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HEAVEN'S BEST

Carpet Cleaning, Floor Cleaning and Waxing, Upholstery Cleaning

About us

HEAVEN'S BEST CARPET CLEANING of Clarke and Oconee Counties.

Business highlights

19 years of trusted experience

Services we offer

Carpet and upholstery cleaning, Tile and grout cleaning, Wax and polish Hardwood floors, pet stains, Fabric protector, Oriental and wool rugs of any size, residential and commercial.

Services we don't offer

Carpet Stretching, Major flood damage.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.731 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
10%
3
6%
2
3%
1
0%


Rating CategoryRating out of 5
quality
4.5
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 31 reviews

William D.
06/2019
5.0
carpet cleaners
  + -1 more
He did a really good job and even the neighbors are impressed. I have to move all the furniture to the deck. He was quite good and I was really impressed. He did a very thorough job and he is amazing, he really work well, he is a spot cleaner.
Description of Work: He cleaned my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janice G.
07/2018
5.0
carpet cleaners
  + -1 more
All stains removed. Carpet (which was many years old) was fresh and clean. Excellent job. House was about 1750 sq ft.
Description of Work: Whole house carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Gregory P.
11/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Florie T.
10/2014
5.0
carpet cleaners
  + -1 more
Great job. Nice guy. So great he came right away per my request! Worked fast with high quality and good pricing.
Description of Work: Vacuumed cleaned removed stains from 4 bedrooms closets and stairs. I Had just moved into new home and wanted fast service before I put furniture in rooms. He came the same day I called and fit me in before heading out of town with his family. Stains gone and carpet looks great and smells fantastic. Carpet was 10 years old, off white, and looked nasty before he started.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Keener S.
09/2014
3.0
carpet cleaners
  + -1 more
He did an ok job. He missed several places and did not get to the edges around the baseboards.
Description of Work: He cleaned the carpet.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$120

algina N.
06/2014
5.0
carpet cleaners
  + -1 more
First of all, I was able to make a same day appointment, which was a huge surprise. I gave the tech my phone number and asked for a call when an ETA was known ( I have big dogs so very important). I was contacted when the gentlemen were about 10 minutes away, ahead of schedule by the way. They were very respectful of my home and family. Did an excellent job and I would use them in the future and high recommend.
Description of Work: Cleaned carpets. 3 rooms of berber

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Missy B.
05/2014
5.0
carpet cleaners
  + -1 more
Derk arrived right as scheduled. He was very nice and professional. The carpet looks beautiful, feels and smells clean, and took very little time to dry. He was did the job in approx. 1hr! I would definitely recommend. Great price also with the coupon!!!
Description of Work: Cleaned the carpet in my study, bedroom, upstairs hallway, and 2 rugs. All of the carpet is 9yrs old and was badly stained. The carpet looked practically brand new once he was done, which I think is pretty good for badly stained, 9yr old carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92

Response from HEAVEN'S BEST
Thank you for your business and your kind words we really appreciate it.

Mary B.
12/2013
5.0
carpet cleaners
  + -1 more
Dirk showed up on time, did a great cleaning job and left the carpets looking clean and the house smelling fresh. He showed up for work the first time and there was no power in the house. Once the renters turned on the power he came again to complete the job. Dirk is the owner/operator and was courteous and professional. I recommend Heaven's Best highly.
Description of Work: Cleaned four rooms of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Andrea F.
09/2013
5.0
carpet cleaners
  + -1 more
Dirk was very professional. He was punctual and did a fantastic job on cleaning our carpet. The cleaning system he uses had our carpet almost completely dry in about two hours.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from HEAVEN'S BEST
Thank you for your business and your kind words, we really appreciate it!

Charles C.
05/2013
5.0
carpet cleaners
  + -1 more
It went well he was very nice.The only problem is I did not move the beds for him to get under.
Description of Work: He came to my house on time. He vacuumed then cleaned the floor. It smells nice and orange.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Jody M.
04/2013
5.0
carpet cleaners
  + -1 more
Great responsiveness and fast, friendly service.
Description of Work: Spot cleaned carpets and only cleaned what I asked?

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from HEAVEN'S BEST
Thank you so much for your business.

Jan F.
04/2013
5.0
carpet cleaners
  + -1 more
Mr. Vissar was very responsive to our inquiries and did a professional job. He communicated well and came at the time scheduled. We would definitely use his services again.
Description of Work: We had two rooms, a landing and stairs cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$82

Response from HEAVEN'S BEST
Thank you so much for your business and your kind words.

William L.
03/2013
5.0
carpet cleaners
  + -1 more
Dirk arrived on time, and was extremely patient and professional even though I had locked myself out of the house! He did a fabulous job - getting out all but 2 stains. One was yellow highlighter ink, the other was a compound stain: 2-3 food/drink spills plus a pet stain. Both looked better when he got done than I would have dared to imagine they would. Even the high traffic areas look great! I definitely recommend Dirk and Heaven's Best in Watkinsville!
Description of Work: Cleaned 2 rooms - living room and master bedroom, removing stains and generally cleaning the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from HEAVEN'S BEST
Thank you very much! Good luck in selling your house and I hope you have fun living in Savannah.

Kim R.
01/2013
5.0
carpet cleaners
  + -1 more
Please note: my date of service is an estimate; this carpet cleaning was done a couple of months ago and I was just asked to review when logging in so... Extremely satisfied with Heaven's Best. I have been in a rental property turnkey business in my past so I am very familiar with carpet cleaning and the typical "bleeding back" of stains and wear. To be quite honest, I was shocked when it did not happen at all with Heaven's Best. What I saw immediately after they finished was how the carpet looked two weeks later, and even now, two months later. I had read some horror stories about the cleaning of berber carpets as well and was reassured by the company that they could do this and do it well. They did just that. Impressive. There was also concern because we run a personal training business from the gym in our home and we needed to schedule a visit that would not interrupt or interfere with that business. Heaven's Best was very accommodating in scheduling a time that would work for us even though it required him to work late on a Friday evening. Overall, I give them an A++! They adapted their schedule, showed up on time, behaved very professionally and did an exceptional job on our carpets at a reasonable price! I will absolutely call them again and would not hesitate in recommending them to anyone seeking carpet cleaning.
Description of Work: Cleaned approximately 800 square feet of berber carpet, occupying two rooms - our gym and our living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from HEAVEN'S BEST
Thank you so much for your kind words. It was a pleasure doing business with you.

Cathy R.
06/2012
3.0
carpet cleaners
  + -1 more
The technician was 20-25 minutes late, but he called to let me know he was going to be late. The price to clean the carpets was great, but the cleaning in the traffic areas was not that good. And, the traffic areas did not dry in an hour. We didn't put most of the items back in place until the next day.
Description of Work: Carpets cleaned

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$140

Scott L.
01/2012
5.0
carpet cleaners
  + -1 more
We moved in to a new rental home on August 1st. We knew the prior tenants had pets, and both my wife and I are very allergic. We had a tight move-in window - had to be out of the old house and into the new on the same day! Mr. Visser arrived promptly at the appointment time, finished the carpets in the time estimated, and was extremely professional and courteous. I couldn't have asked for a better experience. As promised, the carpet dried in about an hour, and we were able to move in on schedule. Most importantly, the carpet cleaning and allergy treatment seemed to take care of the pet allergy issues we were concerned about with the new home. Bottom Line: Definitely would use again and recommend to others.
Description of Work: Carpet cleaning w/ allergy treatment. 3 bedroom 2 bath home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Zach R.
01/2012
5.0
carpet cleaners
  + -1 more
In, out, moved furniture, got filthy carpets cleaned to a state that exceeded our expectations. Also carpets were dry in 1 hour.
Description of Work: Cleaned carpets of 5 bedrooms, including the common area of the 3 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Kristine M.
11/2011
4.0
carpet cleaners, floor cleaning
  + 0 more
There was a mix up on the scheduled date, as my name was the same as another customer of his, with also another similarity that I can't remember. Even so, when he realized his mistake, he dropped what he was working on, and raced right over. Also, when I originally scheduled my estimate date w/ him, he showed up on time, and I completely had forgotten about it. I was too busy to meet him by that time, and he was very courteous in his understanding, and letting me reschedule w/ him. It's a family run business & He and his son (I believe) did a great job. The carpet had a really nice smell after they were finished. My ONLY compliant, which I mentioned to him, is that they do not do carpet stretching. This, I felt, was a pretty significant disadvantage, because if you need it done, as I did, you have to hire another person for it. I was fortunate enough to have some other work going on, that I was able to get the other person to do the stretching for me so it worked out; and that's why I still used Heaven's best service. I would just say that if you need carpet stretching, this may be a problem. If you don't, then I would definitely use them!
Description of Work: Cleaned Carpet in 3 bedrooms, plus the stair carpet runner leading to basement. Also clean/polished the wood around the stair runners leading to basement.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

Stephanie M.
11/2011
4.0
carpet cleaners
  + -1 more
When he was done cleaning the (quite dirty) carpet I was not satisfied so he went over a few spots again. It was fine after that!
Description of Work: One-room carpet cleaning. UPDATE: A year later and all the spots have resurfaced exactly where they were before. There has been no increase in foot traffic and the carpet was vacuumed regularly.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$85

Kate C.
12/2010
5.0
carpet cleaners
  + -1 more
Extremely courteous, responsive and efficient. Provided an estimate based on square footage of house, scheduled appointment within a week, then revised estimate *downwards* when actually came to provide service! Very satisfied with work performed and friendliness/professionalism. Would certainly use again.
Description of Work: Carpet cleaning of 3 bedroom two-story house, previously rented by people with pets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

David S.
08/2010
5.0
carpet cleaners
  + -1 more
I thought it was really good. They did a good job. They had a reasonable price and came on time. It was a little expensive.
Description of Work: I used Heaven's Best for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

timothy W.
08/2010
5.0
carpet cleaners
  + -1 more
The services were performed on time exactly as promised. The owner was prompt and courteous. No attempt was made to "up-sale" additional services (as has happened with other companies I have used). The carpet was dry within an hour (as advertised). I plan to use them for future carpet cleaning as the finished job was much better than using my Hover steam cleaner.
Description of Work: After purchasing a home used the service to clean the carpets prior to the move in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Christy E.
04/2010
5.0
carpet cleaners
  + -1 more
They did a great job and were really nice. The price was a little bit expensive for what they did. They have like a minimum fee. However, it was a lot cheaper compared to other people. So, I feel it?s just an expensive industry to start with. Everything else about them was great and I would hire them again.
Description of Work: We used the services of Heaven’s Best for carpet cleaning in January. I have only 1 room which has a carpet and they cleaned that room. They also cleaned an area rug that I have.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DEBORAH L.
09/2007
5.0
carpet cleaners
  + -1 more
I found them from a neighborhood advertisement and they were great. They had a great cleaning system as it was already dry when they finished. They were on time, professional and they did excellent work. I thought that they were reasonably priced as well.
Description of Work: They cleaned the upstairs carpet in my house which was approximately 1200 square feet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MICHELE V.
04/2006
5.0
carpet cleaners
  + -1 more
Dirk was right on time, polite and clean cut. He quickly saw that the previous owner had been in a wheelchair due to the distinctive marks on the carpet. He was able to bring out 99% of the stains, and the carpet was dry within an hour. The whole house smelled great - like lemons. He may not be as cheap as some companies, but he was very professional and did what he said without trying to ''up sell'' us when he arrived.
Description of Work: Cleaned three rooms and hall of Berber carpeting in a four-year-old condo. Carpet had dirt from wheelchair wheels rolling over it regularly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89
    • 1(current)
    • 2

Contact information

P.O. Box 1121, Watkinsville, GA 30677

http://athensga.heavensbest.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Floor Cleaning and Waxing,
Upholstery Cleaning

FAQ

HEAVEN'S BEST is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

HEAVEN'S BEST accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, HEAVEN'S BEST offers free project estimates.
Yes, HEAVEN'S BEST offers eco-friendly accreditations.
No, HEAVEN'S BEST does not offer a senior discount.
No, HEAVEN'S BEST does not offer emergency services.
Yes, HEAVEN'S BEST offers warranties.
HEAVEN'S BEST offers the following services: Carpet and upholstery cleaning, Tile and grout cleaning, Wax and polish Hardwood floors, pet stains, Fabric protector, Oriental and wool rugs of any size, residential and commercial.
Carpet Stretching, Major flood damage.

Contact information

P.O. Box 1121, Watkinsville, GA 30677

http://athensga.heavensbest.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM