R Wiley Heating & Air

Heating and Air Conditioning, Electrical, Air Duct Cleaning,

About us

Super Service Award Winner for 2017, 2016, 2015, 2014, and 2013 | HVAC Contractor | Owner Operated by Robby Wiley | We are a local Heating and Air Conditioning company in the metro Atlanta and surrounding areas. We offer FREE ESTIMATES on installations only and financing options including 18 months same as cash on all equipment and 60 months same as cash for certain equipment. We provide services to residential and small commercial customers. I have been in the industry for 30 years and enjoy helping my customers maintain their equipment and overcome issues with their equipment. I will work with you and offer recommendations based on your needs. I will make myself available to answer questions you may have without requiring a service call, again I enjoy what I do.

Business highlights

39 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Customizable routine & annual maintenance agreements. Heating & air conditioning service & maintenance. Free Estimates on new equipment

Services we don't offer

duct cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.71,046 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
9%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 951-975 of 1046 reviews

Alissa H.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rachel P.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I purchased a deal for $39 furnace, a/c or heat pump tune-up. They had to fix some parts on the AC unit so I paid additional. My experience was good. I felt the price was high.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from R Wiley Heating & Air
Thank you for taking the time to review our company.

ROBERT D.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Fast response after hours with ac inop. Fixed with no issues. Will use again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from R Wiley Heating & Air
Thank you so much for the great review!! We look forward to working with you in the future.

David W.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They did a great job and I will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sarah B.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Keith C.
08/2014
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: General service of HVAC systems

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$250

Response from R Wiley Heating & Air
Thank you for taking the time to review our services. As a maintenance agreement customer, you are one of our top priorities and we would love the chance to raise those B's to A's. Please give us a call and let us know what we can do to improve our service.

Jacki C.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: provided total maintenance services for two units. pricChecked/tested HCA pumps, operation performance up/down stairs. changed filer upstairs, washed downstairs. replaced capacitor upstairs blower, replaced capacitors both outside units. checked/tightened electrical connections as necessary. both capacitor outside repaired leaks. cleaned condensers. price includes service and parts. Mr. Wiley was very professional and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Roy B.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: AC Repair. Replaced some components.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Tanya R.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: This is the second time I have used R Wiley Heating and Air for a service tune up and they are professional, punctual and do a very thorough job. I am very please with their work and will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Carolyn K.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They evaluated my airconditioning system & recommended $300.00 worth of work. I agreed to $200.00 of the work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

JOHN D.
08/2014
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: HAD BAD EXPERIENCE WITH COMPANY IN PAST. GAVE ME STRANGE E-MAIL SAYING SINCE I WAS ALREADY A CUSTOMER I DID NOT HAVE TO GO THRU ANGIES LIST.
Rating CategoryRating out of 5

Response from R Wiley Heating & Air
Customer purchased an Angie's List big deal in May 2013. We never received a bad review or were notified that he was unhappy with our service. When customer purchased another Angie's List Big Deal (which is for NEW customers only) we explained that Angie's List retains the $39 fee and that he was already a customer of ours and was able to go directly to us for the same price that we extend to new customers as per our agreement with Angie's List. We would welcome the chance to rectify any complaints that you may have with our company.

earl K.
08/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The company called they were not able to meet the time I needed the job performed. They gave me a month out window to perform services.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from R Wiley Heating & Air
Customer had some confusion with the suggested date field of the big deal and thought that it meant we had those days available. He purchased the big deal on 8/17/14 and asked for the appointment to be scheduled in the following three business days. We contacted him by email the day of purchase and by phone the next day. At that time we did have a time slot on 8/20 but when he called us back, it had already been filled. The next available appointment was for next week (7 days) and he decided to get a refund. Our techs are scheduled out sometimes until 8-9pm each night in order to accommodate every customer possible during this very busy season. We regret that we were not able to help him in his time frame.

Gary P.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
Honest and professional
Description of Work: serviced entire ac system; 2 units. First time serviced in at least 8 years

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Phyllis Sue R.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
well
Description of Work: checked the air conditioner and cleaned it
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Mary C.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Lauren M.
07/2014
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The worker was very late to the appointment. Basically I spent $40 for someone to tell me what I already know, that my AC does not work very well. However, he did diagnose the issue and gave a cost estimate, which was definitely on the expensive side. I will not use their services again, and I will definitely not be duped again by a "special" that is essentially a waste of money.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0

$40

Response from R Wiley Heating & Air
It is unclear what the expectations were on this visit. The systems had been unused for 4 - 5 years and were 20 years old. The repair cost was too high to provide a good return on invest. Replacing the system would be a better option. All items required to get the system up and running were pointed out as they were uncovered. As always, customers are invited to be present during all work performed, and this was a very interactive service call. I would like to discuss this further, and I will make myself available if you would call the office.

Jim T.
07/2014
4.0
electrician, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: I purchased the 20 point inspection for $39 through Angie's List, but before I scheduled the appointment my AC quit cooling. It took five days to get service; called Monday and scheduled for Saturday. The capacitor was replaced for an additional $125, on top of the $39 I already paid, but I don't feel like the complete 20-point inspection was performed per the list of items to be checked provided via email. So I feel like I paid $164 for a dual-purpose capacitor. Previously had the same problem and paid $109 for a single-purpose capacitor. But I am happy to have AC again since it's July in Georgia. Mr. Wiley was on time, very professional, explained a few things about the system and completed the work quickly.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$164

Response from R Wiley Heating & Air
Thank you for your feedback! When your unit was not working, it turned into a trip and diagnostic not a 20 point inspection however he did do an inspection on top of the trip and diagnostic and on a Saturday at no extra charge. There was a visual inspection inside and one item was taken care of at no charge. We do strive to get as many customers taken care of as possible each day and our techs work until 9-10pm daily in the summer trying to do so. I regret that we were not able to get you taken care of sooner.

Francis L.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
Excellent service.
Description of Work: It was a Big Deal for $35 for A/C Tune-up Including New Filter. A.C. maintenance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Response from R Wiley Heating & Air
Thank you for reviewing our company. We look forward to working with you in the future.

john N.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I purchased a big deal for $39 Air-Conditioner or Gas-Furnace Tune-Up. The service was fine.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from R Wiley Heating & Air
Thank you for taking the time to review our company.

Allan W.
07/2014
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: It was a Big Deal for $39 for an Air-Conditioner or Gas-Furnace Tune-Up. It turned out okay.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mel H.
07/2014
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I purchased a Big Deal for an air conditioner tune-up. The inspection turned out fine and they did a good job. However, I had tried to call them to come back out and they never called me back. It ended up being a bad experience.
Rating CategoryRating out of 5

Nancy R.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Changed out some worn parts .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from R Wiley Heating & Air
Thank you for your review, we look forward to working with you in the future.

Ben J.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: HVAC repairs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from R Wiley Heating & Air
We appreciate you taking time out of your busy day to post a review. Thank you.

Andrea G.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from R Wiley Heating & Air
Thank you for taking time out of your busy day to review our company.

Gwendolyn & Clinton E.
07/2014
3.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0


Response from R Wiley Heating & Air
We are sorry that you were not happy with our services and would like the opportunity to understand the nature of your unhappiness and to amend any disatisfaction you may have. Our company prides ourself in customer satisfaction. Please give us a call at 770-562-5555.

Contact information

371 Birchwood Dr, Temple, GA 30179

http://www.rwileyhvac.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
CN208387
Trade License Locale
Georgia
Trade License Authority
Georgia: General
Trade License Expiration
11/30/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Electrical,
Air Duct Cleaning,
Gas Logs,
Chimney Caps,
Natural Gas Lines,
Fireplaces,
Handyman Services,
Generator,
Chimney Repair

FAQ

R Wiley Heating & Air is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

R Wiley Heating & Air accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, R Wiley Heating & Air offers free project estimates.
Yes, R Wiley Heating & Air offers eco-friendly accreditations.
Yes, R Wiley Heating & Air offers a 10% senior discount.
Yes, R Wiley Heating & Air offers emergency services.
Yes, R Wiley Heating & Air offers warranties.
R Wiley Heating & Air offers the following services: Customizable routine & annual maintenance agreements. Heating & air conditioning service & maintenance. Free Estimates on new equipment
duct cleaning

Contact information

371 Birchwood Dr, Temple, GA 30179

http://www.rwileyhvac.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM