RK & Co. Jewelers

For some reason, my review for RK & Co. Jewelers keeps getting deleted and I am not sure how they do that. However, I would like to share my experience with RK & Co. Jewelers with you all. I had my Rolex repair service at this location in late August 2022 It cost me about $1000 for a repair service. However when I got my Rolex back, I noticed there was some deep ranch-forced type of scratches on my Rolex straps. So, I return to the store and explained what I noticed on my watch after the repair service and the store owner said that I scratched my Rolex and accused me of trying to scam his store. Of course, the store owner refused to do a repair service on the scratched strap and asked me to leave the store and even leave a bad review. It was an absolute disgusting customer service! All of you Rolex owners, stay away from this store or you could be the next victim.

Very nice to work with

ABSOLUTELY AMAZING! I HAD ORIGINAL STONES REPLACED WITH BIRTHSTONES OF MY GRANDCHILDREN. THEY HELPED ME SELECT THE BEST STONES FOR MY RING AND PERFECT FIT FOR MY FINGER. THEY WERE VERY PROFESSIONAL, FRIENDLY AND WENT ABOVE AND BEYOND TO PROVIDE THE BEST SERVICE POSSIBLE. THEY ESTIMATED THAT MY RING WOUD BE READY THE FOLLOWING TUESDAY AND IT WAS! I INTEND TO RETURN TO HAVE THE SAME THING DONE WITH ANOTHER RING AND WILL HAVE MY DAUGHTERS' STONES PLACED.

RK and Carol are a pleasure to work with. I went in on a Tuesday when the jeweler repairman was there and got my rings and necklace back the next day. I found that that one can get the best service and the best buys from independent family-owned jewelers--especially those that buy, refurbish and sell estate jewelry.

We have been using Reza and Carol for the past year. We have taken various pieces of jewelry that were basically sitting in a jewelry box and Reza and Carol made great suggestions to update/repurpose the pieces into items we are wearing everyday. We started with a large rope chain. My wife wanted an ankle bracelet and upon their suggestion, also got a wrist bracelet. Beautiful workmanship converting the chain to the bracelets. We did this same thing on multiple occasions with other gold and jewelry pieces. Reza and Carol "get" the sentimental value of family heirloom pieces and are sensitive to honoring the memory of the piece while also making something you would wear today. It is amazing what a professional cleaning for $20 can do to an older gold pendant or medallion. Very reasonable, fair, upfront honest pricing and customer service. These people are just awesome and you will never go to the mall again to buy anything if you go to RK and Company.

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Reza and Carol are "diamonds in the rough" (no pun intended)! I had three rings sized and they were completed (and shined to look new) within a couple business days. Just beautiful work. I also had a Rolex Explorer that had a broken spring and needed maintenance, and a David Yurman that wasn't working properly and also needed service. I was given a quote and told it would be six weeks for the service. Turns out, the watches were completed earlier than expected as well as under the estimate. Again, both now look and perform like brand new. Reza and Carol are very warm and kind individuals. I can't imagine ever needing to look elsewhere for jewelry needs.

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I was very satisfied with this place. Reza is very nice, explains everything very well, and is attentive to detail. When I first went in, he took close up pictures of my watch in front of me (instead of in the back of store, out of my view) so that we had a record of what it looked like when I brought it in (so that there are no disagreements later, I guess?). He was patient with my questions and gave me good idea what what cost would be to repair. I think it took about 10 days for the repair and that was fine. He gave me a detailed written receipt of the work done. I would recommend him to others.

Fair, friendly and attentive. Explained the process thoroughly to me. Everything was done right in front of me. I would have been in and out in 10 minutes however enjoyed talking with both folks there so much that I stayed 30 minutes chatting. Great business with 5 star people.

I have owned a Rolex for over 30 years. During that time I have had my watches serviced many times in several cities. RK&Co. is the best I have ever used. From this point on I will only use RK&Co. EditDelete

I recently inherited several pieces of antique gold jewelry. Some were a mystery (gold? gold plate? synthetic stones)? Others were the real thing but needed to be repaired or updated. I needed a jeweler who could provide trustworthy advice about the value of each piece and suggestions about design. I didn't go to the Buckhead jewelers I've patronized over the years: I'm tired of paying exorbitant prices for value I can get elsewhere. (Don't you love online comparison shopping?) At the same time, I wasn't interested in a price-driven mass merchandiser. So I researched Angie's List and found RK & Co., whose reviews told me everything I wanted to know. (It's a good thing I didn't look at a map before my first trip to the store. We live in Midtown and RK & Co. is 30 to 45 minutes away in light traffic. One visit, though, convinced me it's worth the drive from just about anywhere in the Atlanta area.) Carol and Reza are so generous with their time and advice. I was in their store for about two hours the first time, and they impressed me with their knowledge and their practicality. They gave me down-to-earth advice about how to accomplish what I wanted with minimum expense and maximum impact, and they had great ideas about reworking several pieces to be worn and enjoyed right now. I left several rings, a diamond tie tack, two loose stones and a gold bracelet with them. The pieces were ready for pick-up in a surprisingly short time, and the finished results were way beyond my expectations. To say I was thrilled is an understatement. Reza and Carol at RK & Co. really understand fair dealing and true service. Now that I've found them, I won't go anywhere else for jewelry.

I had a great experience from the moment I walked in the door. This is a local, family owned business that focuses on customer satisfaction. They take the time to listen to your needs and explain in detail the services they recommend. There is no up-selling or pressure in any way. They recommend that the prongs on my wife's engagement ring be re-tipped. An exact estimate was given and they performed the work within an hour to save me the drive back to the shop. The cost was very reasonable and the quality of the work is fantastic. Highly recommend.

I purchased my wife's engagement set from Reza in 2010 and was very pleased with the diamond and the ring (she loved it as well). I recently returned and bought an awesome watch for myself. They have a very nice selection of preowned watches and they gave me a 2 year warranty on the watch. The service at RK & Co. Jewelers is impeccable and the products are of very high quality. I wouldn't think of going anywhere else for my jewelry needs.

I purchased my wedding ring from RK & Co. and they gave me a great price and really went the extra mile to ensure my happiness. They customized my ring to every last detail - it turned out flawless! I am positive that there is no place else that would have worked with me the way Carol & Reza did! Such great people with a great business ethic! If you need any jewelry repairs, estate jewelry, or brand new jewelry - I highly recommend these guys! They are amazing!!!

Extremely pleased with the results and professionalism of the owners. The is a family owned and operated business and they are a pleasure to do business with . I never felt I was being taken advantage of. I was very happy with the price paid. The repair was done quickly and well. I will definitely use them again. So happy to find them.

Having the responsibility to deal with my dad's estate, I decided to sell a number of diamonds, gold and silver items. I looked online for information about how to do that well, and got some good advice from Clark Howard. He said that one should evaluate and weight all the items before trying to sell them. I did this by purchasing a test kit off the internet as well as a small set of scales - total cost, $20. The other thing that Clark recommended was that one not deal with these "WE BUY GOLD" places. I already knew that from a previous experience. A BAD experience is when you show you item and they say, what were you hoping to get for this? Or when they give you a price, you hesitate, and all of a sudden they manifest at 20% more special. They would have been happy to rip me off if I had not pushed back. So I looked on Angie's List for a reputable jeweler in my are who buys precious metals, estate items, etc., and came across R&K Jewelers. I packed everything up and headed out. From the moment I walked in I was given abundant attention, information and respect. Surprising to me, selling these items became emotional at one point, and so I would add "compassionate" to the list. They took every effort to educate me about the process, showing me the live online price of gold and silver for that day, explaining how the quality of the gold affects the price, and how the testing works. I was already quite informed on my own, but rather than being threatened by that, they were appreciative and respectful of the work that I had done. We differed on one item, and so they retested the item several times to be sure. I'm a novice at this, and so I was very confident that they were right on that. I will not put down here what Reza gave me in terms of the percentage purchase price because it may have been more than he normally does because to the large volume I brought in. However, I will say that I learned from Clark Howard that one should be satisfied with getting 70% of the melt price. I was very satisfied. Same thing with the diamonds that were removed from the rings... Again, this was done with education and respect, checking with me every step along the way if I was ready to remove the diamond from the mount to examine it more carefully, "Are you sure you are ready to move ahead?" The diamonds were cleaned so that they would show as good as possible, examined with a jeweler's loop, then placed under a microscope. I was invited behind the counter to look at the stones myself. Reza then proceeded to educate me about how diamonds are priced. The stone were kept in my view at all times. In this case one of the diamonds was quite large. In fact, it was estimated before removal from the ring mount to be two karats; however, once removed, Reza was delighted to tell me that it was in fact 2.6 karats. Again - honesty. After evaluating the diamonds, he brought out the dealers pricing guide so that I could see for myself what he would be able to resell them for, and what he needed to purchase them for. Reza was delighted to work with me on the smaller diamonds, to turn them into pendants and earrings from my wife and daughters. I have received those items and they are quality. He was willing again to arrange a discounted price with me because of the broader business we were doing. Finally, I will speak about after sale care. I was called when the purchased items were ready. And then I called him when I received them. He was very concerned that they met my expectations. Amazingly, I got the number of pendants wrong - don't tell my family. I called Reza and he walked me through the receipt, and we agreed that I just got the number of items wrong. He found a similar diamond, discounted it, made me a good price and expedited shipping to keep me out of trouble! R&K jewelers will be my first choice for any future needs of this nature, and I would recommend them not only as a service provider - but as a future friend.

Got a quote for a setting and got a much higher price than the jeweler we used and who was much more knowledgeable.

I call it 'good juju'.... Just a very low-stress matter of fact business. I went there to get a couple of rings resized and will now go nowhere else for jewelry.

The entire experience was wonderful. Casual yet professional atmosphere. Felt welcomed the minute I entered their store. Very knowledgable and they did superior work. I had not had an appraisal done in many years... boy, has it changed! And, all for the better and, so thorough. A lot of detail written, measurements and pictures taken. It was a learning experience for me to! I look forward to returning to pick out that new ring with my husband! It's a relief to finally find a jeweler that is reliable, fair in price and most importantly, one you can thrust.

They were very courteous and professional. You can tell the owner takes great pride in providing exceptional customer service and knows that repeat customers is what drives business (Sad, but this is a rarity these days!) The price was very reasonable and Reza gave me a year warranty on the service, which is more than what I got at another dealer. I will definitely be back for any repairs or jewelry purchasing needs. I highly recommend.

The work on all three watches was completed in a timely manner and at a resaonable expense. I highly recommend RK & Co. for all your watch repair needs - I've used them for years and have never been disappointed. Reza and his team are great!

We had several excellent experiences with Reza at R K & Co. Jewelers -- long before we were Angie's List members. Back in November of 2010, we purchased a pair of earrings as my wedding gift to my wife for her to wear on our wedding day. We got a fantastic deal from Reza on the earrings. My wife also purchased my wedding ring from here. In addition, I purchased a ring for my wife for her birthday from here. All of the purchases were of the finest quality jewelry, all were rhodium treated by Reza's company, and all look excellent. More importantly, Reza made sure that we were happy with the purchases and gave us an excellent deal on each item. The best work, though, that Reza has done for us were the insurance appraisals for the jewelry we purchased. The appraisals were inexpensive, performed quickly, but also performed very professionally. In fact, our insurance broker thought the appraisals were of such a high quality that he asked us where we had the appraisal performed so that the broker could refer people to Reza! I cannot say enough good things about RK & Co. Jewelers. I will return here for all of my future jewelry purchases.

Today was my first visit to RK&Co. It won't be my last. I came in with several pieces of gold jewelry that I wanted to trade in for cash. The owner Reza Khalaj gave me his undivided attention from the moment I walked into the door until I left. He also gave me as much information as I could digest regarding how the gold is weighed, authenticated and valued. If I didn?t understand something, Reza made sure he explained it until I could understand it. It was important to him that I was completely satisfied with what he was doing. What a joy it is was to give my business to such ethical, sincere and skilled people. I?m so glad they are right around the corner from my house. I?ll be going back after the first of the year to have a custom-designed ring made. I will gladly be referring my friends and neighbors to Reza and his staff. We have a real ?gem? of a jewelry store in RK&Co.

I was cleaning out a lot of old stuff in my home and came across my 14k High School class ring. Having no desire to keep it, I decided to research where I could sell it locally and by the luck of Google, RK & Co. popped up along with another Alpharetta Jeweler. I checked out the other jeweler first and was given an offer ~70% of the amount they would get from a refiner ? it wasn?t bad considering, but I wanted to see if RK & Co. was any better before I sold. When I entered the store, I was greeted by Reza and could tell right away that he was straight up honest with full disclosure - you can?t ask for anything more. Reza has an Excel Spread sheet that clearly shows the going rate of gold broken out by Karats and weight along with a column showing what they will get from the refiner and the amount they will pay you. The amount I was paid is ~75% of the amount Reza will get from the refiner ? a better deal than the other jeweler I went to and a MUCH better deal than the ?We buy gold? crooks out there today. -- I am extremely pleased with my experience at RK & Co. and have no hesitation recommending them (whether to sell your scrap gold or buy new jewelry).