Product was good quality, price reasonable. Some aspects of responsiveness fell short.
Description of Work: Bathroom remodel
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Response from TURAN DESIGNS
Hi [Member Name Removed], I'm just seeing this review. I would like to apologize for the the responsiveness, punctuality and professionalism that was unsatisfactory on your job. We have made remedies to correct all of these points since then. If there anything we can to help please let us know. Also I see that the "work completed date" is 2017 and it was actually in 2010. We have partnered with a completely different crew over the last 8 years since we did your job. Many apologies. Teri Turan
Tami B.
01/2016
5.0
home remodeling
+ -1 more
Teri Turan and Joan were exceptional! They provided us with 2D/3D designs and helped our vision become a reality.
Description of Work: Totally reconfigured and remodeled our kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35,000
Barbara M.
09/2015
1.0
home remodeling
+ -1 more
unknown
Description of Work: They never responded to my inquiry.
Rating Category
Rating out of 5
Response from TURAN DESIGNS
I do apologize for the lack of response. If there is anything I can do to correct the situation please let our company know and we will be happy to remedy the situation immediately. I do appreciate the outreach to our company. Thanks Teri Turan
James W.
03/2014
4.0
home remodeling
+ -1 more
They did a good job.
Description of Work: They remodeled our kitchen.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Gloria T.
04/2012
5.0
countertops, interior designers, home remodeling
+ 1 more
The job is not completed yet and I will comment again when it is.
Description of Work: I loved Teri's kitchen redesign and the choices of cabinets. Teri will assist in keeping you on budget with her numerous ideas. She is also very patient since I was a customer that continued to add and subtract items after the initial design. Great to work with her and her husband Michael.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
Glen B.
05/2011
5.0
countertops, home remodeling
+ 0 more
I spent around $6000 on that work. They were really thorough and were really good at following through on what they were going to do. They were timely and cleaned up after themselves. They did not leave anything back. I would use them again.
Description of Work: I used Turan Designs last year to do install some countertops and back splash in my kitchen.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Judith D. S.
03/2011
4.0
countertops
+ -1 more
They were very pleasant. They came in and gave us a high price quote. They were very much professional. They were not punctual and didn?t get us the quote on time.
Description of Work: TURAN DESIGNS gave quote on the kitchen countertops around six months ago.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$4,000
Response from TURAN DESIGNS
I'm sorry about this report. Unfortunately I don't think that I know this customer. I'm am a small design studio and am the only one to meet with clients and I have no record of this member. I do think this is a case of mistaken identity? Regards Teri Turan, designer, Vice President
Susan Z.
09/2008
5.0
custom cabinets, countertops, home remodeling
+ 1 more
I was given the name of Teri Turan during our laundry room remodel as someone to contact for the cabinets. Teri promptly arrived at my residence, took measurements and soon presented a design that I was quite pleased with. I met her at the showroom and picked out the style of cabinets. She was able to get the type of countertops I desired after a few phone calls on her part. Her husband did the installation, which was excellent. The project turned out beautifully and I think my laundry room is the envy of the neighborhood. It's large with lots of storage space which includes a utility sink and an in wall mounted ironing board - also Teri's idea. I have already contracted Tran Designs for another small project and would use them again in the future.
Description of Work: Designed cabinets and countertops for a new laundry room remodel.
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Service Categories
Kitchen and Bath Remodeling,
Countertops and Backsplashes,
Interior Design and Decorating,
Cabinet Making,
Cabinet Refacing and Refinishing,
Marble and Granite
FAQ
TURAN DESIGNS is currently rated 4.5 overall out of 5.
TURAN DESIGNS accepts the following forms of payment: Check