Annabells Movers, Inc.

Nothing. I bought their deal on groupon and made an appointment for the mover. They didn't show up. I called and no response. I had to pay extra money to get another moving company to come last minute to move me. Terrible! And now they have the gaul to ask me to add me on linkedin!

They never showed up or called. I ended up getting in touch with them and they refunded my money. They totally left me hanging and I had to find a different mover very quickly. To add insult to injury they keep contacting me and have tried to link with me via linkedin as recently as today. They basically won't leave me alone, even though I have asked multiple times and explained why. To be clear I was not going to write a review, but since they keep bothering me I feel like maybe this will make it stop. I'm also writing this in hopes that no one else has to go through this.

Very well. The crew was very professional and friendly. Time management was very important to them.

There was a lot of damaged furniture after the service was completed. When they were finished I called to file a claim, the company was not very responsive to my request, and then they denied the claim because they said I filed it a day after it was supposed to be turned in. I was disappointed with your experience.

It started off on the wrong foot. The guy was argumentative about where to park the truck. I tried to tell him where to move, and he said that he was the mover and knew what he was doing. He picked up a coat rack and dropped the bottom. It smashed; when I tried to take a picture to document damages, he said they would charge me more, since he had a long walk from the truck. He was rude about my being a single woman, living alone. I was shocked. He was supposed to be one of the owners; he had a really bad attitude. There was no insurance or contract; they added on a fee for having a long walk to the truck. They never reimbursed me for damaged items. As a single woman, it is terrible to hire someone who then argues with you when you need help. He threatened to walk off and quit. I was stuck, since it was my moving day.

This company is poorly managed. I talked to the owner and scheduled an appointment for 10:00 a.m. on Sunday morning, and he confirmed with me on that call the appointment time and date. A couple of days later I got a call from the secretary of the company verifying the time and date of my appointment. I could hear the owner in the background talking to her telling her the time and date of my appointment. I had to tell her two times the appointment time and date. Realizing that she may be confused, I had her repeat the time and date of the appointment back to me. When moving day came, they did not show up on time. I gave the owner a call, and he finally answered on the third call. He said that he would call the movers and see where they were, and have them call me back. After about 45 min. he had not called me back. I called him back and he asked, "They still haven't called. you?" He told me they were having traffic problems. On a Sunday morning? Really? Anyway after an hour and a half had passed and still no movers I called them back, but couldn't get anyone on the phone. I just got a message that his voice mailbox was full and I couldn't leave a message. I tried calling all afternoon at no avail. I finally started moving myself at about 4 in the afternoon when I got a call from the movers. they said they would be there in 2 hours. They got there at 7 in the evening. They said they got double booked, and the person before me took longer than she had scheduled them for. Bottom line is the movers themselves were terrific, but the secretary and owner need to get their stuff together. The professionalism and support the movers offered is the only reason I didn't demand a full refund.