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Carpet Cure

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

When selecting a company of any kind, ask these 6 questions. 1. Do They Have Good References? Unfortunately the cleaning industry is filled with uneducated, uninformed and sometimes downright unscrupulous companies. Carpet Cure enjoys one of the best reputations around. The area's most seasoned floor covering experts, Interior Designers and Realtors refer our services exclusively. Our reputation ensures that you can trust our company to provide you with the most outstanding service experience ever. 2. What Kind of Experience Do They Have? Carpet Cure has been caring for the finest floors and fabrics for over 10 years. Our staff is experienced with all types of floors, fibers and soiling conditions, no matter how unusual they may be. We are experienced in all methods of cleaning. Carpet Cure is known for being able to solve cleaning related problems that no one else can. This insures that whatever your situation is, we will be familiar with it. 3. Are They Well Educated In Their Field? Carpet Cure is committed to the highest order of education and training. Our company is involved in a number of educational processes. Each staff member is thoroughly trained and certified, that's minimum standard. We are certified by the IICRC (Institute of Inspection Cleaning and Restoration Certification) which is the most recognized body of certification for carpet and upholstery cleaners. Never use a firm that isn't. We hold multiple IICRC designations. This insures that you will get the latest cleaning techniques and technology applied to your job. 4. What Systems Do They Use? The equipment used by a cleaning firm is incredibly important. Carpet Cure uses only the highest quality, most advanced, state-of-the-art equipment on the market today. The systems we use will get maximum soil removal and maximum spot removal without over wetting your floor or fabric and without leaving a sticky residue behind. 5. Do They Understand Customer Service? Our mission is to provide you with the most outstanding service experience ever. We are committed to showing up on time, and communicating with you throughout the service experience. Our staff will show up in a professionally lettered vehicle, in uniform, ready to serve you in the most courteous manner possible. 6. Do They Offer a 100% Money-Back Guarantee? If you are not thrilled with the service experience you receive from Carpet Cure, we will rush back to your location at no charge and no obligation. If you are still unimpressed, we will issue a 100% refund up to $1,000.00 upon request.

Business highlights

24 years of trusted experience

Services we offer

Carpet Cleaning. Oriental Rug Cleaning. Upholstery Cleaning. Tile & Grout Cleaning. Air Duct Cleaning. Carpet Repair & Re-installation. Pet Odor. Stain Removal. Carpet & Fabric Protection.

Services we don't offer

Carpet Sales

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.030 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
3%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-25 of 30 reviews

Jo L.
08/2017
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Great! Very courteous team to schedule and perform the carpet cleaning.
Description of Work: Current home - two carpets cleaned and one run. New home over 1600 sq ft of carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carpet Cure
Thank you for allowing us the opportunity to serve you in your floor care needs. We appreciate you sharing your comments with us and look forward to serving you in the future.

jack A.
07/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I have used them before and they always do a good job
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Carpet Cure
Thank you for choosing Carpet Cure for your textile and floor care needs. Always a pleasure to serve you!

Michelle A.
03/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned three Persian carpets. They picked them up, cleaned them, and returned them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carpet Cure
Thank you for sharing alittle about your experience with our company. We absolutely love caring for area rugs and look forward to future opportunities to serve you in your cleaning needs.

Doris L.
10/2015
5.0
carpet installation, carpet cleaners
  + 0 more
Everything went well. then we went upstairs the next day and noticed that the carpet was "bubbling" up. We had discussed this as a possible issue before they started. We also discussed it when we were setting the appt. we were told that it wouldn't be a problem that they could stretch the carpet. When they showed up to do the job he said he was never told they may have to stretch the carpet, but he thought he had his stretcher with him. Well, nothing was ever mentioned to us any further. The guy cleaning the carpet should have mentioned to us how bad it was "bubbling" up as he was cleaning it. Clearly this is something he would have noticed. This was our only issue. Otherwise everything was fine. Very polite, very professional.
Description of Work: They cleaned carpets in 4 bedrooms and a hallway.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Jennifer W.
08/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpets for entire house, which was also empty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Patricia F.
04/2014
5.0
carpet cleaners
  + -1 more
We moved all of the furniture in each of the four rooms, 3 bedrooms and living room. The individual cleaned the carpet in a completely thorough manner. We had some very stubborn traffic lanes that were next to impossible to remove. However, the guy worked extremely hard and took a lot of time and effort to remove the weathered areas. Unfortunately, he wasn't able to completely remove all of the soiled spots, but it looks 100% better than it did before he started. I'm glad we used this company and will use them in the future. If you use this family owned company, you will not be disappointed.
Description of Work: This carpet company cleaned four rooms of carpeted floors. They did an outstanding job, showed up on time and charged exactly what they said up front. The only thing I would recommend in the future is that they would clean up standing water left on my laminate flooring. Otherwise, we are fully satisfied with the service. I strongly recommend this company for carpet cleaning!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Carpet Cure
Thank you for sharing about your experience with us. I shared your comments with the team as we always look for ways to improve our service. We appreciate you and are thankful to have been able to serve you in your cleaning needs. Thanks again.

Elizabeth C.
04/2014
5.0
carpet cleaners
  + -1 more
This is the second time I used Carpet Cure and am very pleased with their work.
Description of Work: Provider came on time. I explained what I needed and he provided me a cost. He worked diligently and removed all stains on the carpeted stairs and rooms. I was very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Response from Carpet Cure
Thank you for sharing about your experiences with us. We always enjoy our opportunities to serve you in your cleaning needs and appreciate your feedback about our services. We look forward to seeing your again next time.

Dorothy K.
03/2014
5.0
carpet cleaners
  + -1 more
Chris came on time, did his job in a timely fashion. We would use this provider again.
Description of Work: Cleaned my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Carpet Cure
Thank you for sharing about your experience with us. We appreciate your comments and are pleased to have been able to serve you in your cleaning needs. We look forward to future opportunities to serve you. Thanks again.

Dale P.
02/2014
5.0
carpet cleaners
  + -1 more
We called for an estimate that morning and they said they could come at 3:30 after I got off work. They called to let us know that they were running behind which was considerate. When they showed up Andrew listened to what we wanted an estimate for and he took measurements and provided an estimate. No high pressure sales. The price seemed reasonable to us so we asked to schedule it later in the week. Andrew said he could complete the job right then which really surprised us since it was about 6:30. He proceeded to move the furniture out of the way and started cleaning. It was more than simply him running a machine across the carpet. The carpet took a while to dry but with the heater on it was dry by morning. We will no longer be using our hoover carpet cleaner to clean the carpets after seeing the difference.
Description of Work: Cleaned carpet in great room and master bedroom and applied carpet protector.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Carpet Cure
Thank you for sharing about your experience! We appreciate your comments and look forward to serving you again in the future.

Douglas W.
02/2014
5.0
carpet cleaners
  + -1 more
They did an excellent job. Very professional. Showed up when scheduled. Would use again
Description of Work: Cleaned 3 room and hall and a flight of stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$221

Sandra T.
10/2013
5.0
carpet cleaners
  + -1 more
Did a great job!! Explained what they were going to go, then they did it!
Description of Work: Carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Carpet Cure
We appreciate you sharing about your experience with us. Thank you for your comments and thank you for giving us the opportunity to fulfill your cleaning needs. We look forward to serving you again in the future.

Kimberly D.
08/2013
5.0
carpet cleaners
  + -1 more
Everything was great. I thought the price was reasonable. Everything was good. There was nothing bad that they did. It's great.
Description of Work: Carpet Cure cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Carpet Cure
Thank you (removed member name) for sharing about your experience. We certainly appreciate you as well in giving us the opportunity to serve you through your cleaning needs. We look forward to working for you in the future. Thanks again

Sandra F.
08/2013
5.0
carpet cleaners
  + -1 more
Needed the carpet cleaned in the house the same day as I called. No other company I called could come sooner than 3-4 days. Because of circumstances I needed it done same day. Carpet Cure was awesome! I knew I was asking a lot but they somehow worked it out and were very responsive and so great to work me in their schedule. They called back when they said they would and the serviceman that cleaned the carpet was very nice. They did a great job on short notice. Would definitely use them again. Great customer service and great job.
Description of Work: Cleaned carpet in house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$154

Response from Carpet Cure
Thank you [member name removed] for sharing your experience on Angie's List. We are pleased to have been able to serve you in your cleaning needs. We look forward to serving you again in the future. carpetcleaningmacon.com

Rebecca B.
06/2013
5.0
carpet cleaners
  + -1 more
I thought that their price was reasonable. They were very timely. They responded quickly to our requests. They did a very good job. They were also very professional.
Description of Work: We used Carpet Cure a couple of months ago to clean our carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carpet Cure
Thank you for your kind remarks about our service. We appreciate the opportunity to meet your cleaning needs and look forward to serving you in the future.

Lisa F.
06/2013
5.0
carpet cleaners
  + -1 more
I called to get an estimate and they met me the same day on a Friday I should add. Very nice and informative about how they would clean the carpet and treat the stains. Came back on Monday at 9:30 and were ther 3 hours and did a fantastic job. I will recommend them and use them again. Very pleased with everything!!!
Description of Work: Cleaned a house full of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Carpet Cure
Thank you for sharing about your experience with us. We appreciate having the opportunity to serve you in your cleaning needs and look forward to serving you in the future!

Robert D.
06/2013
5.0
carpet cleaners
  + -1 more
They did an awesome job! I bought a foreclosure house that had been vacant for 2 years. The carpet (particularly in the master bedroom) looked awful and my initial thought was I would have to replace it. Not really being able to afford to replace it, I decided to try having it cleaned. I'm glad I did. The day of my appt, the owner called and told me they were ahead of schedule and gave me the choice of them coming an hour early or maintaining my current time so I told them to come on. When the technician got there, he was very courteous and professional. He inspected everything and figured up the cost and went over my options. Once he got started, I just stayed back out of the way and let him work. He took his time and really put effort into what he was doing. When he got to the worst stained room, he gave it even more attention and really worked at it. When he was finished, my carpets looked brand-new. I'm extremely happy with the job they did and am so thankful I didn't end up having to replace the carpet.
Description of Work: Carpet Cure cleaned 3 bedrooms (2 of which have large walk-in closets) and a common area at the top of the stairs landing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$218

Response from Carpet Cure
Thank you for sharing about your service experience with us. I am also glad we were able to meet all your carpet care needs with your new home. Congratulations on your new home! We look forward to serving you in the future.

Claudia B.
04/2013
5.0
carpet cleaners
  + -1 more
I was extremely pleased with the job they did. One of the bedrooms had oil paint on the carpet as a result of a child opening a Christmas artist set without supervision. I told them I didn't think it was worth their effort to try to clean it, but they told me they thought they could get most of it out. I was amazed with the job. Even though there was a little paint left, it was so much better. The other rooms had very soiled carpets, and I also was amazed with how clean they got them. I strongly recommend them.
Description of Work: They cleaned two bedrooms, living room, dining room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Carpet Cure
Thank you for sharing your service experience. We certainly appreciate the opportunity to meet your cleaning related needs and look forward to serving you in the future.

Julie S.
03/2013
5.0
carpet cleaners
  + -1 more
They came in a little late, but went over my options, and went to work. The entire job was done in less than an hour. I was very satisfied with the workers and the outcome.
Description of Work: Carpet Cure was fantastic! They cleaned all the carpets in my apartment for $175! They even got up a shoe polish stain from my husband's boots! I could not have asked for a better company. I will use them again!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$175

Response from Carpet Cure
I enjoyed reading your review of our company. Thank you for sharing your experience. Also, thank you for allowing us the opportunity to serve you in your cleaning needs. We look forward to serving you in the future.

Elizabeth C.
01/2013
5.0
carpet cleaners
  + -1 more
I called and made appt. They arrived on time and listened while I explained what I wanted done. Excellent company. Excellent job.
Description of Work: Great. The technician took time and invested energy to do a wonderful job. Removed stains other companies left behind. I now have the cleanest carpets I have ever had. I am very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Carpet Cure
Thank you for sharing about your experience with us! We appreciate the opportunity to serve you. Sorry for my delay in responding to your review but I wanted to let you know we value your feedback of our services. Thanks again. We look forward to serving you in the future.

Charles B.
12/2012
5.0
carpet cleaners
  + -1 more
The company arrived on time as per the appointment. The carpet was expertly cleaned. The soiled rug that is 10 years old didn't come perfectly clean as it had ground in dirt which is impossible to remove, but it saved us from spending big bucks for new carpet. They also applied 3M Scotch Guard and the applicator explained how Scotch Guard works. We were pleased with the service and will use them again. I recommended Carpet Cure to my next door neighbor who was in the process of selling his house. The cleaning made a 100% difference in the showing of the house. Except for furniture indentures, most of the carpet looked new. The company is IICRC certified. Look at the warranty that came with your carpet. It will probably say that in order to keep the warranty in force, the carpet must be cleaned by a IICRC certified carpet cleaner.
Description of Work: Carpet Cure cleaned two bedrooms, one of which was badly soiled. They also cleaned a modern oriental rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Carpet Cure
Thank you for allowing us to serve you in your cleaning needs. We appreciate your feedback and are delighted that everything worked out for your neighbor as well. Hope you have a Merry Christmas.

Tommy B.
12/2012
5.0
carpet cleaners
  + -1 more
There were no issues nor do's or don'ts!
Description of Work: The Service Representative was extremely professional and helpful! He cleaned my entertainment area,small exercise room, stairs and landing and they were like new. They had not been cleaned for 10 years. The cleaning included a scotch guard and deodorizer! The Representative also left a spot removal that would be extrememly helpful during the Hoiday period!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$95

Response from Carpet Cure
Thank you for the opportunity to serve you. We appreciate your comments too. I will share them with the staff! Hope you have a very Merry Christmas!

Jane E.
10/2012
5.0
carpet cleaners
  + -1 more
Excellent, quick, and the price was appropropriate. There were no hidden fees or surprises, and no high pressure sales pitches. I will certainly recommend and use this company for all my floor cleaning needs. They offer several options for cleaning, including restorative work. The serviceman was friendly and knowledgeable. I was very pleased and this is the best company I have used ever in carpet cleaning.
Description of Work: We had three large bedrooms, stairs and a huge bonus room all white burber carpet cleaned. The serviceman arrived promptly on time and was prepared, professional and friendly. He explained exactly what my options or levels of cleaning they offered and made a recommendation based on my needs, not the higher price. We were renting so we selected the basic "maintenance" level of cleaning which was fantastic. He spot cleaned first. The truck brings their own water and uses no water or spickets at my house. He finished in the amount of time he estimated, about an hour and a half, and the carpet dried in 4-5 hours. I was amazed at the how bright the carpet was after cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Carpet Cure
Thank you Customer. We appreciate your comments about our company and about our service. The things you shared in your review are right on target with what we try to do as a service company. Thanks for your review. We look forward to serving you in the future.

Joann B.
08/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They are excellent! I've used a number of other carpet cleaners in the area and they're the best! They're a little more expensive, but worth every penny. They usually run specials in the fall and spring, I believe. They will even move furniture, but they won't disconnect electronics and things like that. I've also used them for upholstery cleaning. I really, really like them and wouldn't use anyone else.
Description of Work: I use them about twice a year to steam clean my carpets.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Carpet Cure
Thank you for your comments. We appreciate your business and look forward to serving you in the future.

Tracey H.
08/2012
5.0
carpet cleaners
  + -1 more
I have used them before. I learned about them by word of mouth. They are thorough. They give advice for maintenance in between their visits and they send out really good coupons.
Description of Work: Carpet Cure Steam Cleaning came out and cleaned two floors of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carpet Cure
Thank you for trusting us with your floor care needs. We appreciate and enjoy every opportunity to serve you.

Theron C.
08/2012
4.0
carpet cleaners
  + -1 more
Overall I was satisfied with their services.
Description of Work: I used their services for general carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Carpet Cure
Thank you again for the opportunity to meet your floor care needs. We look forward to serving you in the future.
    • 1(current)
    • 2

Contact information

211 Allen Rd, The Rock, GA 30285

www.carpetcleaningmacon.com

Service hours

Sunday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Carpet Sales and Installation,
Dryer Vent Cleaning,
Air Duct Cleaning

FAQ

Carpet Cure is currently rated 5 overall out of 5.

Sunday: Closed

Carpet Cure accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Carpet Cure offers free project estimates.
Yes, Carpet Cure offers eco-friendly accreditations.
No, Carpet Cure does not offer a senior discount.
No, Carpet Cure does not offer emergency services.
Yes, Carpet Cure offers warranties.
Carpet Cure offers the following services: Carpet Cleaning. Oriental Rug Cleaning. Upholstery Cleaning. Tile & Grout Cleaning. Air Duct Cleaning. Carpet Repair & Re-installation. Pet Odor. Stain Removal. Carpet & Fabric Protection.
Carpet Sales

Contact information

211 Allen Rd, The Rock, GA 30285

www.carpetcleaningmacon.com

Service hours

Sunday:
Closed