SEPTIC SOLUTIONS INC

He did an awesome job.

From the first phone call, I was quite pleased with the process. They came out today, were very friendly, and did a great job or not only pumping, but explaining the entire system...all with minimal invasion to the yard. I would not hesitate to use them again in the future!

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It went great -

They pumped tank and verified there was no problem with the septic system itself. The line was clogged between the house and the tank. They jetted the line to clear. The line was clogged with cooking grease poured down the drain by actions of the tenants (past/present). Insurance damage claim amounted to $9000 plus. If they had not identified the problem, this could have all fell on me. I am the property owner. I also used Septic Solutions in 2009 when I purchased this house. Lines began to back up. The dug up and found the tank choked with tree roots. There was even a root growing up into the line from the house. They cleaned out the roots, cleared the area around the tank to prevent further problems. They are honest and professional, Kenneth Mitchell, Pres., MIBU Enterprises, Inc.

They were very nice and they seemed to be knowledgeable. I just do not have to look at the price but I think all septic companies tend to overcharge. Actually, they worked in two of my houses. I think they were a bit late in one house and on time in the other.

They managed to get the pump to work however they disabled the alarm. They told us pump, switches and wiring needed to be replaced for a quote of $1500. These guys have an attitude and treated us like we had no right to question their findings. We called another plumber and they fixed the wiring for $250. No problems since. They do have a very nice young woman that answers the phone, returns calls, schedules service, etc.

Called late on Monday afternoon (08/01) to request septic service (non-emergency/general maintenance). Receptionist was very friendly and immediately scheduled a team to perform the work the very next morning. The receptionist called the next morning to confirm the appointment and notify me that the team was on its way. The friendly team quickly identified the septic location despite my incorrect assessment as to its actual location. Team immediately started digging and found a tree root growing across the top and down the side into the tank which required the use of an excavator to remove this obstacle. They then pumped the tank and advised that the main line required repairs from root damage and because pipe had not been sealed when the system was originally installed. All repair work was promptly performed. The supervisor also took the time to explain methods for mitigating heavy laundry use that had been stressing the system.