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Comfort Solutions Heating & Cooling LLC

Heating and Air Conditioning

About us

Top Performing Company with Special Pricing for Angie's List Members! -Customer Service is job #1 for your Comfort Solutions professional service technicians. -Members of Comfort Solutions crews are salaried employees who are paid on an hourly, weekly, monthly, or annual scale. The concept for us is to ensure Commission-based shortcuts don’t happen to your home or business. Our technicians are trained to be thorough in fixing your problem right the first time, or staying on your job until it is complete. -We have a very low turnover rate – we believe that translates into a very stable, well-trained team who will conduct business the Comfort Solutions way, every single time. -At least one day prior to your visitation from a Comfort Solutions representative, we can e-mail you the names and photos of each member of the crew assigned to your location. That way, you know exactly who will be working in and around your house and property. -All Comfort Solution employees are subject to drug tests and background checks. Any negative finding is reason for dismissal. -Comfort Solutions is fully insured and fully bonded. -Comfort Solutions does not keep separate sales and repair teams, so the technician who advises you and helps you choose the right new installation, replacement HVAC, or Heating and Air Repair for your home or business will likely be the lead technician for your job. -Comfort Solutions has OUTSTANDING reviews on every major customer review service, including Home Advisor, Kudzu, and many more. -Comfort Solutions also offers same day and Emergency HVAC repair services for qualifying consumers. -Comfort Solutions offers 10-year warranty services on all parts and labor for any new equipment we install with annual maintenance program. -Comfort Solutions can offer you and your home or business an unrivaled total value for services rendered that you didn’t know you could receive.

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

Heating & cooling.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.933 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
6%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 33 reviews

denise A.
07/2019
5.0
heating & air conditioning/hvac
  + -1 more
Great Service! They promptly called me after I put in service I was looking for. I expressed concern on needing my air conditioner to hold out 1 more season , it is pretty old. The phone service was excellent, Tech came out and had it running in no time. The price was great as well. There is a small service fee to determine problem. Much lower than I thought. Thank you
Description of Work: wires cut during lawn service on holiday week so unit stopped working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68

Jo M.
07/2019
5.0
heating & air conditioning/hvac
  + -1 more
Fabulously! When we called they were able to schedule us the same day. The service tech was easily able to determine the issue and resolve it quickly...it was just a matter of adjusting the flame on the furnace. We also inquired about an annual maintenance contract - we had just purchased the house and like to keep our systems under maintenance agreements. Since signed the agreement we were not charged for the service call and they looked over the entire system at that time...we couldn't be happier. We are able to request and book the same tech each time which has been a huge help since he is awesome and remembers our unit each time. We had already done phone research on similar companies and liked Comfort Solutions best and found their maintenance agreement prices to be favorable and the service that comes with the agreement is better than most. They check the respective units twice a year and replace the air filters. Definitely happy to be with them as a client.
Description of Work: Furnace repair originally but then decided to sign on for an annual maintenance agreement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Angela E.
01/2019
5.0
heating & air conditioning/hvac
  + -1 more
Was impressed by the first call to fix air conditioning a few years ago and have continued to call them for all air and heating needs ever since. Each technician that has come out has been very professional and courteous, even when talking over the phone. They make sure you understand the problem, the solution and the cost before making any repairs. I will continue to call them for air/heating concerns. Thanks for great service.
Description of Work: Air and Heating Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jan E.
02/2018
5.0
heating & air conditioning/hvac
  + -1 more
The guys were the best and made the process the best experience ever. Showed up on time and worked diligently all day to install two heating and air conditioning systems and water heater. Hooked everything up and checked before leaving to ensure everything worked properly. Even worked late when a separate plumbing incident came up as they were walking out the door. I would highly recommend them and hire them again.
Description of Work: replace 2 HVAC systems and water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

Peter M.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
They had done an installation, there was a slight problem when they installed it. They installed it over the summer and obviously, it's cooling a little bit now. They came out at no cost. Everyone makes mistakes. They fixed whatever was not working. These guys are great. They are really good.
Description of Work: I've had several units installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Joe H.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
The tech, Dennis, was awesome. Very professional and knowledgeable. I will definitely recommend this company to my friends.
Description of Work: Freon charge. Part replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Melissa S.
08/2017
4.0
heating & air conditioning/hvac
  + -1 more
My husband saw that they put in the wrong size filter in one of the units.
Description of Work: They came out and cleaned two air conditioner units.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$120

Andrew C.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
The scheduling was fast and easy, the technician was prompt, efficient, pleasant, and effective. He found the problem in under five minutes, quoted a repair, and then fixed it in about 10 min. I couldn't be more pleased. I decided to have a Nest thermostat installed a few weeks later and called the same company since I had a dual heat pump that makes it more complicated. A different technician came out but he was equally easy to work with. I've already referred friends to them, and they are my go-to AC team from now on.
Description of Work: My AC wasn't working well so I needed the problem diagnosed and fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Reginald C.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Technician reviewed the situation and provided several options for repair. Compressor went out in the old unit. Thus, it was very expensive to purchase the part. Quote provided was fair and matched the market rate.
Description of Work: Replaced an AC unit at my townhome.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carl H.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
David the original technician came to my house two weeks prior and advised me that I would need a new system as mine was over 10 years old and had a major leak in the air handler. When the team arrived to my home, an hour early, they began work right away. These guys were professional and courteous and did the job in under 8 hours in a tight, cramp and hot environment in my attic. I could not be happier with my service and product that was installed. I will be using Comfort Solutions for all of my hvac needs from now on. No need for me to look anywhere else. I thank them for being the professional team that they are. Thank you guys.
Description of Work: Install of new replacement system!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,450

Renada S.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Quite well. All three technicians ( initial repair tech, and 2 members for the install) that came were polite and professional and even put up with my nosy dog trying to check up on their work. I also appreciated that they took steps to maintain a clean working environment. THEY suggested using the back entry so as not to track dirt and old equipment over my carpet. They also answered all of my questions and left everything clean. Before leaving they also made suggestions on other components that we should look into, again due to what was installed by the builder of the home, to ensure that the system would be efficient for years to come.
Description of Work: The initial call was for inspection of an AC unit that was not working properly. Based on the investigation it was determined that a new unit would be more practical since the unit was 11 years old, no warranty, and leaking fluid (whatever the coolant is calle). Since others in the neighborhood seemed to be in the same state we went for the new install. Costly, yes, but having no point of reference it was better than being stuck in the heat again. The installers arrived on time and they were nice and professional. It did take longer than expected, however that was due to the products the builder used and the age of the system. They did discount the cost from the original visit, so that was good and a true sign of professionalism.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sonya W.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
The technician inspected and performed this work that resulted from a home inspection to sell a property. The company was responsive, thorough, and fair with final pricing for repairs.
Description of Work: Inspect and repair two air conditioning units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Jo Ann H.
03/2017
4.0
heating & air conditioning/hvac
  + -1 more
There were problems with it being a new system and the unit itself had a flaw. There was an apparent problem with the manufacturer because they had a flood. That was a hassle.
Description of Work: They installed a humidifier for me.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Jo Ann H.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
Comfort Solutions continues to do my work and I am pleased with them. I have a maintenance agreement with them and it is about $90 a visit. I think they are reasonable. I will continue to use them for my HVAC maintenance agreement. They consistently send out just one worker and Dennis is a good man.
Description of Work: They provided a heating check.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Walter W.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
I was astonished on how quickly they sent a technician!! In Central Florida it would have been the next day or later. Dennis explained everything in detail and we haven't had any problems since. I was also informed of the HVAC Labor and Maintenance that they offer. They come twice a year (Spring and Fall) and check out your system to make sure it's working properly and clean the coils, etc for only $156.00 a year for one system. Well worth the money! Everyone should get this warranty!
Description of Work: I had just moved up from Florida and was having problems with the AC. I called Comfort Solutions Heating and Cooling and they advised me that there was a 10 year warranty on our system, which put me to ease right away. They sent Dennis their technician out the same day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James S.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
They are very accommodating to schedule around my very busy travel schedule and they even give me ample heads up whenever servicing is forthcoming. They arrive on time the day they promise. They are very easy to do business with. Very cordial and with a sense of family.
Description of Work: Yearly residential systems maintenance plan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas P.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Perfect! We discovered the leak in the late Fall. They got me up and running long enough to get to winter but warned me that the AC likely wouldn't work again when Spring came. With quote in hand, I waited. They were right. I called, made my appointment, they came out fixed it, checked my other unit, and I haven't had issues since!
Description of Work: Replace a/c coil in air handler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

james O.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent. Diagnosed a problem created by a previous provider. Immediate action and proper solution.
Description of Work: Service on heating system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michelle F.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
We called late in the afternoon, and the owner himself came out and had our air fixed that very day. The office manager was very nice and very professional. Comfort Solutions is a top-notch business.
Description of Work: Our air conditioner went out the day before we were going out of town in May. We had a housesitter coming and didn't want to put the burden on her to get someone out to fix the air.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peggy W.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
Great, professional service. Neat job, well done.
Description of Work: Teplacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Lindsey B.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
The installation was done in a few hours and the cooling and heating has been perfect ever since. And saving money on our utility bill is a plus.
Description of Work: Our original units were install in 2003. We had Comfort Solutions install new systems for our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lea N.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
The visit was excellent. They came out the very next morning and it was fixed within the hour. Great service and very sweet people!
Description of Work: My outdoor A/C unit motor went out and needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Glenn D.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
Very good. Addressed problem and checked o err our system
Description of Work: Our air conditioner was frozen . Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terry O.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
Dennis is the guy who has been doing this for Comfort Solutions for the past three years or so. He is courteous and knows his business. He cleans away debris from the AC unit outside in the Spring and replaces the filter during each visit. I highly recommend the company, and if you're lucky enough, you'll get Dennis to do the job.
Description of Work: Regular maintenance done twice a year, at the start of spring and just as the weather gets cold, sometime in October.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$156

Response from Comfort Solutions Heating & Cooling LLC
Thanks for the great review [Member Name Removed] you have been a great customer. When working with us, you will become familiar with our guys, because our techs develop relationships with our customers. Our goal is to have the same tech return for each service.

Laura C.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
Great. Comfort Solutions always responds quickly and gets the issue resolved.
Description of Work: HVAC maintenance and repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

214 Edge Road, VILLA RICA, GA 30180

http://comfortsolutionsair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning

FAQ

Comfort Solutions Heating & Cooling LLC is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Comfort Solutions Heating & Cooling LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Comfort Solutions Heating & Cooling LLC offers free project estimates.
No, Comfort Solutions Heating & Cooling LLC does not offer eco-friendly accreditations.
No, Comfort Solutions Heating & Cooling LLC does not offer a senior discount.
Yes, Comfort Solutions Heating & Cooling LLC offers emergency services.
Yes, Comfort Solutions Heating & Cooling LLC offers warranties.
Comfort Solutions Heating & Cooling LLC offers the following services: Heating & cooling.

Contact information

214 Edge Road, VILLA RICA, GA 30180

http://comfortsolutionsair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day