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Bill's Masonry Services LLC

Masonry, Patios, Stone and Gravel,

About us

Beware of paid advertisers with no reviews. 30 years experience. All types of masonry including repairs. Super Service awards 2009-2018. Georgia license 20-00174. See my 138 reviews on Google, Homeadvisor and Angie's List.

Business highlights

22 years of trusted experience

Services we offer

Specializing in all masonry repairs, restoration and new work.

Services we don't offer

No large concrete replacement.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
PayPal

Photos of past projects

Reviews

4.7115 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
7%
3
0%
2
2%
1
8%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.7
punctuality
4.7
Showing 1-25 of 115 reviews

Dana C.
10/2018
5.0
concrete repair, pavers, gravel, patios
  + 1 more
We asked Bill to redo a dry-laid stone patio that a previous contractor had botched up, Bill was a pleasure to do business with. He showed up when he said he would and worked very hard to do a good job for us. We are very happy with the end result and I highly recommend him. We will definitely use Bill again in the future!
Description of Work: stone patio rework

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from Bill's Masonry Services LLC
Thanks for the review. Must say it looks nice along with the landscaping you got done next to it also.

Jim H.
09/2018
4.0
masonry
  + -1 more
Professional and on time. Bill did a great job on the repairs and showed great concern about keeping water out of my house.
Description of Work: Tuck pointing

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Bill's Masonry Services LLC
Thanks for the review.

Mark G.
07/2018
5.0
masonry
  + -1 more
I can't say enough about his work, and quality of work! He made the repairs 190% better than original. I would not hesitate to hire him again! He always kept me in the loop before and during repairs. He has set the customer service level bar a lot higher. Is he that good? You bet!
Description of Work: Brick repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bill's Masonry Services LLC
Wow thanks for the review. Glad I could help you out.

Erin K.
02/2018
5.0
masonry
  + -1 more
We have worked with Bill on two projects. He is extremely professional and only does high-quality work at very reasonable rates. Most recently he helped us replace a cement stair tread that had cracked and become hazardous for us to walk on. He responded to my email immediately, consulted on the job that same afternoon, and worked us into his schedule the next morning to help us address the safety risk ASAP. We will always consult with him first on relevant jobs.
Description of Work: Porch and minor foundation repairs, and porch painting (Spring 2016); emergency removal of a cracked cement stair tread and temporary (due to inclement weather) wood replacement step (February 2018).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bill's Masonry Services LLC
Thanks! Glad I could help you out again.

Erin K.
09/2017
5.0
masonry
  + -1 more
Excellent. He was very skilled, professional and communicative, all of which was especially important given that the season was extremely raining and we had to reschedule a lot.
Description of Work: Bill did an excellent job repairing and painting our front porch. He also made a few other minor repairs to the exterior of our house and stabilized a handrail for some exterior stairs for free and without us asking!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bill's Masonry Services LLC
Thanks for the review. Glad you're satisfied with everything.

Neva C.
09/2017
5.0
masonry
  + -1 more
Bill had excellent ideas for getting matching brick to complete our repairs. The completed work looks great.
Description of Work: Tuck-pointing repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$469

Response from Bill's Masonry Services LLC
Thanks for the review. This homeowner had 14 cracked brick on their house. As usual the brick was no longer available. We took some from under the back deck foundation (out of sight) and used them.

Nicole N.
08/2017
5.0
masonry
  + -1 more
Bill was very professional, punctual and very helpful.
Description of Work: Bill repaired and painted back wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bill's Masonry Services LLC
Thank you for the review. That block wall looks much better!

Debra H.
08/2017
5.0
masonry
  + -1 more
Bill picked up the vent from the store where I purchased it, replaced it, and did the work as asked. He contacted me and came when he said he would. Was very professional, left no mess, and fixed the areas we discussed. I would hire him again.
Description of Work: Foundation crack outside needed repair and foundation vent needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bill's Masonry Services LLC
Thanks, glad I could help.

elaine B.
08/2017
5.0
masonry
  + -1 more
The work was done quickly and professionally.
Description of Work: Repair of front stoop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Bill's Masonry Services LLC
Thanks for the review. Great people to do work for.

Cindy M.
08/2017
5.0
masonry
  + -1 more
Bill came and repaired this for me. He showed up when he said he would and I was very pleased with his services. He did an excellent job and I would recommend him to anyone who needs masonry repairs.
Description of Work: I had a brick retaining wall that had bricks falling off the end and cracks in the middle and missing mortar at the top.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$615

Response from Bill's Masonry Services LLC
Thanks for the nice review. Glad you called me back to the work.

Dean L.
08/2017
5.0
masonry
  + -1 more
Bill came to look at the situation, offered suggestions for solutions and worked with us at our pace to remove poorly done masonry and replace it with stonework that is both beautiful and structurally sound.
Description of Work: Needed to repair/replace brickwork above an arched window to prevent deterioration.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$900

Response from Bill's Masonry Services LLC
Thanks and glad you liked the finished outcome.

Oscar B.
07/2017
1.0
masonry
  + -1 more
Horribly. I bought the deal in October and he came to look at what i wanted done. A month later he asked for some pics. A month later, in December he tells me he is too busy but should be at my house in a week or two. Five days later, he asks to build off until spring and i agreed. March 3rd, he asked to come over the next day at 9am. A few hours later, he changed that to "around noon". That morning he tells me he can't make it and asks to come the next day which is Sunday, at 10am. I did sure. He shows up between 10 and 11 and borrows a ladder from me. He is done before 2 pm and says he will be back. Last i heard from him until Angies list sends this email for review because he said the work was done. I would not recommend this guy to anyone. I got less than 4 hours of work out of the deal. He did the easy stuff and never touched the items i was concerned about and the communication and run around was horrible. It took 6 months to get less than 4 hours of labor, when 7 was promised. Of course, i still have all the work that needs to be done to my brick.
Description of Work: I had a few problem areas in my brick, and some cracks and missing mortar. I bought a 7hr labor special.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$299

Response from Bill's Masonry Services LLC
He was happy with the work...at least when I was there he said so.I did keep in contact with this homeowner and had many changes and delays as usual which cause things to happen out of my control like scheduling. Sure I asked for a ladder, I noticed just a few small areas that were not noticed upon my first look that needed re-pointing up above the garage door that I could not access with the ladder I had on hand and that he was more than happy to let me use a taller ladder he had and even offered. This homeowner contacted me about repointing which was all completed and he was happy with the work. When I was there it was mentioned a brick sill had an issue that would actually need to be reset and would involve setting up scaffold and a portion of a brick veneer wall was actually pulling away from the house that I noticed and told this homeowner about that he was unaware of. I assumed this homeowner was contemplating the additional work of the brick veneer wall that had pulled away as I had told him it required pinning the wall back with bolts into the wall studs as this is not an easy job. As far as the brick sill we never did discuss the extra time that would have been involved over the few hours remaining of the coupon purchase. This homeowner could have simply put forth the effort and contacted me to discuss the additional work and find out the extra cost. I cannot stress enough to homeowners about having a quick turn around on jobs. I sometimes get booked for weeks and even months ahead and in that sense homeowners should be aware that to them I am one but they are usually one of many I'm dealing with at any given time.

Barbara W.
05/2017
5.0
masonry
  + -1 more
Bill gave me an estimate which I accepted. It was reasonable and he gave me a discount for being an Angie's List member. He was able to accomplish the job immediately. And it looks great. I would hire Bill for any future brick work I may need.
Description of Work: The brick near the entrance of the garage had been damaged by a vehicle. Bill replaced all the damaged brick.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Bill's Masonry Services LLC
Thanks for the review,glad i could you out.

Tim W.
04/2017
5.0
masonry
  + -1 more
Great. He is a true pro at what he does.
Description of Work: Bill rebuilt and painted a wall for a company. He was prompt in providing an estimate and kept us informed of the work being performed. He responded quickly to our phone calls and e-mails. He was extremely professional and we recommend him highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bill's Masonry Services LLC
Thank you for the work and this review. I appreciate this feedback as it is not too common anymore.

Lynn H.
04/2017
5.0
masonry, hardscaping
  + 0 more
Bill is very conscientious about his work. Did a beautiful job on the mailbox. Looks like new. Mortar on porch was different color than mailbox. When he tuck pointed the porch and walk, it didn't match the old mortar as well as he wanted, so he removed it all, on his own, and redid it. I have another project that he is going to start on in a couple of weeks.
Description of Work: Restoration of brick mailbox. Repairing of porch and sidewalk bricks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Bill's Masonry Services LLC
Thank you for this review. Great customer to do work for!

Gordon G.
12/2016
5.0
hardscaping, masonry
  + 0 more
Bill showed up as promised, he worked hard and completed the project as forecast.
Description of Work: Repair brick sidewalk.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Bill's Masonry Services LLC
Thanks.

Leslie C.
11/2016
5.0
masonry
  + -1 more
Bill did a good job replacing broken bricks. Took time to fit them properly and match old grout.
Description of Work: Removed broken bricks on front stairs and walk way. Replaced and matched grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Bill's Masonry Services LLC
Glad to help this homeowner out, even a year after they purchased the coupon.

margot A.
11/2016
5.0
masonry, hardscaping
  + 0 more
Responded immediately to estimate the job and gave a very thoughtful analysis of how to correct the problem. Work was performed in a very professional manner with a most conscientious result. Takes pride his work would use again.
Description of Work: repair a field stone wall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bill's Masonry Services LLC
Great people to do work for, thanks for being patient amongst my workload!

Julie B.
10/2016
5.0
masonry, patios
  + 0 more
Wonderful. Service was prompt and on budget. Leak was fixed, after many others tried, and failed, to do so.
Description of Work: Repair of leaking porch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bill's Masonry Services LLC
Thanks for the review.

Raleigh B.
10/2016
5.0
hardscaping, masonry
  + 0 more
He is a hard working and nice guy. You can tell that he is a master in his field. I would trust him to build a patio at the White House. His quality of work and professional but laid back demeanor make him the best in the business.
Description of Work: Bill rebuilt my brick porch and built me a stone patio. He did an excellent job on both projects. His pricing was more than fair. I would highly recommend him to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Response from Bill's Masonry Services LLC
Great person to work for, thanks for letting me do my first ever black mortared flagstone patio! (Looks great!)

Anders A.
10/2016
5.0
masonry
  + -1 more
I was happy to find Bill through Angie's list. I needed someone who is knowledgeable about historic restoration, and he is. He was very responsive by phone and email and his prices were reasonable. He did a good job dealing with the special challenges of a Victorian home. I will continue to use him on my project.
Description of Work: Built several foundation piers faced with brick and restored brick arch over window opening in historic house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Bill's Masonry Services LLC
Glad I could help in your ongoing project, hopefully you reach the end in the near future to enjoy this new area in your house!

Gabe L.
09/2016
5.0
masonry
  + -1 more
After 5-6 days of work, it was remarkable. Bill was able to get this completed before Christmas, which we had pushed hard for. He had a busy schedule but was able to work this in and kept us happy.
Description of Work: I had a very interesting project. When I purchased my house, it had a wood stove that connected to my interior chimney. We removed this wood stove, and dry walled over the chimney. I had always wanted a wood fireplace, and I wanted to modify my interior chimney to house a wood stove insert. I had called several masons, and none of them wanted to tackle this project. I found Bill's website, and shot him an email with a picture and description of what I wanted. It was in no time that Bill was chatting with me. He came out and spent at least 1-2 hour looking over everything (on his own dime). The work included basically knocking out the center of my interior chimney to the dimensions needed for a Napoleon EPI3 wood stove insert, installing a steel lintel to support it, running a steel liner down the chimney, helping me install the wood stove, installing a mantel, putting stone veneer over the red brick chimney, and building a hearth.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bill's Masonry Services LLC
This was quite an interesting complex project. Hope your keeping warmer in the winter months now.

05/2016
5.0
masonry
  + -1 more
Bill did a very nice job. I found him to be friendly, reliable, efficient, and easy to get in touch with. I highly recommend his services.
Description of Work: Replaced old bricks on steps leading to my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Bill's Masonry Services LLC
Thank you.

Kyle T.
04/2016
5.0
masonry
  + -1 more
We are very pleased with the job done and with our experience using Bill's Masonry. He was very easy to get in contact with, was able to give an estimate within 24 hours of the original call, then do the job the following week. He was very courteous, kept a clean work-space, got the job done in one day, and charged a very fair price. Most importantly, the brick repair looks wonderful.
Description of Work: Replaced missing bricks in archway and sealed a crack in the bricks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Bill's Masonry Services LLC
Glad your happy with the results.

Elizabeth L.
03/2016
5.0
masonry
  + -1 more
Bill gave us an estimate on January 27, but because of bad weather and a couple of other jobs bill had to do, he could not start work until March 14. The work took about 4 days, but because of bad weather interruptions our job was not completed until March 29. I had the bricks, which were left from when the house was constructed, and Bill supplied all the other materials. Bill was very thorough in replacing all the damaged bricks and mortar joints. The house is 32 years old, but he was able to restore the chimney to match the rest of the house. Bill also was hired to repaired similar damaged bricks on my neighbor's house next door.
Description of Work: Repaired our chimney by replacing bricks that were chipped or cracked from freezing. Also fixed cracks in the top. And then water proofed it from the top down to the roof line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,350

Response from Bill's Masonry Services LLC
Thanks for the review.

Contact information

1099 Crescent Heights Rd SE, Townsend, GA 31331

http://www.billsmasonryservices.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Masonry,
Patios,
Stone and Gravel,
Water & Smoke Damage

FAQ

Bill's Masonry Services LLC is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Bill's Masonry Services LLC accepts the following forms of payment: Check,PayPal
Yes, Bill's Masonry Services LLC offers free project estimates.
Yes, Bill's Masonry Services LLC offers eco-friendly accreditations.
No, Bill's Masonry Services LLC does not offer a senior discount.
No, Bill's Masonry Services LLC does not offer emergency services.
Yes, Bill's Masonry Services LLC offers warranties.
Bill's Masonry Services LLC offers the following services: Specializing in all masonry repairs, restoration and new work.
No large concrete replacement.

Contact information

1099 Crescent Heights Rd SE, Townsend, GA 31331

http://www.billsmasonryservices.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM