Atlanta Flooring Design Centers

Work was performed in 1 day. Looks great.

Purchased all the flooring here. Did not use their installation services.

Flawless and as painless as possible for a demo/install in the busiest part of our home. Julie patiently worked with us to find the perfect product. John, installation manager, make an design suggestion that created the look we wanted. He chose ceramic team that would meet my high expectations and work WITH me every step. We cannot praise Tony, our ceramic craftsman, highly enough. His diligence, attention to detail and cooperative personality make this as painless as possible. We have the look and quality we wanted at a fair price. Communication was always superb. Couldn't be happier.

They're amazing. They were on time, extremely knowledgeable, and their left hand knows what their right hand is doing, which says a lot to me in this world. I'll never use anybody else!

Excellent. The installation went smoothly and we are already getting so many compliments

Excellent job upfront and after installation. I was not home when the carpet was delivered and installed but my husband was. The carpet was the right color but wrong texture. My husband was not aware. I recognized the error as soon as I arrived home. Atlanta Flooring was extremely responsive in correcting the error. Very professional and courteous throughout the process. They went beyond the call of duty. They came back with the right carpet in less than a week. They installed the carpet at no additional costs. From the salesperson to the carpet installers to the manufacturer (who happened to be in the store when I was there) to the administrative support......everyone was wonderful! I would definitely go back this provider if I had additional flooring needs.

I called the company and got Julie Kerr! She absolutely went above and beyond to help me. She was friendly and the service was very timely and painless. She even followed up to see how it all went. Would definitely use this company again time and again. Hopefully not for chewed up carpet though! Haha

The service I received was outstanding! I was planning on just cleaning the carpet in the house we were buying, but decided a couple days before we were to move in that we just needed to replace it. They came out and measured immediately and went out of their way to get the carpet that I had chosen. Man, those installers worked hard and fast!

They knew we were "picky" from the moment we walked in and the subsequent 5 visits we made to the store before we finanlized the purchase and didn't blink an eye with all of my various questions of "What's in it?" I have so many allergies, coupled with design and style preferences, and they were able to satisfy on all points without breaking the bank. The installation crew was THE BEST! They had not only removed the old carpet and pad in short order, but cleaned the debris left behind on the sub flooring…staples, dirt, etc…to my allergen OCD standards! They even tried to remove the old creaks in the sub flooring until I explained to them it was an engineering issue of this old house. They matched the seams flawlesly in the design of the new textured carpet which totally transformed the room and how I had envisioned it. The whole installation experience was done in 2 hrs or less, transitioned beautifully with the stone floors in the Master bath…no longer stub toes…and the wood floors in hallway. This company was very professional from the first moment we walked into the store gallery to the moment the installation was complete. They called a few days later to see if there were any outstanding issues that needed resolving before asking for final payment. Will definitely use this company for future floor renovations!

They are a first rate company. Carol Furtado, a sales person with Atlanta Flooring is wonderful. She is very professional, friendly, and thorough. She knows her stuff and is great about following up on all the details. Their installers are friendly, professional and knowledgeable. Any problem at all is corrected quickly and efficiently. I highly recommend this company and intend to use them again.

The entire experience was excellent. My Sales person, Carol Furtado was professional and personal. She made us feel like we were her only customers and was dedicated to ensuring our satisfaction. I wanted a tile with variable sizes and we chose a 6in, 12 in and 18 in size so that it could be layed in the "hopscotch" pattern. It came out so beautiful that even the installers were impressed with themselves and took pictures of it so they could show their clients. The installers were contracted with Atlanta Flooring and were also on time, hard working and focused on the quality of their work. They checked and re-checked their work as they were installing the flooring to make sure there were no issues. We will definitely be going back to Atlanta flooring because they do kitchen re-models and that is next on our list of to do's. I would highly recommend them for any project you have in mind and they beat Lowes pricing on the flooring and installation!

Very professional. Adjustments were made on the cove base.

From the moment I walked in the showroom, everyone was incredibly professional and courteous. Julie was very knowledgable about their selection and listened closely to what I was looking for. She directed me to carpets that she felt would work best for my busy family and our tastes and sent me home with several samples. Julie then came to our house the next day to help measure the sizes we needed and to also make further suggestions for color and type of carpet. Our rugs were ready when promised and the professionalism of the staff continued to the warehouse staff who loaded the rugs in to my car. We will absolutely return to Atlanta Flooring Design Center for rugs in the future as our new house has hardwood floors and we will need more rugs. Having a custom rug cut and bound with a nice pad is such a better option than buying a stock rug from a store. Plus, we were able to purchase larger, better quality rugs than are available from most stores for a better price. Definitely a win-win!

They were prompt, courteous and on time. Well pleased with the work performed. I obtained three estimates . They gave the best price by far.

We were "victims" of a lousy new home buyer's inspector. We moved into a new house in Suwanee. Eight days later we had an upstairs AC drain board dump water through the wall rafters and all over an upstairs carpet covering several areas. Wish I had a way to attach pictures. One place was standing in water. The water remedial team set up blowers and dried up the problem. After we replaced wood under where carpet goes, I was fortunate enough to walk into their store and be greeted by a very professional yet personable Salesperson, Carol F. Her product knowledge was amazing. That enabled her to home in on some great options that still helped me save some money. I brought home samples. Carol came to my house on time/promptly to take measurements. She noted my special request to add some carpet to bare steps. She explained exactly how they would do the steps, and explained the scope of the whole job. The installers were on time, highly skilled, and worked efficiently. Never made one single mistake. They didn't leave one single tack for me or my grandchildren to step on. (Just as Carol promised, they did an amazing job.) The carpet tips Carol gave me were "spot on"….. no pun intended. The carpet is luxurious and thick but does not show tracks. PERFECTION!! If you are looking toward a carpet re-do, here is what I ran into BEFORE I went to Atlanta Flooring Design in Suwanee: 1st place: bragged that they were the cheapest, but had terrible carpet. (I thought, "How CHEAP do I look?") 2nd place: A well known company in the community came promptly to measure for the quote, made a couple of derogatory comments about my house, then I had to make two more trips to their showroom to light a fire under them to actually give the quote that ended up being twice as high as Atlanta Flooring Design. 3rd place: A NO-SHOW, after I'd changed all my plans around to accommodate being here to get this project in the works. I have other carpet areas that need to be addressed. I won't have to go several places only to be disappointed and waste a bunch of valuable time. I have only to call ATLANTA FLOORING DESIGN at 3665 Swiftwater Park Dr., Suwanee, GA.

Very personable staff, huge selection, competitive price

We went into the Atlanta Flooring Design Centers to look at samples and make an appointment to have someone come out and do an estimate for us. We knew which type of flooring we wanted, just weren't sure of the color. It was a Saturday and although there were only a few other people in the showroom, there was only one woman working there. She did greet us as soon as we entered and then brought us some samples to look at while she went to help other customers. After some time, she hadn't returned so we went to find her so we could make an appointment for an estimate. Rather than making the appointment then, which we wanted to do, she took our information down and said someone would call. Six days later the guy who does the measurements finally called and we arranged for him to come to our house. He was on time and we had no issues with him. He told us someone would be calling us shortly to give us an estimate. That was more than a month and a half ago and no one has called. First having to wait six days for someone to call just to set up an appointment and then no one ever calling us to give us an estimate after measurements were taken is crazy. Since it seems that Atlanta Flooring Design Centers does not want our business, we have decided to look elsewhere

For a company that calls itself *Atlanta* Flooring Design Center, this company could do with a few lessons in good Southern manners. 1. If you promise the client an estimate by a given date, you should at least get back in touch with them, even if you intend to decline the work. (The appraiser came to our house on June 8 and promised that the salesperson would be back in touch with us by June 13. Today is June 22 and we have not heard back from them at all. And we HAVE been available via phone and email.) 2. You don’t damage the client’s property, and if you do, you don’t blame it on the client. (The appraiser, Rodney, was determined to discover what was under our existing floor and carpet and took a screwdriver to our floor vents and the flange around the opening inside the vent. Now one of them is bent upwards at the corner and must be replaced. As he was banging it back in place, he said “That was like that before, wasn’t it? “ (Reality check here in the family assures me it was not.)) 3. You treat your female clients with the same respect as you treat your male clients. (I made the mistake of joking, ONE TIME, that I would have to check on something with my husband because “that’s his area…”, and thereafter any clarification I requested from the appraiser was answered with “Just write down what I’m saying and your husband will explain it to you.” (!!!)) Fortunately, there are many excellent flooring companies in Atlanta so we needn’t deal with such rudeness.

We were going to use him, but something else came up and we couldn't get the floors done. He was very knowledgeable, professional, and a very likeable person.

The sales rep came to our house to give us a quote on new tile flooring. He took all of the measurements and never provided us with a quote, even after I contacted him at a later date. He was also not aware of what kind of design we wanted on our floors - pinwheel tiles.

The selection process was excellent - the showroom had extensive choices, and the staff was 100% focused on listening, solving our problems, and meeting our needs. They worked with me on the price. They use their own employees for installation. They were easy to contact by phone, e-mail, even cell phone after hours. My experience with AFDC was completely opposite of that with another large flooring showroom in Suwanee (up the "Hill"). The Hill company was practically useless in understanding what I wanted and steering me in appropriate directions, not very knowledgable about the product (they are an official Mohawk vendor, but didn't really know the product), they didn't have any examples of carpet pad (except some dusty things they kept pulling out of the back), they use sub-contractors for the installation, and their price quote was way higher ($2,100 to carpet one room - they should be embarrassed about that quote). The Hill company was the exact opposite in every way from Atlanta Flooring & Design, who I highly recommend. We are very happy with everything, the product, the process, and the price.

Kevin Banker at the Suwanee, Ga location was our rep for the carpet install. Kevin is very informed about his product and has a very easy rapport. He responds promptly and even answered the phone while at the beach on vacation! We also replaced carpet with Kevin in January 2010 which was two rooms and a stairwell. Kevin put me in touch with the necessary persons to perform our other projects. Michael Wilkins of the same location did an excellent job on our carpet cleaning. We also had our hardwood floor refinished. While their contractor was a bit messy getting stain on our baseboards, the floors look great and we have received many compliments on them. They look brand new. Mitch Moran of their quality control department sent someone out immediately at our convenience to deal with the mess on the baseboards. All of the Atlanta Flooring and Design employees we worked with were very kind and respectful in answering my many questions.

Fantastic service! Prompt responses, professional attitude, flawless execution, and more than reasonable pricing!!!! They spent an hour making sure they understood what we required and providing us with alternatives in case a snag was hit once work began. The estimate was clear and detailed. The actual work went off without a hitch and took about half the time estimated. And when they left, there wasn't a speck of dust anywhere!

We were so impressed with Jim and his estimate. We had three different estimates done and he came in well below the rest. Jim really cares about his customers and their home. We rescue English Bull dogs and we were looking for something that would withstand the dog s nails and be stain resistant. Jim helped us find the perfect product for our needs.

The crew that came were very hard workers and was very attentive to what was going on. They did a real good job laying the material and a great job cleaning up. I was in construction for eighteen years and I know about stuff like this and I know that they did a excellent job. I watched as they worked and they did everything as good as it should have been. I am very pleased with how it turned out, I wouldn't change a thing.