R Wiley Heating & Air

Heating and Air Conditioning, Electrical, Air Duct Cleaning,

About us

Super Service Award Winner for 2017, 2016, 2015, 2014, and 2013 | HVAC Contractor | Owner Operated by Robby Wiley | We are a local Heating and Air Conditioning company in the metro Atlanta and surrounding areas. We offer FREE ESTIMATES on installations only and financing options including 18 months same as cash on all equipment and 60 months same as cash for certain equipment. We provide services to residential and small commercial customers. I have been in the industry for 30 years and enjoy helping my customers maintain their equipment and overcome issues with their equipment. I will work with you and offer recommendations based on your needs. I will make myself available to answer questions you may have without requiring a service call, again I enjoy what I do.

Business highlights

39 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Customizable routine & annual maintenance agreements. Heating & air conditioning service & maintenance. Free Estimates on new equipment

Services we don't offer

duct cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.71,045 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
9%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 326-350 of 1045 reviews

Quyen L.
11/2014
1.0
heating & air conditioning/hvac
  + -1 more
we bought furnace service through angieslist for $40. tech came out and said we needed to replace the capacitor, as sooner or later, it would go bad. our original capacitor was working fine. tech charged $110 for a unit that costs about $25. i expressed my displease of the overcharge to owner and he said he would take care of it and for me to call him. i have left voicemails and emails, but i have yet to hear back from him...
Description of Work: tune-up furnace

Rating CategoryRating out of 5
value
1.0

$110

Response from R Wiley Heating & Air
As you can probably imagine, with the cold snap in Atlanta, we have been very busy. There were calls made to the number we were called from. The part you are referring to was tested and found not to be within limits therefore we suggested that you replace the part. We pride ourselves on using brands that we know and trust and the part that you found on the internet might not be comparing apples to apples. Our pricing is flat rate pricing formulated out of the cost of doing business. HVAC IS A LICENSED profession that requires training and years of experience. Had we not brought the condition of the part to your attention, and the unit failed, we would not have done our job.

Marianno S.
10/2014
5.0
handyman service, heating & air conditioning/hvac
  + 0 more
Service went as planned. Technician called when on their way. They performed the work as planned. In addition, their inspection showed I may need a part replaced, and that my blowers needed to be cleaned which was a more extensive job (and not part of the general maintenance). The gave me the price for removing the part so I could think about it, and provided pictures so I can see the blowers along with pricing so I can decide what I want to do next.
Description of Work: Annual maintenance for 2 furnace systems.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$39

Simon L.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
Mr. Wiley is friendly and knowledgeable. He completed the job in one visit, and charged me what he quoted. The new vent and line are very well done. I am very pleased with his service and professionalism. I plan to sign up with him for annual HVAC service in the Spring.
Description of Work: Installed new dryer venting, (Moving the laundry room from the basement to the main floor upstairs).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Frank D.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
They did a good job and everything went well.
Description of Work: I purchased a Big Deal for an air conditioner tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

David C.
10/2014
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Great service! Friendly staff. Highly recommend! Thanks!
Description of Work: Great service! Evaluated my existing system and charged my coolant system. Changed all filters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from R Wiley Heating & Air
We reached out to customer and he accidentally put review on the wrong company. He stated he would correct immediately.

Parag D.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
I'd give them A. They were responsive. They came on time, punctual. They did the job and they also did some additional work. I think it was reasonable. I paid additional $75.00. I think they overcharged me on that $75.00 when all they did was put in the trap so that there will be a trap before the water gets expelled. He said that that's the reason why probably water was coming in backwards and making the filter wet. It was another 15-minute repair job for 75 bucks.
Description of Work: I used R Wiley Heating & Air. There was no water for the air conditioner and they put in a trap.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

JUDITH L.
09/2014
4.0
heating & air conditioning/hvac
  + -1 more
It was a big deal. It was fine. He recommended that I get a brand new air conditioning system. The big deal was fine but the additional work was not fine. He said he would take 4 hours but he took more.
Description of Work: He came and took care of my heating and air conditioning service system.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$79

Response from R Wiley Heating & Air
Thank you for taking the time to review our company. We are sorry that it took longer than the quoted time however our main objective is to do our job thoroughly and with our high standards of excellence and somethimes that takes longer than anticipated.

George H.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
His assessment of the status of the units was comforting and welcoming to my being. He performend admirable and had in tow his son which in time will be an additional asset to his business. Will use again when heeded.
Description of Work: Having both the Heating and AC units service on separated dates was a condition I had requested and was granted. Both units where inspected, check and cleaned. One unit located in the attic (Heating) and the other (AC) compressor on the outside. They were both found to be in good condition and free from any apparent problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

James H.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
he was on time and did a great job
Description of Work: check the furnace and ac. found the coils clogged on the outside unit and the condenser starting to rust. Cleaned and replaced the part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Keith B.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
It went fine. They were able to send out 1 tech within 30 days of purchase of the deal. My wife was at home at the time.
Description of Work: I bought a deal for $39 - air-conditioner or gas-furnace tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$39

MARTA S.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
I needed a new coil and to change my Freon in my air conditioner before it burnt out I was done in an hour and he even called ahead to give notice that he was on his way.
Description of Work: I needed a new coil and to change my Freon in my air conditioner before it burnt out I was done in an hour and he even called ahead to give notice that he was on his way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Roberta W.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
The man was nice but he came from far away. The tune-ups went well. Because of their distance from me, I wouldn't use them again, but that's the only reason.
Description of Work: I purchased a few Big Deals for an A/C Tune-Up, Furnace Tune-Up, Heat Pump Tune-Up or Diagnostic Check--Includes New Filter for my rental properties.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$39

CRYSTAL B.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
They were prompt and professional. They came out the same day that I called for service. Explained everything in detail where I could understand what the problem was and I was able to decide what repairs I wanted done that day.
Description of Work: Repaired a/c unit outside

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Antoine T.
08/2014
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Friendly and informative technician. Invited us to watch the repair process and answered questions during the procedure. The experience was positive and we signed a maintenance agreement with the company. I highly recommend R Wiley Heating and Air.
Description of Work: Routine maintenance and replaced capacitors on two HVAC units.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Kris M.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
Great ! He was very professional, prompt and kept me informed about arrival time. Did inspection and gave me detailed explanation including pictures of issues. Was honest in saying two items probably needed replacement but could wait until they actually malfunction. I will definitely use again!
Description of Work: AC tuneup on 2 units including changing filter . After inspection, recommended cleaning coils which were filthy, so also did that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

David F.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
On time arrival Clear explanation of analysis and repairs Good advice on continuing maintenance steps
Description of Work: A/C diagnostic and repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Barbara K.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
My tenants' A/C stopped working in 90 degree heat. Needless to say, they urgently wanted it repaired. As always, I called R Wiley and the owner, Robbie, rearranged his schedule to squeeze me in. He determined the problem quickly, had the needed part on his truck and fixed the problem within an hour. The tenants are very happy and so am I. II am so thankful that I found R Wiley. The owner is expert and very customer service oriented.
Description of Work: Replaced a fan in the A/C unit, checked coolant, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from R Wiley Heating & Air
Thank you for your review!! We appreciate your business!

Jack M.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
Everything on time with good explanations and recommendation for preventive maintenance. No cheap but good.
Description of Work: Serviced 4 A/C units

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from R Wiley Heating & Air
Thank you for taking the time to review our company.

Andrew B.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
Second time I have used R. Wiley and I could not be happier. There inspections have helped me avoid numerous headaches and confusion with my A/C system. Will continue to use them in the future.
Description of Work: A/C tuneup and inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Lavena J.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
It went very well due to the professionalism and competency. Made good recommendations and gave good tips on how to conserve energy and get the best performance out of the unit.
Description of Work: Checked AC systems for performance, changed filters where necessary and refilled gas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Jane H.
08/2014
3.0
heating & air conditioning/hvac
  + -1 more
I just wasn't 100% sure the parts he replaced were actually in need of repair. The unit started leaking again after he did the work. There were no issues with scheduling, though, and he was professional enough.
Description of Work: I purchased the Big Deal, $39 for an Air-Conditioner or Gas-Furnace Tune-Up.

Rating CategoryRating out of 5
quality
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$300

Response from R Wiley Heating & Air
According to our records, we have never received a call back on the service we performed. We stand by our work and would welcome the opportunity to address any issues you still may be having. Please give us a call @ 770-562-5555.

William M.
08/2014
4.0
heating & air conditioning/hvac
  + -1 more
They came out to check the filter and levels, but I had quite a bit more work to be done. I actually signed up for a service contract. Scheduling was the worst part. I had to track them down after a few months of not reaching out to me. That may have been partially on Angie's List, as my number apparently wasn't shared with the provider.
Description of Work: I purchased the Big Deal, $39 Air-Conditioner or Gas-Furnace Tune-Up.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Maxine T.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
It was a Big Deal purchase. It turned out fine. It was $39 but I think I purchased something for my air conditioner so I ended up paying a total of $78. There was nothing bad. The good thing was that he was prompt and he was professional. He seemed to be very knowledgeable about what he was talking about. I just haven't had time to get bids out for a second estimate. This was my first time using them.
Description of Work: He changed the filter in my air conditioning unit. He may have also changed the one in the heating unit but I think that he told me that I had some other issues that needed to be fixed and he gave me an estimate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78

Imani W.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
The problem was the AC coil and pan needed to be replaced. The owner came out on a Tuesday to diagnose the problem. My husband and I gathered several estimates for replacing the AC coil. This company had the best price and also offered a 10% percent because my husband is a veteran. We scheduled the work to be done on the following Friday, two days later, on June 27th. There has been no water leaking ever since and we did not have to contact the company to come out again for any additional problems. My husband and I were very please with the service and would use them again.
Description of Work: The provider completed a comprehensive diagnosis of the problems that were going on with our AC unit. Water was continuing to fill up in the overflow pan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

sean G.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
this guy is the best, period.
Description of Work: checked out AC, replaced filter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39.99

Contact information

371 Birchwood Dr, Temple, GA 30179

http://www.rwileyhvac.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
CN208387
Trade License Locale
Georgia
Trade License Authority
Georgia: General
Trade License Expiration
11/30/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Electrical,
Air Duct Cleaning,
Gas Logs,
Chimney Caps,
Natural Gas Lines,
Fireplaces,
Handyman Services,
Generator,
Chimney Repair

FAQ

R Wiley Heating & Air is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

R Wiley Heating & Air accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, R Wiley Heating & Air offers free project estimates.
Yes, R Wiley Heating & Air offers eco-friendly accreditations.
Yes, R Wiley Heating & Air offers a 10% senior discount.
Yes, R Wiley Heating & Air offers emergency services.
Yes, R Wiley Heating & Air offers warranties.
R Wiley Heating & Air offers the following services: Customizable routine & annual maintenance agreements. Heating & air conditioning service & maintenance. Free Estimates on new equipment
duct cleaning

Contact information

371 Birchwood Dr, Temple, GA 30179

http://www.rwileyhvac.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM