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TLC Heating & Cooling

3.0(
2
)

Heating and Air Conditioning, Water Heaters

About us

We are a family owned business specializing in service, installation, and maintenance for residential and new construction. We want to be your HVAC guy for life. So thats why TLC Heating & Cooling provides Honest,Top Quality work, at Reasonable prices. So give us a call @678-577-3463 for a quote today.

Business highlights

17 years of trusted experience

Services we offer

Service and repair all brands, installation, and maintenance for residential and new construction.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

15%

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.02 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Write a review
Showing 1-2 of 2 reviews
Robert M.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
Tim did an outstanding job installing our new HVAC system. He also did some work that was not in our contract and did not charge us extra for doing that. He completed the job on time. He was very prompt and professional. The best thing was his price, which was much lower than quotes I received from other companies. I have no problems recommending TLC for HVAC work.
Description of Work: Installed new 14 seer ac unit and high efficiency heater. Also installed three additional supply lines (registers) and two new return lines.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,900
Melanie B.
09/2014
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Tim was scheduled to come and repair a new heat pump that he installed. He tried to charge us for adding freon in the new compressor that came fully charged. | |He was a constant no show and repeatedly would not return phone calls. | |I would never recommend him for service or installation.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$600
Response from TLC Heating & Cooling
Ist of all the 2 Systems in [Members Name] Home where not originally installed by my company. [Members Name] called me because the original installer from another company would not call her back. 1st visit I went out for a service call had to charge upstairs unit with 4lbs. Freon because it was low on R-22 Freon. 2nd visit She called the main level unit wasn't working, The THV Valve Busted I replaced it under warranty & only charged for Freon $35 lb( trying to help her out). [Members Name] called again 3rd visit main level system not working again and reversing valve busted, I replaced entire outside Heatpump under warranty did not charge for Freon just labor $300. [Members Name] called again 4th visit out replaced Coil on upstairs system (again that I did not originally install)l I Did Not Charge for Coil just for Freon and Labor. 5th visit out [Members Name] had a power surge at her home the Original Installer of System installed the wrong AMP Fuse which caused the electrical system to short so I replaced Blower Motor, Circuit Board, & Transformer on Mainlevel 5 Ton Airhandler. 6th visit I went to [Members Name] home and I replaced the Heat Strips which shorted out on Main level, I did not charge. When her Coil on the 5 Ton main level unit went out I replaced it under warranty and the only thing i was going to charge her was for Freon. Just to remind you I did not Install these 2 Systems, I was trying to help them out, I have known [Members Name] Mom & Dad for many years and have installed systems and when they have problems with their HVAC I'm the guy they call I was just out there last week. I am a small business and customer service is important to me, this is any example of you just can not satisfy some people. I did alot of work on a systems that I did not install, that was still under warranty and I tried to help because you could not get in contact with the original company, and to get this kind of review is a slap in the face in my opinion.

    Contact information

    1655 Burgess Trail, Suwanee, GA 30024

    tlcheatingcooling.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:30 PM

    Licensing

    Insured
    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Heating and Air Conditioning,
    Water Heaters

    FAQ

    TLC Heating & Cooling is currently rated 3 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 5:00 PM

    Tuesday: 7:30 AM - 5:00 PM

    Wednesday: 7:30 AM - 5:00 PM

    Thursday: 7:30 AM - 5:00 PM

    Friday: 7:30 AM - 5:00 PM

    Saturday: 8:00 AM - 12:30 PM

    TLC Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, TLC Heating & Cooling offers free project estimates.
    No, TLC Heating & Cooling does not offer eco-friendly accreditations.
    Yes, TLC Heating & Cooling offers a 15% senior discount.
    No, TLC Heating & Cooling does not offer emergency services.
    Yes, TLC Heating & Cooling offers warranties.
    TLC Heating & Cooling offers the following services: Service and repair all brands, installation, and maintenance for residential and new construction.

    Contact information

    1655 Burgess Trail, Suwanee, GA 30024

    tlcheatingcooling.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:30 PM