HUTCHINSON MOVING & STORAGE

Storage, Moving Companies

Reviews

2.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
0%


Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
Showing 1-1 of 1 reviews

Genny W.
10/2012
2.0
moving companies, storage units
  + 0 more
I hired professional movers to avoid some of the stress of moving day. That I did not achieved. Overall all it was a very stressful experience when it did not have to be, had they not wasted time trying to push the clock. They were just in no hurry at all, made and accepted phone calls and just wasted time. They could not fit my furniture in the truck they had and I had told them that and they heartily disagreed with me and said that "They could get it in". They could not and were not concerned in the least that I would have to find another way to get the rest of my furniture in my home I had to rent a U haul and hire 2 more workers the next day so that I could actually have all my furniture in my house. When I asked for the final price he said he wanted to take care of me and 800.00 should be fair to everyone, it was not fair to me, but I was so disgusted with their service, I paid and left. It was definitely not worth the time, effort or cost. A supposedly 600.00 move cost me about 1150.00 due to the Hutchinson mover's greed and uncaring attitudes. Getting my home is going to be much more difficult because of the unprofessional-ism of the movers. Customer service is not a priority and I would never recommended them to anyone, my advice is to run the other way...quickly
Description of Work: Hutchinson moving company was suppose to transport my stored furniture from a storage facility in Valdosta Ga. to my home in Ashburn, Ga. The only thing they did right was to arrive on time. The truck was not prepared it had a cooler, papers, blankets belts everywhere and they took their time cleaning it out. (I'm paying a 100.00 per hour for them to slowly clean their truck out) I had spoken to one of the mover's when making the appointment for the move and he asked me the size of the storage area and I told him. He then quickly quoted me a price of 600.00 for 6 hours. He explained that it was a 100.00 per hour. I had read the company's website and knew the rates. After arriving at the site and messing around for about 15 minutes he bought over the paper work and asked to me sign for insurance and for verifying they were moving my furniture. He asked me about my budget and I reminded him that he had gave me a quote of 600.00 for 6 hrs @ 100.00 per hr. He then stated that it is 120.00 per hour and I verified that with you on that paper you signed, I told him that the only thing on the paper that I saw was the insurance information, at the time and he had not fill in an hourly price. I reminded him that the website stated 100.00 per hour for 2 men. He then told me it would take 3 or 4 hours after looking at the storage area (original estimate 2 hours) and ASSURED ME THAT ALL THE FURNITURE WOULD FIT IN HIS TRUCK, when I expressed my doubt. I left and came back 2 hours later and they had barley moved a fourth of the furniture and boxes. When I asked why, he stated they were doing the boxes. I stated that I had hired him at 100.00 per hour to do the heavy furniture. 2 hours later, with my urging they had only packed about 2/3 of the furniture. They decided they would go to lunch about 12:45 and would follow later to Ashburn, at that time I informed them that I had to be back in Valdosta by 5pm. At 3:30 and numerous phone calls from me and an attitude from them they pulled up in my drive ( Ashburn is only about 1:15 min drive). I need to leave at 4 pm. They are expert at wasting time to increase price, they stopped in Tifton to let a customer in a warehouse knowing I had a time limit. He kept telling me that I would not be charge for the time. Their lateness cause me to have them place all the furniture in 1 or 2 rooms instead of where it should have been, I had to leave them at my home and go to work 1 1/2 hrs late. Not to mention he charged 200.00 more than quoted. I have no idea what I was charged for.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$800

    Contact information

    716 2ND ST E, Tifton, GA 31794


    Licensing

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    Service Categories

    Storage,
    Moving Companies

    FAQ

    HUTCHINSON MOVING & STORAGE is currently rated 2 overall out of 5.
    No, HUTCHINSON MOVING & STORAGE does not offer free project estimates.
    No, HUTCHINSON MOVING & STORAGE does not offer eco-friendly accreditations.
    No, HUTCHINSON MOVING & STORAGE does not offer a senior discount.
    No, HUTCHINSON MOVING & STORAGE does not offer emergency services.
    No, HUTCHINSON MOVING & STORAGE does not offer warranties.

    Contact information

    716 2ND ST E, Tifton, GA 31794