
+ -1 more
I WOULD NEVER EVER HIRE HIM AGAIN, AND VERY UNHAPPY WITH THE SERVICE AND HE WAS COMPETENT ENOUGH TO KNOW HWAT NEEDED TO BE DONE. HE WAS NICELY DRESS BUT DID NOT KNOW WHAT WAS DONE. I HAVE SPENT 80 DOLLAR AND THEY DID NOT GET THE JOB DONE. I WANT A REFUND FOR THIS ONE!!
Description of Work: I have a gas range, he just switched the caps.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$80
Response from Appliance Repair Solution of Atlanta, LLC
We did service to satisfy your need Before that service we gave you estimate It was your chicle to do the job It is not quiet fair to leave such review after job was done as you agreed with payment
Greg I.
07/2023
4.0
appliance repair
+ -1 more
Brusk on the phone but otherwise good. The technician came on time, quickly identified the problem and fixed it in the time he stated.
Description of Work: Leaking refrigerator
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$75
Lisa B.
05/2023
5.0
appliance repair
+ -1 more
The repair did not need to be made the repair man was nice enough to other things
Description of Work: He came to see about the dishwasher not feeling that it started working while he was here. He did take the time to re-attach the dishwasher.
Rating Category
Rating out of 5
Yes, I recommend this pro
$62
Jarek R.
02/2023
5.0
appliance repair
+ -1 more
I call this company late at night. Surprisingly, a human picked up right away. She was professional and precise. She explained the cost and set me up for a visit the next morning. A young men (Alex I believe) arrived within the promised window, defrosted the fridge, clean up the cols in the back, removed the faulty motor, cleaned it, said that the motor needed to be changed and told me the cost. I agreed. He put it all back in place. It was less noisy. So, he asked me whether I still wanted it to be replaced. I said yes. He ordered the part, came the next morning. Installed it. Works fine now. The price was reasonable. It was a good experience. I wish that other companies had that same human touch and efficacy.
Description of Work: My GE refrigerator was making strange noises and freezing my meat rack.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$290
Joshua S.
10/2022
5.0
appliance repair
+ -1 more
Good repair company. Came on time, diagnosed the issue quickly (leaking hose). Tan out for 20 minutes to get the part, came back and repaired it. Super professional, very easy.
Description of Work: Dishwasher repair
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Kelley F.
08/2021
5.0
appliance repair, small appliance repair
+ 0 more
Our technician was very knowledgeable and the repair was quick and reasonably priced. Would definitely use again!
Description of Work: Replacement of Washer drain pump
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$274
Shanna M.
04/2021
5.0
small appliance repair
+ -1 more
They were able to assist me over the phone. It was a quick fix. They were very helpful and I would recommend them for a small or large repair. Thank you for your assistance ☺️
Description of Work: washer repair
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Faye J.
01/2021
5.0
appliance sales
+ -1 more
the installer did a great job and I would definitely recommend this company to my friends
Description of Work: installation
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Robert W.
12/2020
5.0
small appliance repair, appliance refinishing
+ 0 more
Diagnosis through and great value for money charged. Decided to purchase new freezer due to extensive repairs old one required.
Description of Work: Diagnosis of why freezer alarm sounding.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Emilio F.
11/2020
4.0
appliance repair
+ -1 more
Here is the story: Company responded fast and sent a repairman the same day. The repairman took the dryer apart, did all kind of electric measurements and diagnosed that the motor needed to be replaced. He gave a total price of $325.00 for the repair with half of it upfront, and added that almost a week was required to order a new motor. Since the dryer had been taken apart I thought it would be wise to take the offer. He came as scheduled to replace the motor, but then he proceeded to replace the timer instead. When I asked about the motor he mentioned that many times the timer is also defective and it was better to start there first. As soon as the timer was replaced the dryer worked (no need for a new motor). He mentioned that the timer is as expensive as the motor, which I later verified online. Around $125 for any of the two. I assume there was no need to dismantle the dryer if the timer had been identified as the problem. He finished the job properly and the dryer is working now, which I am grateful for.
Description of Work: clothes dryer repair
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$325
Donald W.
09/2020
5.0
appliance refinishing
+ -1 more
After paying another company and "parts on backorder" call them. Came out on Labor day and got the refrigerator cooling and came back 2 days later to finish the job.
Description of Work: not cooling the ice makers not working
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carol H.
08/2020
5.0
appliance repair
+ -1 more
Very well. Tech was prompt & professional, solved our problem quickly. We very much appreciated this type of service!
Description of Work: Refrigerator repair
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Alex P.
08/2020
1.0
small appliance repair
+ -1 more
Awful. I paid 276$ Kevin installed new ice makeR at time of assessment I asked how he was sure it was ice maker and not infrared system . Oh it’s almost always the ice maker the infrared hardly ever goes out . He told me to wait for 24hrs in 2 hrs no ice called and was told that repair guy said to wait 24 hours ( baby screaming in background on call). He text that same night as call asking if water coming out of water dispenser . Told him yes . I also went on YouTube to inquire about problem , sent him the video how to check infrared . I did the check myself and it was the infrared I did the bypass on the curcuit and sure enough . I sent a text asking since it didn’t work and I already paid 276$ how did he want to proceed .... never returned call , never came back . I ordered the optic boards on amazon . 26$ fixed myself . So chances are it was never the ice maker itself . I’m out 276$ . NEVER HIRE This Co.!!!!!! technician name Kevin part was 110$ 166$ to install , in less then 10 minutes . Do NOT Hire!!!
Description of Work: I needed my refrigerators ice maker repaired
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$276
John H.
08/2020
5.0
appliance repair, appliance refinishing
+ 0 more
It took awhile to defrost but it works great now.
Description of Work: Refrigerator froze up and fan was making terrible noise.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small,
Appliance Refinishing,
Natural Gas Lines,
Drain Cleaning,
Plumbing
FAQ
Appliance Repair Solution of Atlanta, LLC is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 3:00 PM
Appliance Repair Solution of Atlanta, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Appliance Repair Solution of Atlanta, LLC does not offer free project estimates.
No, Appliance Repair Solution of Atlanta, LLC does not offer eco-friendly accreditations.
Yes, Appliance Repair Solution of Atlanta, LLC offers a 10% senior discount.
Yes, Appliance Repair Solution of Atlanta, LLC offers emergency services.
Yes, Appliance Repair Solution of Atlanta, LLC offers warranties.
Appliance Repair Solution of Atlanta, LLC offers the following services: Appliance repair and maintenance