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Allgood Plumbing Electric Heating & Cooling

Plumbing, Water Heaters, Electrical,

About us

For fast and exceptional service for your heating, cooling, plumbing, or electrical needs, call us now: 404-541-2619! Allgood Plumbing, Electric, Heating & Cooling is an award-winning, family-owned and operated business started by Melvin and Melissa Music in September 2005. Melvin and Melissa are both veterans and founded Allgood with the philosophy of treating people the way they would want to be treated, a goal the business continues to operate by today. Their technicians are fully trained and are offered continuing education to maintain industry knowledge and technical proficiency, with years of experience in their trade. Allgood Plumbing, Electric, Heating & Cooling currently has over 30 licensed and experienced technicians and 15 staff members who share the same operational belief as Melvin and Melissa, and are just as passionate about providing exceptional customer service. License# GA. REG. CN004889, MP210417, EN213716

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Septic Tank, Sewer Cleaning, Water & Smoke Damage, Water Heaters, Wells & Pumps

Services we don't offer

Septic

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.51,181 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
10%
3
5%
2
4%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.0
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 26-50 of 1181 reviews

NINA D.
10/2018
2.0
plumbing
  + -1 more
Scheduled an appointment to fix a drain clog and they didn't show up. Called after the time window expired, only to find out the rep we spoke with didn't even enter it into their system. Referenced a $50 off coupon on the website each time we spoke, which they said would be applied. Didn't apply the coupon and it took 3 extra calls to get that money back, which also required me physically taking a screenshot of their website as they wanted me to 'download the coupon', which isn't even a downloadable link on their own website. Charged nearly $500 for a drain clog repair after all these headaches and didn't really make an effort to make that right. I'll be going with a different company going forward.
Description of Work: Sink Drain Clog

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0

$458

Angie H.
08/2018
5.0
plumbing, drain cleaning
  + 0 more
They were great— response was quick, they were on time and thorough, and contacted me immediately after the work and before leaving my home. I will contact them again!
Description of Work: Clogged line from the washing machine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dawn A.
07/2018
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Allgood installed ur HVAC in out new home. Everything is working fine this far.
Description of Work: HVAC in new house

Rating CategoryRating out of 5
quality
5.0

Yes, I recommend this pro

Julian H.
06/2018
3.0
plumbing
  + -1 more
They showed up as expected (unfortunately I was out of town and my wife was supervising the repair). We got a quote a few weeks earlier but that person has left Allgood. The original repair was 7 years ago and that vendor cut a 2 ft square hole to effect the repair. The all good vendor choose not to use the precut hole but to cut a new hole 1ft x 1ft roughly. The repair of the pipe was completed and for some reason the technician broke the cut dry wall into several smaller pieces and left them inside the newly cut hole. When I go back Sat I was expecting to see the cutout of the drywall to replace and mudd. I only discovered the smaller cut out when I called Allgood to find out why a hole was left in the wall. The asked my wife did the tech say anything about the drywall. No she says. I asked did they talk about a cut off for this pipe she says no again. After 3 calls the supervisor finally called me back. We discussed the matter and he acknowledged that the matter could have been handled better. And wanted to know what he could do to make things right. I don’t know how to fix the unfixable. He offered to send someone back out to put in a panel door and a cutoff switch at a new cost of course. I told him it would have been nice to have had that discussion while the job was in progress. Some do things to say they did something others do things to make sure they get something done. Very disappointed with Allgood.
Description of Work: We had a outside pipe leak as a result of winter freezing. The pipe is on an interior wall leading outside. This is the 2nd time the pipe froze. We contacted Several Angie’s List Vendor’s and Allgood had the highest rating. The only access to the leak was through the interior wall as the outside walls are all brick.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$450

Janelle J.
06/2018
1.0
plumbing
  + -1 more
Terrible. They totally overcharged me for the type of work.
Description of Work: Toilet Valve replacement

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
1.0

$175

Valeria I.
06/2018
1.0
heating & air conditioning/hvac, plumbing
  + 0 more
They were very professional with getting appointment scheduled, however, the first time they came to scheduled appointment the tech said that they could not check the freon levels on the units because it was cloudy and raining and I would need to rescheduled. I rescheduled based on the weather forcast of a sunny day. I was scheduled from 2-6 and planned my day out based on this time. I receive a call at 2:30 pm saying that they are running low on technicians and they asked me to reshedule for another day. No thanks. I will now schedule with another company.
Description of Work: Was using a promo coupon for HVAC annual maintenance

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Reginald R.
05/2018
5.0
plumbing, water heater repair
  + 0 more
It went fine. Very pleased with the work performed. Courteous plumber who went through checking the old unit. Gave me a full account of measures taken on original unit. The age of old water could not be save. Next he quoted me a price of a replacement and installed the same day a newer model.
Description of Work: Installing a replacement water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thaddis P.
05/2018
5.0
plumbing
  + -1 more
Gave estimate to repair. Did not do at this time.
Description of Work: Provided estimate for tub and leaking showers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janet H.
05/2018
5.0
plumbing
  + -1 more
We have had an intermittent leaking shower faucet for @ 2 years that started after we had some tile work done. We had two plumbing companies come out and assess the problem. One was from Majestic plumbing and without even looking at anything related to the shower, he recommended cutting the tile, getting a new faucetry system, and replacing parts to the tune of @ $985.00 (not including cost of faucetry). We sought a 3rd opinion. Today we had Tom with Allgood plumbing, Electric, Heating and Cooling come to assess the problem. Tom asked to look at the valve parts of the shower and discovered an old torn gasket left in place. Also the new valve part that my husband had replaced had a built in gasket system. So , there was no way to have an adequate seal. We are so pleased to have this problem resolved and really appreciate Tom for taking the time and actually looking at the system. THANK YOU TOM!!!
Description of Work: Shower faucet diagnostics and repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Jason G.
04/2018
1.0
heating & air conditioning/hvac
  + -1 more
RARE miss for Allgood. Full disclosure, my brother has been in HVAC work for 20 years so I knew going into it exactly what I needed. I used Allgood because I didn't want to have him drive 90+ miles to do a simple job. That said, the guy didn't do the work that was requested and insisted it was something completely different when explaining it to my renters. I called him and he tried running the same thing on me until I took apart his explanation point by point. He ultimately agreed and asked if he wanted me to have him reschedule an appointment - NOPE! Had another HVAC friend come and swap out the thermostat - system works like a champ. As a returning /long term client I was given a discount on the service that was provided but a discount on junk is still money I shouldn't have lost. I will continue to be an Allgood customer, just not the HVAC side of the house which is a shame because I am replacing the entire system and water heater within the next 6 months.
Description of Work: Replace thermostat, check system

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$110

John S.
04/2018
1.0
plumbing, water heater repair
  + 0 more
Allgood replaced a 15 year old water heater about 18 months ago. About a month ago I happened to look in the closet with the water heater and noticed serious corrosion around the pipes in the top of the heater. The previous water heater had lasted 15 years and never showed any signs of electrolysis. I called Allgood and they sent someone out promptly. I was told that the corrosion was due to electrolysis and that two other things needed to be corrected from the initial installation. They had initially put in an expansion bottle but it was installed horizontally instead of vertically and had no support strap. Also they had not brought the outlet pipe up to code with larger diameter pipe. They gave an estimate to correct the installation but offered no discount, no replacement of the water heater or adding extended coverage. I have tried for over a month to go through customer service and have not had a call back from the job supervisor to discuss despite leaving over eight message on different days. Allgoood appears to have completely walked away from supporting their work. All is not good.
Description of Work: Replacing a water heater

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0


Serita S.
04/2018
5.0
heating & air conditioning/hvac, ceiling fans
  + 0 more
the representative was awesome. he helped me pick out the unit that was best for the square footage and he even sweetened the deal with a Nest thermostat. I have joined the VIP club and they always come when I need them.
Description of Work: Cooling System

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

treila H.
04/2018
5.0
plumbing, septic tank, drain cleaning
  + 1 more
It was not the field lines. Toilets were unclogged and I was told that I should replace them soon.
Description of Work: 2 toilets would not flush and I am on a septic tank

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Allgood Plumbing Electric Heating & Cooling
[Member Name Removed] Thanks for taking time to share your feedback! We are pleased to hear about your experience. Thank you for choosing Allgood!

Yemisrach P.
04/2018
3.0
plumbing
  + -1 more
okay but over charged...paid $1,200.00
Description of Work: pipe burst

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$1,200

Greta B.
04/2018
5.0
plumbing, water heater repair
  + 0 more
If Daniel is a representation of ALLGOOD PLUMBING as a company, I cannot recommend them enough. Fantastic! Daniel arrived at the expected time to give an estimate on the installation of a water heater. I did not have to wait around all day waiting for the technician to arrive. He was personable, professional and friendly. He was able to answer all of my questions and make recommendations. Upon my approval to purchase and have the water heater installed, it was not an all-day process. Daniel had to leave to go and retrieve the agreed upon water heater and when he returned with the water heater and other parts needed for the installation, Daniel was able to install the water heater in a very short time. Price was a bit on the high side for the industry, but compared to the other estimates or recommendations received, I feel the decision to use ALLGOOD PLUMBING was the best decision. So far, I am very satisfied with the water heater and installation. I would highly recommend ALLGOOD PLUMBING for installation of water heater needs.
Description of Work: Water Heater Installed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kim T.
04/2018
1.0
plumbing
  + -1 more
I called and scheduled an appointment for ALLGood Plumbing and they scheduled an appointment today between the hours of 8-12. I told them that I would be home and that I would be talking the day off. Around 11:00 am I called them to verify that my appointment was still valid. They told me that they tried to call me that morning but my line was busy and that they could not send anyone out that day. I told them that I took the day off and that a buy signal confirmed that I was home but on the phone. They should of called again. They believe that you should sit at home for 4 hours and not answer any phone calls. This is terrible service from a company that states that their service is ALLGOOD. It is terrible that they do not honor their slogan with their terrible service. I will never call this company again and will tell all my friends about how they do service.
Description of Work: Fixing a outdoor faucet.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Laura C.
03/2018
4.0
plumbing
  + -1 more
My water pressure regulator was old and the water pressure coming into my home was running on the high side, so I decided to have the regulator replaced. I also opted to replace my rubber washing machine hoses with stainless steel. As always, Allgood does a great job. I've been using them for four years. They are always professional and do quality work. Usually, there's a coupon or discount I can use--but Allgood wasn't running any specials and the Angie's List coupons weren't relevant to the work I was having done. So I had to pay full price, which was $675--and was too high in my opinion. In fact, I had planned to also have my water heater flushed, but that was going to add another $200+ dollars to the bill and I decided to wait on that until I could get a coupon since it's not urgent and I felt the other repairs needed to be addressed first. When I went out to get my mail, I discovered they had left my water meter in my front yard uncovered as well as left a metal piece of equipment (don't know the name of the piece) in my yard. I put the meter cover back in place, but they need to come get their metal piece.
Description of Work: Replaced Water Pressure Regulator and Washing Machine Hoses

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$675

Andrew N.
03/2018
5.0
plumbing
  + -1 more
The team was very professional and clearly explained what I should expect. They removed as little drywall as necessary to work behind the walls. The red and blue plumbing used, now makes it easy for me to quickly identify the hot and cold piping if I need to do repairs. They are a bit expensive.
Description of Work: Re-plumbing of small house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Allgood Plumbing Electric Heating & Cooling
Dear [Member Name Removed] Thank you for sharing your experience. Allgood strives to provide each customer with an exceptional service experience, and we are excited to hear that Daniel Perez delivered! We appreciate the opportunity to come into your home and service its needs. Should you need our services again in the future, please don't hesitate to call. Thank you for choosing Allgood Plumbing, Electric Heating and Cooling. !

Harry H.
03/2018
5.0
electrician, excavators, plumbing, water heater repair, drain pipe, sewer cleaning
  + 4 more
On time, professional, fully explained things, very knowledgeable, fair enough pricing.
Description of Work: Water heater replacement, home surge protector replacement, home sewer drain relo and replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff P.
02/2018
4.0
plumbing, drain cleaning
  + 0 more
The guy that came was super nice. He told me that the main needed to be blown out & that they could get someone there that day. So, I didn't go to work, thinking my resolution was coming. The office told me the person. Was coming, until at the end of the day, they told me it was too late and that I would have to reschedule the next day. It turns out that the solution proposed was not the actual solution.
Description of Work: Sewage backup cleared

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
2.0

Yes, I recommend this pro

Adelle S.
02/2018
3.0
plumbing
  + -1 more
One guy was great - identified the problem and solved it quickly. The next was bad - cut holes in my ceilings in two rooms trying to find a leak only to finally realize it was the seal around the shower fixtures. I had asked him if he should try running the shower but he "didn't think that was the issue." Cost me lots of extra money to fix the two gaping holes in my ceiling.
Description of Work: I've used Allgood for a variety of plumbing problems

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Kara G.
02/2018
2.0
plumbing
  + -1 more
I have used Allgood for years, but I will never call them again. This guy felt like a salesman trying to push additional items on me, and quoted me over $800 for the work above. He tried to explain the cost by telling me the toilet handles were $115. I stopped listening to the rest. He never asked me what kind of handle I wanted, I would not have selected a $115 handle. I said no thank you, and had someone else do it for half the cost. I am so disappointed, they were my "go to."
Description of Work: New handles on two toilets, four flappers replaced and maybe fill valves, sink drain cover replaced.

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Allgood Plumbing Electric Heating & Cooling
Please enter what you would like the response to look like:Dear [Member Name Removed] Thank you for sharing your experience. Allgood Plumbing Electric Heating & Cooling strives to provide each customer with an exceptional service experience and we would like to discuss your specific situation further. One of our team members will be reaching out to you if we have your information on file, or you may call [phone number removed]

Freddie R.
01/2018
1.0
plumbing
  + -1 more
Ivan showed up performed services couldn’t fix said it was due to broken pipe, call original company that replaced pipe 6 months prior they came out cleared blockage and charged $100 less than allgood plumbing. ALLBAD PLUMBING!
Description of Work: Had a clogg drain

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$415

Response from Allgood Plumbing Electric Heating & Cooling
Dear [Member Name Removed] Thank you for sharing your experience. Allgood Plumbing Electric Heating & Cooling strives to provide each customer with an exceptional service experience and we would like to discuss your specific situation further. One of our team members will be reaching out to you if we have your information on file, or you may call 678-957-6780.

Charles G.
01/2018
5.0
plumbing, drain cleaning
  + 0 more
If Cody is a representation of ALLGOOD as a company, I cannot recommend them enough. Fantastic! We have an infant at home (7 weeks) and Cody with ALLGOOD was 100% respectful of that. 5-Star on that aspect alone. Also, it was a bad job to take on (think: sewage drain lines). The job turned into one that was much larger in scope than we initially thought. No delay, they returned the next day and began their repair (they worked into the evenings on the first two nights). It was beyond what we were hoping for. They even corrected issues that were dormant until the initial repairs were made. In other words, after they got 1/2 of the system working properly, and other issues popped up because the first 1/2 was finally working properly and they jumped on those too. Plumbing works like new construction in a 60 year old house!!! Always available by text, cell direct to the crew working your project. This worked for my work schedule perfectly!!! Office staff was awesome too, calls upon scheduling and dispatch. NO WAITING FOR AN ENDLESS OPEN ENDED WINDOW!!! Price was a bit on the high side for the industry, but, as a detail oriented person, it was well worth it. Plumbing is something that no one sees or thinks about in a home until it goes wrong, Cody's work added a feeling of security to our system and I am sure will add security and comfort to any prospective future buyer. If we have any further needs, ALLGOOD will be our first, and likely, only call.
Description of Work: Plumbing Drain Lines; Feed Lines; Water pressure

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,900

Freddie R.
01/2018
1.0
plumbing
  + -1 more
1st attempt plumber came over flushed the toilet a few times. I was told the clogged must have be soft tissue clog and must have unclogged itself 5 minutes after he left drains backed up. 2nd attempt same guy came out two days later cause that was earliest and they want same plumber to come out cause he had experience with this house (haha, just from flushing toilet 2 days prior) he was there and said the line leading to street needed to be cleared and his machine would do it. Never succeeded he said line or pipe was broken and needed to be replaced, the cost $3,200+. Different company came next day did say thing he said he did and cleared line for $100 cheaper than I paid. Called company to report plumber and hopefully get partial refund, I still waiting for someone named Doug to get back with me going on 4 days now! Stay away from this company
Description of Work: I need pipes and drain cleared and unclogged

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$415

Response from Allgood Plumbing Electric Heating & Cooling
Please enter what you would like the response to look like:Dear [Member Name Removed] Thank you for sharing your experience. Allgood Plumbing Electric Heating & Cooling strives to provide each customer with an exceptional service experience and we would like to discuss your specific situation further. One of our team members will be reaching out to you if we have your information on file, or you may call [phone number removed].

Contact information

5238 Royal Woods Pkwy, Tucker, GA 30084

http://www.callallgood.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Electrical,
Drain Cleaning,
Heating and Air Conditioning,
Sewer Cleaning,
Lighting,
Drain Pipe Installation,
Wells and Pumps,
Septic Systems

FAQ

Allgood Plumbing Electric Heating & Cooling is currently rated 4.5 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Allgood Plumbing Electric Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Allgood Plumbing Electric Heating & Cooling does not offer free project estimates.
Yes, Allgood Plumbing Electric Heating & Cooling offers eco-friendly accreditations.
Yes, Allgood Plumbing Electric Heating & Cooling offers a 5% senior discount.
Yes, Allgood Plumbing Electric Heating & Cooling offers emergency services.
Yes, Allgood Plumbing Electric Heating & Cooling offers warranties.
Allgood Plumbing Electric Heating & Cooling offers the following services: Septic Tank, Sewer Cleaning, Water & Smoke Damage, Water Heaters, Wells & Pumps
Septic

Contact information

5238 Royal Woods Pkwy, Tucker, GA 30084

http://www.callallgood.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM