50 Floor

Description of Work: From the first appointment, picking the flooring, throughout the entire process, the people were great!; friendly, helpful and clean .

Description of Work: The product was good, the installation was great. BUT the price was out of sight. I wish we had gotten 2 more quotes.

Description of Work: .

Description of Work: Had 2 rooms & hallway carpeted. Scheduling was a little frustrating, but install team was great and handled our furniture with care. Happy with end result.

Description of Work: New kitchen floor was purchased and completed as quoted in our home. It couldn't have gone easier and in a timely manner. We love our new 50Floor!

Description of Work: We were lied to by the salesman. When the installers came, it was hard to communicate because only one of them spokesome English. They are sub contractors, however they did both put on a 50 floors T-shirt before starting the job. Yes actually pulled those shirts over their other Tshirt. When the salesman came to sell me the floors I relied on his professional experience, in terms of what type of floors I wanted in my bathroom and kitchen. He out right lied and sold me on 2 floors had to pay half that day, How ever the bathroom floor did not even get done because it was impossible with the naterials he sold me. The kitchen floor has nails popping threw and a huge crease after only being installed for 3 hours. Quality control man came to see the problem, took photos. Later 50 floors called and told me to hire a contractor to rip out the floors and get new sub floors installed. Then they would come out and install the floor over. The salesman told me that sub floor would be put down before installation of new floors. His exact words! They are expensive and do shoty work at best. I herd about them from trust Dale on channel 2 news. Later went on line and to my surprise there is a whole web site dedicated to how awful 50 floors is. Dont trust dale, trust me and never never do business with 50 floors!!

Description of Work: .

Description of Work: I had hardwood installed in 3 rooms. I needed to have the subfloor replaced in two of the 3 rooms and only needed small areas replaced. They struggled to replace those small areas and ended up having to put down subfloor in the two rooms. They wanted me to pay for that since they didn't have the skilled labor to replace the small areas. I refused and ultimately they replaced it without the extra charge. Even though I would not use them again I am appreciative they worked with me and resolved my complaint to my satisfaction.

Description of Work: 50 floor installed brand-new carpet throughout our house aside from a small area that was already hardwood floor. They were punctual and professional the entire time. They did a great job and I would absolutely use them again. Everything from the initial consultation with the salesman was clear and concise and we knew exactly what we were spending and on what it would cover. The new carpet and I would absolutely use them again. Everything from the initial consultation with the salesman was clear and concise and we knew exactly what we were spending and on what it would cover. The new carpet makes our house look amazing.

Description of Work: They installed hardwood flooring and carpet in our home.

Description of Work: Estimate for installation of vinyl flooring.

Description of Work: We had our old carpet removed from the hallway and 3 bedrooms on the main level and 1 stairway, 1 bedroom and 1 entertainment room upstairs. We selected two different patterns from the Bliss EverClean line for each floor level, but used the same color. We also selected an 8-pound carpet padding. As educated consumers, we did our homework, researching the Web about carpet buying and each company's background. We requested bids from three flooring companies: 50 Floor, Empire and a company that primarily specializes in servicing commercial clients. 50 Floor and Empire were advertising special deals, while the third company was extending a professional courtesy to us as a friend and business colleague. All companies responded very promptly in sending reps. However, Empire's rep had a more professional look, demeanor and presentation, and could install sooner than the other two companies. 50 Floor initially did not specify that both spouses needed to be present for their visit. (Neither of the other companies stipulates such.) After explaining to the rep that that stipulation was impractical for our household, he eventually called his manager who granted approval for the presentation to continue. (Given that most households do not have the time or desire to tie up two schedules simultaneoueously, and also given that many [if not most] two-head households consult each other about major purchases, 50 Floor might want to reconsider this out-dated business decision.) Ultimately, we chose 50 Floor because our selected carpet's warranty slightly exceeded the other companies', their padding was thicker and they undercut Empire's bid. The 3-man installation crew arrived about 2 weeks after we paid our 50% deposit.

Description of Work: Carpet was removed downstairs, about 750 square feet and hardwood floors were installed. Old baseboards were removed, discarded and new ones installed.

Description of Work: I had a overall good experience......I had some problems that arose with the laminant installation....which was resolved by sales manager Philip dorminey......after witch the problem was fixed......the overall job was done to my satisfication...I would use 50 floors again!.......ray lansberry

Description of Work: 50 Floor provided carpet samples and provided estimates based on the rooms we wanted carpeted. Ultimately, we decided, to use 50 Floor to replace our carpets. They used a contracting company to do the installation, but the contracts were very experience, worked very hard and did a quality job.

Description of Work: We had carpet and hardwood flooring installed. We had a very good experience with them and would use them again.

Description of Work: Entire house recarpeted (den, 3 bedrooms, hall and stairs)

Description of Work: 50 Floor came out to my house and moved furniture, removed old carpet and installed new carpet. When they came out and showed me samples they were running a 60% off installation promotion.

Description of Work: They laid carpet and kitchen flooring.

Description of Work: I called to get an estimate on carpet. The sales person brought in 4 samples, and I noted that I don't' like shag, or Berber, which eliminated two of the samples. I was left with one that had the quality that I was looking for, but not the color. The other had the color but not the quality, but I asked for quotes on both. The sales person said she would email me the quote that night, but did not, and when she did, she only sent one quote. I had to email back to ask for the other. So I called back to 50 floor (the receptionist is very nice), because I figured there MUST be more than two options for me to choose from. When I was transferred to the sales manager, he was very snappy and said "Ma'am, we don't have a show room, so we can't show you EVERYTHING." I said " Sir, I'm not that unreasonable. I don't' expect you to show me everything, but I expect more than 2 choices! I don't' think that's too much to ask". With that kind of customer service, just because I asked for more choice, I think that was a sign that this may not be a good experience and may be frustrating. He offered to send the sales agent back out, but at that point, I declined.

Description of Work: I made an appointment for 5/29 from 9a to 11a. I was told I would get a call 30 min before person arrived. At 11a I had not been contacted. I called cmpany and was told the person had called in sick. I asked why did I not get a call. They said they were sorry and offered me $100 off. I told them this was a meaningless offer because cost had not been determined yet. I understand things do not always go as planned but a simple phone call cost this company my business.

Description of Work: I had a laminate flooring installed in 3 rooms.

Description of Work: Laying and finishing new hardwood floors. And refinishing some old hardwood floors.