Value Tech Insulation

Contracted to spray foam insulation in attic and crawlspace. There was a substantial additional charge for removal and disposal of fiberglass insulation in crawlspace. Didn't show up on time and had some equipment problems. The actual insulation installation appears to be good but the workers tracked mud into the house, left debris where they dragged hoses through a bedroom, and hid six bags of insulation in the crawlspace rather than removing them. After another trip to remove the bags and play basketball in my backyard, they still had done a mediocre job of cleanup. Mr Watson suggested that I should go back into the crawlspace to take pictures for him. He didn't seem to be interested in doing more than making excuses after receiving payment. I finally decided that it would be easier to complete the cleanup myself than to continue trying to get the job finished by totally disinterested laborers. The real lesson here is not specific to this company as I suspect that the laborers doing this type of work are not going to be highly motivated to do a quality job. At least 50% of payment should be withheld until owner & contractor have made an inspection together and all squawks are remedied. I only got quotes from two contractors. It would not be unreasonable for another person to use this contractor if they carefully compared offers from others and clearly laid out what was expected.