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National Exterminating Co Inc

Pest Control, Home inspection

About us

Additional phone - (478) 741-9690. Additional contact - Tammy Etheridge. Locally Owned and Operated since 1974, approx 40 registered and well trained employees

Business highlights

51 years of trusted experience

Services we offer

Pest & termite control. Sentricon- always active (termite baiting system) Liquid treatments. Pre-construction treatments. Pest Control- monthly, bi-monthly, quarterly and one time treatments available.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.637 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
11%
3
3%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.5
value
4.6
professionalism
4.7
responsiveness
4.6
punctuality
4.6
Showing 1-25 of 37 reviews

Jennifer S.
06/2018
1.0
pest control
  + -1 more
I bought my house in 2010. It was treated by this company and I've paid $160 every year since to keep my 10 year termite certificate up to date. In 2017, I discovered termite damage in the garage. I was told the chemicals used don't last 10 years around here. They agreed to repair the damage, but I would be required to retreat the house to prevent further damage - another $800. A year later after several unreturned calls, I finally got the company's repairman out to the house. The damage was much more extensive than expected. The repairman stated that this was about 7 years of termite damage. I was shocked and angry to learn this as my house was 7 years old when I discovered the damage. Was my home ever even treated originally? Now, I'm having trouble getting the repairs finished. The company's repairman is the son in law of the company's owner, and apparently will fix the problem when we gets around to it. Today was the third last minute cancellation in the last several months after I've taken three days off work to be present during repairs. I was told that if I'd have let him come when I wasn't at home, that the job would be done by now. Does anyone blame me for wanting to SEE the actual repairs in this case? I called National this morning, and the manager's response was that he didn't control the repairman's schedule. He was supposed to have the owner contact me, but that hasn't happened yet. I asked why my repairs were less important to them than the other job the repairman prioritized over mine today. The manager said he'd talk to the owner when he got to the office, but wasn't going to call him. Again, apparently it's an inconvenience to discuss a customer being treated so poorly. Unacceptable!
Description of Work: Termite treatment & damage repair

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$1,920

Joy G.
11/2017
1.0
home inspection
  + -1 more
Nationals employee (Paige) stated that she would get with technicians Gene or John and get me scheduled. After a week went by and no contact I called the company number (478-922-1410) and talked with another lady who told me that it had been assigned to technician Gene Ushry? and she gave me his number and instructed me to call him. (478-808-6892). I called the number and left a detailed voice message for him to call. After 4 or 5 days I called back and talked with Gene to make sure he had my number, He stated he would be out the next day around 3pm. Its been over 4-5 days since that apt and I have not heard anything. I know everybody has problems every now and then. But the problems cant be fixed if not identified. Thats why I am writing this review,.. Updated! a week latter! I tried to send this review earlier, but discovered that it will not let you submit it until all box's are checked. How can I know if I would hire them if they want show up for an estimate, I guess i will have to check no in regards to hiring them in order to submit review, Technician never called back, he had my number and the secretary has it too , on file. I guess they don't need the business.
Description of Work: Iam looking to replace my current provider. I was looking to get a local company to replace the current large company that I have had for over 20 plus years. National was referred to me by a friend of mine. I Called and talked with company representative (Paige) to schedule home inspection and discuss possible work / termite contract.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Sheree A.
08/2017
4.0
pest control
  + -1 more
So far, so good. Neighbor had termite exterminating company out and you could see the termites flying from neighbor's house to our property. I purchased termite detection spikes from Lowe's and they indicated we had termite activity outside at perimeter of the house. I then called National who sprayed and installed termite spikes that kill termites. The guarantee their work.
Description of Work: Termite control.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$521

Arlene R.
07/2017
5.0
pest control
  + -1 more
Hardly ever saw a live bug after treatment for the entire month.
Description of Work: Inside treatment needed for insects

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Morgan H.
08/2016
5.0
pest control
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Rochelle H.
07/2016
5.0
pest control
  + -1 more
unknown
Description of Work: ..
Rating CategoryRating out of 5
Yes, I recommend this pro

Betty N.
08/2014
5.0
pest control
  + -1 more
I have used their service for 24 years. They are very prompt. They go over the house very carefully.
Description of Work: They come out every year to spray around the outside of the house and to check inside the house for termites and insects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from National Exterminating Co Inc
Thank you so much for the kind words. Roger Hegwood President

June M.
07/2014
5.0
pest control
  + -1 more
They were very professional, and did the job quickly. Even took care to lock the gate behind so my dogs didn't get out. Just great service overall. The price seemed a little high but they did a very detailed job.
Description of Work: They drilled holes and went under the house to get rid of and keep termites away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from National Exterminating Co Inc
Thank you very much for the kind words. Please call with any questions or concerns which may arise. We very much appreciate your business. Thanks again, Roger Hegwood President

Jolene K.
02/2014
5.0
pest control
  + -1 more
They were professional and friendly.
Description of Work: They did exactly what I wanted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Response from National Exterminating Co Inc
We are very happy to hear that you are pleased! Thank you for your business!

Carlos R.
01/2014
3.0
pest control
  + -1 more
They have come out eight different and we still have our pest control issue, it has not been as bad but their effectiveness could have been better.
Description of Work: Contract to have them out a total of eight each time 38.00 dollar charge.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$38

Morgan H.
12/2013
5.0
pest control
  + -1 more
Quickly done, on time, even was able to flex forward when I asked if they could come earlier, get my house sprayed every 3 months which is just about the right amount, some people might prefer their every month option.
Description of Work: Sprayed for pests

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Joseph B.
10/2013
5.0
pest control
  + -1 more
They drilled holes in the concrete and other surfaces around the perimeter of the house, including the garage. They were on time, cleaned up after themselves, and very professional. The price was excellent to.National was almost $300.00 less than their competitor's and five years longer.
Description of Work: 15 year Termite treatment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Alexander T.
10/2013
5.0
pest control
  + -1 more
Really, I would say that is still to be determined, but we have seen several dead roaches and the frequency has decreased. So, it certainly seems like things are going well. Overall, I've been pleased so far.
Description of Work: Roach Treatment - The $19 cost was for the first month, thereafter they charge $38 (I'm pretty sure that's right) per month and this is the year plan We brought some roaches with us when we moved. The rental house we were in before was loaded with them from the first day we moved in, so we thought this may happen. We moved in the middle of winter, so they didn't come out until late summer. We contacted them to treat the roaches while trying to avoid significant spraying as we have 3 young children.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19

James T.
08/2013
5.0
pest control
  + -1 more
They did a very thorough job, I watched them drilling the pillars on the house and the driveway. They did a nice job and the price was very competitive.
Description of Work: They did a termite inspection and termite treatment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Nancy W.
07/2013
5.0
pest control
  + -1 more
The service man is very punctual. He knows his bugs. he's timely and gives great service. I'm just very pleased with him.
Description of Work: I use National Exterminating Co Inc. for monthly residential pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charity S.
06/2013
5.0
pest control
  + -1 more
I was very impressed with this company. I had work done on my home 5/13 and was told I had termites. I called National on 5/14 and someone was out to inspect my home 5/15 with actual services provided on 5/17. I am all about punctuality with a company. If I set up a time with you, I expect you to show up at that time. My initial inspection was scheduled for 10:30 am and he showed up at exactly 10:30. On the actual day for the extermination, the guy was only 2-3 mn late so this was awesome!! I can't tell you if my termite problem has been solved. I have a home inspection soon so I will find out then if I still have a problem. Even so, National explained that there is a 1 year warranty. My only frustration was with the payment. I was told that if paying with a card the guy would take down my information when he completed the service and the office would process the payment. When I tried to give him my information he seemed confused and told me I would have to call the office. I called the office shortly after and I was told that they couldn't take my payment at that time because they didn't have my paperwork yet (that the guy still had). I was asked to call the following Monday to pay. When I called the lady apologized several times for the confusion and did say that the guys can in fact take the card information and write it on the contract for them to process. It was a bit of a headache, but that was my only concern with the entire transaction. I will definitely use them again. I also couldn't beat the price for the services. Other companies would've charged me 2-3x more. Again, I hope that the liquid treatment they provided (which is suppose to be the best treatment for termites), killed the nasty things and it wasn't a watered down service for a cheaper price. Only time will tell. My home is approximately 1300 sq ft with a single car garage and back porch for $625 and it took about 3 hours from beginning to end to complete the job.
Description of Work: National provided termite extermination services for my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$625

Catherine K.
04/2013
5.0
pest control
  + -1 more
Mr. Fowler arrived a few minutes prior to our scheduled appointment and stayed approximately three hours. He inspected my interior walls and the exterior of the house. He took the linear footage of the house and showed me problem areas. He answered every question I had. When the National team arrived the following week they were very professional and courteous. Again they answered any question I had. We had the liquid treatment as well as the bait system installed.Their service went above and beyond our expectations.
Description of Work: We had the liquid treatment and the bait system installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Laura W.
09/2012
5.0
pest control
  + -1 more
I had a party planned at my house for Friday night and started having an ant problem on Tuesday. I made one phone call and was able to get service to my place for Thursday morning. I set up a yearly contract with the company. I have only had one service call but they have been quick to respond which was really important to me.
Description of Work: Pest control. Sprayed house internally and externally.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$38

Spyros A.
06/2012
5.0
pest control
  + -1 more
They seem to be very reliable people and return my calls. I told them that I want someone I can rely on, and they seem to be just that. After having a negative experience with another company, National really takes good care of us.
Description of Work: They come out once per month. On some occasions, they come twice and they don't charge us additionally.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Ronald J.
06/2012
5.0
pest control
  + -1 more
They provide a very good service. They'll call before they will come out to ask if it's okay. They are very prompt, dependable, and they come right on time. They take care of any problems and have a reasonable rate. I would recommend them to anybody.
Description of Work: They come out on a quarterly basis to perform pest control for me. They have 41 units buried in the ground to prevent termites.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Greg K.
05/2012
5.0
pest control
  + -1 more
He comes on a regular basis. He's experienced. My overall experience with him has been excellent. He goes above and beyond. He really stays on top of things for me.
Description of Work: He sprays the inside and outside of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$38

Birtice G.
04/2012
5.0
pest control
  + -1 more
They are dependable. They do a pretty thorough job of the service that we ask them to do. They are friendly and considerate. They always call in advance and set it up. We have had a few problems coordinating the visit as they may come a little early than anticipated but we all were able to overcome any of that. It's a fairly reasonable value for the price that we pay.
Description of Work: I have an ongoing contract with National Exterminating Co Inc for pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Ron S.
03/2012
5.0
pest control
  + -1 more
My overall experience with them was good.
Description of Work: I used them for monthly pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

nate M.
02/2012
5.0
pest control
  + -1 more
I've had them scheduled but they haven't been back for the treatment yet. They are just waiting for me to call them back. I would recommend them. They came out when they scheduled the time. They met the schedule and that stood out to me.
Description of Work: National Exterminating Co Inc came out yesterday, went around the house, looked at everything and gave me an estimate.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jason R.
06/2011
5.0
pest control
  + -1 more
I recently purchased a yearly service. They will come 6 times yearly to inspect the termite stations. I will use them again in the future.
Description of Work: I used National Exterminating for termite control service.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275
    • 1(current)
    • 2

Contact information

107 Westcliff Blvd, Warner Robins, GA 31093

www.national-pest.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:30 AM
Tuesday:
7:00 AM - 5:30 AM
Wednesday:
7:00 AM - 5:30 AM
Thursday:
7:00 AM - 5:30 AM
Friday:
7:00 AM - 5:30 AM
Saturday:
8:00 AM - 12:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Home inspection

FAQ

National Exterminating Co Inc is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:30 AM

Tuesday: 7:00 AM - 5:30 AM

Wednesday: 7:00 AM - 5:30 AM

Thursday: 7:00 AM - 5:30 AM

Friday: 7:00 AM - 5:30 AM

Saturday: 8:00 AM - 12:00 PM

National Exterminating Co Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, National Exterminating Co Inc offers free project estimates.
No, National Exterminating Co Inc does not offer eco-friendly accreditations.
No, National Exterminating Co Inc does not offer a senior discount.
No, National Exterminating Co Inc does not offer emergency services.
Yes, National Exterminating Co Inc offers warranties.
National Exterminating Co Inc offers the following services: Pest & termite control. Sentricon- always active (termite baiting system) Liquid treatments. Pre-construction treatments. Pest Control- monthly, bi-monthly, quarterly and one time treatments available.

Contact information

107 Westcliff Blvd, Warner Robins, GA 31093

www.national-pest.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:30 AM
Tuesday:
7:00 AM - 5:30 AM
Wednesday:
7:00 AM - 5:30 AM
Thursday:
7:00 AM - 5:30 AM
Friday:
7:00 AM - 5:30 AM
Saturday:
8:00 AM - 12:00 PM