Allgood Plumbing Electric Heating & Cooling

I used a coupon through Angie's List. I called Allgood to schedule an appointment. The serviceman called 20 minutes before arriving. The appointment was within the scheduled interval. The serviceman was able to install the garbage disposal I wanted. Everything went smoothly.

The plumber did not show up on the scheduled time and showed up late on the rescheduled time. Aside of that, he was friendly and respectful, and he did the job (ut ended up being a very simple task). Not terrible, but not impressed

Cancelled appointment 15 minutes before 4-hour waiting window closed because no plumber available. Something that should have been known 4 hours prior when I could have gotten someone else. Only offered to send replacement following week (after Christmas holiday and guests are here). Looks like I’ll have a broken sink and non working dishwasher this Christmas season - thanks for the gift - it’s not all good.

Scheduled an appointment for between 12:00 and 4:00 pm. On the day of service, i called at 3:00 to confirm we were still on their calendar, which they confirmed. At 4:00 AllGood calls to say they don’t have a plumber available. So they just figured this out. Their lack of service then forces me to postpone the installation of my dryer...for a week. All AllGood could say was, we’re sorry. On that point we can agree, they are, indeed, a sorry organization.

Arrived hour and a half after 4 hour window. Began work on installing new shower system but had to quit because a part was needed. Returned next day. After cutting a hole in the wall, discovered part WASN'T needed. Installed shower assembly - crooked and leaking. Said there was nothing further he could do, it was probably bad parts. I indicated a longer nipple was needed from the wall, (as indicated in the instruction manual.) After two attempts, found one of proper length that both straightened it and stopped the leak. Displayed a sour attitude and frustration level throughout. Didn't clean up plaster debris left in tub. Will not be using Allgood in the future and cannot recommend them based on my experience.

Allgood was no good for us. They left us hanging by calling less than 2 hours before our 3:00 appt. on a Friday to reschedule because they were short staffed that day. What?! I explained to the scheduler it was urgent they come because our problem had progressed and sewage from the clean out valve was overflowing into the back yard. So, she automatically determined over the phone that this was a septic tank issue which they don't service. She tried to tell me that septic tanks need yearly maintenance. No...they don't - they should be pumped every 3-5 years and ours was 3 years ago. I told her and another person this was a blockage that needed cleared. These people don't seem very knowledgeable and their customer service is seriously lacking. Thankfully, we found Jerry with Grayson Plumbing who came out same day and cleared the blockage in less than 30 minutes!! Nope, not a septic tank problem...just a plumbing problem. Not anymore thanks to a company that services its customers with real experience and professionalism for a very reasonable price.

The new part and labor cost more than the coupon, but they seemed to do a thorough job and the dripping seems to have stopped.

After several tries, they found the clog and the source it. They fixed the immediate problem and provided a quote for the pipe repair. The work performed day of was very expensive and I was glad I ended up getting multiple estimates on the pipe fix because it saved me over $1,000.

I appreciated that Allgood worked with me when there was a communication problem on my end. They went out of their way to accommodate me. Daniel came out to take care of our problem. He was very nice and professional.

I hired Allgood to replace a leaking pipe under my sink which they did. But now the sink that was not leaking before they came is now leaking

Instead of focusing on what I needed I was used as a target for up-selling. After the technician finally stopped selling me on new equipment, he came back with an outrageously expensive quote.

It went very well. The plumber "Josh Lausevic" was very thorough and helpful and completed the job without any complications. Everything is back in perfect order.

My technician (Ivan) was prompt and courteous. He told me that the problem with my kitchen faucet was the cartridge, and he said the cartridge is under warranty with the manufacturer. I got a replacement cartridge from the manufacturer for free (under warranty), and I replaced it in the faucet following the technician's instruction. However, this did not fix the problem. I paid $39 for the trip charge for the initial diagnosis, and the technician was not able to fix the problem because he did not have a replacement cartridge. After calling Allgood to come back and re-diagnose the problem, I was told that I would have to pay the $39 service charge again! On top of that, I was told that I should have been charged $129 the first time for "professional advice from a licensed plumber" but instead was ONLY charged $39. Are you kidding me??? If I am going to pay another trip charge, then I am taking my business elsewhere - and making sure that all my contacts know not to call Allgood.

They came out and found the leak pretty quickly and repaired it same day. Cannot get better then that. It was slightly expensive, but I think all plumbers are.

The was done in a professional manner. Josh was great

We were on our second garbage disposal. For some reason, I don't know why, but the first one got jammed up and then the second one got jammed up. We just decided that that was it and we just wanted to take it out. We call them and they came out. They were very agreeable to doing that. They understood that we had a problem with it. When it jams up like that it causes dirty water to back up on the other side of the sink. We were using a different plumber when the first one jammed up and we wanted to take it out then, but they wouldn't do it. We agreed with what he thought would be best and bought a second one, and the same thing happened. The plumbers from Allgood never once tried to get us to change our mind. He was just very professional about it, and did it. When he inspected the dishwasher, to make sure it wasn't a problem with the dishwasher that was causing this to happen to the garbage disposal, he found we needed to add another line to our dishwasher to bring it up to code. He did that too.

The work went very well. The technician removed the two tanks, plumbed the system for the tankless heater and explained how the system works.

REMOVAL OF THE OLD HOT WATER HEATERS AND INSTALLATION OF THE TANKLESS SYSTEM WENT WELL. THE PLUMBER WAS ON TIME AND WORKED EFFICIENTLY AND CLEANED UP WHEN FINISHED.

They did not show up the day I had the appointment. I had driven 1 1/2 hours to meet them that day. They had overbooked and had to reschedule me for two days later. I had to drive back to Athens. Although the work was completed satisfactorily when they came, the price was very high.

The technician David Lynch was very professional in his performance from start to finish.

Perfectly. The plumber had everything needed to get the job done.

Tech arrived on time and was very professional.

Allgood was very prompt and courteous.

I bought their $100 worth of work for $50 coupon. The technician arrived on time but quoted me a ridiculous price of $342 to “rebuild” the toilet...which is replacing the hardware inside. I declined, paid their $39 service call charge and sent the technician on his way.

Very well. They got there timely and took care of it for the price they quoted.