THANK YOU FOR CONTACTING REIGN DOWN CLEANING & PAINTING. WE SPECIALIZE IN PROVIDING QUALITY WORK AND TAKE PRIDE IN DOING THE JOB RIGHT THE FIRST TIME. ALL COST IS DETERMINED BY THE JOB. NO TRAVEL CHARGES. NO SERVICE CHARGES. EXTRA CHARGE FOR AFTER HOURS SERVICE. MAY CONTACT THROUGH EMAIL. WE ACCEPT CASH, CHECK, AND CREDIT CARD PAYMENT. FOR MORE INFORMATION ABOUT REIGN DOWN LOG ON TO WWW.REIGNDOWNPAINTING.COM. THANK YOU FOR THE OPPORTUNITY TO SERVE YOU!!! 10% DISCOUNTS TO ANGIE'S LIST MEMBERS.
Description of Work: DrywallRepair/Plastering/Wallpaper Removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Rose B.
07/2014
2.0
interior painters
+ -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$199
John H.
07/2014
5.0
interior painters
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Paul C.
07/2014
5.0
drywall, interior painters
+ 0 more
unknown
Description of Work: Patched 3 holes, 2 trips to complete. Did a great job, price was fair, would definitely use again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$125
Jennifer G.
05/2011
1.0
house cleaning
+ -1 more
Did not bother to show up for scheduled service. When I called to complain, he would not give me a reason he just offered to reschedule or refund money. I opted for the refund, but we'll see if that actually happens.
Description of Work: Did not bother to show up for scheduled service. When I called to complain, he would not give me a reason he just offered to reschedule or refund money. I opted for the refund, but we'll see if that actually happens.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$75
Bonnie D.
04/2011
1.0
house painters, interior painters
+ 0 more
See above "services performed". Did not go well. He did not show up or call.
Description of Work: I set an appointment with Reign Down Cleaning & Painting Service for 25 Apr 11 (Monday) at 500pm to obtain an estimate for painting my father's house in Jonesboro, GA. The owner called at 500pm on 25 Apr to say he was running late and would be there about 600pm. I told him I had another commitment and couldn't stay that day and asked if he could reschedule for another day in the same week. He said yes, tomorrow (Tuesday). I asked that he call me before 330pm if he was unable to make the appointment so I would know before I left work not to meet him. I was at my father's house at 415pm. He never called and didn't show up. I called and left a message about 515pm and never heard back. I live in Fayetteville and both days drove to meet him for an estimate. I was encouraged even after the first day because he at least called to say he was running late, although he called at the time he was to be there. Not professional at all. I was real encouraged because he had a good rating on Angie's List. Bonnie Dukes,770-722-9756 (cell); 404-460-5089 (home).
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Debbie C.
04/2011
4.0
house cleaning
+ -1 more
However, the first appointment was a complete disaster and that's because Carlos sent an undertrained staffer to do the job. I won't go into the details, but the whole experience was depressing and I ended up following behind this staffer and cleaning the area he thought he had cleaned. After complaining to Carlos through email he apologized and offered to both supply a discounted refund and come to my home and do the job over again. Two days later my house received the care I had been expecting, and all the bathrooms and bedrooms were clean and ready for company. I will be looking for a permanent housecleaner, but I've decided I want to hire a single person who I can expect to see every couple weeks. I am not comfortable with using an agency who sends out whomever is available. No consistency that way. However, Carlos did perform a very good service and he is striving to build a top-notch company. He was disappointed when he learned about the poor service his staffer had provided. So I give him all the credit for making things right.
Description of Work: The owner, Carlos Jones, and one of his assistants came to my home and did a good job dusting, vacuuming, and cleaning. The house is large, with 5 baths and four bedrooms, and it has been through weeks of remodeling and all the mess that results from those efforts. Again, Carlos and his assistant did a good job.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$75
Tracy G.
04/2011
5.0
interior painters
+ -1 more
Carlos and his crew were professional from the time he did the estimate until he left. I would recomend them to anyone considering a large scary job like this. Their reasonable pricing made this possible for us and we love the results.
Description of Work: Reign Down cleaned and painted 1200 square feet of 15 ft high residential loft ceiling for us last weekend. Friday they preped the loft,, Saturday they painted and we were back in by Sunday am. They did approximately 3 coats of paint on the waffle ceiling turning it from black to white. They did a great job and the attention to detail especially on the joists, exposed conduit and other "lofty things" on the ceiling made all the difference. They cleaned up as well as can be expected with a spray job like that and were extremely easy to deal with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
barbara C.
04/2011
1.0
house cleaning
+ -1 more
I had a tough time getting ahold of them to schedule an appointment which was a bad start. Angie's List got ahold of them and we got the appointment set for today at 9:30. They failed to show up. I later saw in an email that they sent at 7:30 this morning they couldn't make it and would have to reschedule. They did offer an extra hour of cleaning, but I have company coming tomorrow and was counting on them coming out. You'd think that they would call or email the day before reminding customers they will be coming or not for the service. Even to have called this morning would be better customer service, because I wouldn't have sat around and waited.
Description of Work: I purchased the housecleaning Big Deal for 4 hours of housecleaning.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Miguel P.
04/2011
4.0
house painters, interior painters
+ 0 more
They gave me good quote, which stated everything, and they did the job as I expected and I was satisfied. The workers were good. Maybe they could have gone a little faster but I paid them by the job and that is their look out.
Description of Work: REIGN DOWN CLEANING & PAINTING SERVICES did painting for me both interior and exterior.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$2,500
Joseph W.
03/2011
5.0
house cleaning
+ -1 more
Carlos was very accomodating, adjusting his schedule to honor our previous date and time commitment. He arrived exactly on time, and brought all of his own equipment. They proceeded to make quick work of the house, and for a very reasonable price. Carlos was very professional throughout.
Description of Work: Carlos and his associate did a terminal clean on a home that we were renting and moved out of.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Joanne W.
03/2011
5.0
interior painters
+ -1 more
The quality, price and their professionalism is what made us go with them.
Description of Work: We bought a certificate from Regin Down Painting but we haven't use it yet. They gave us a quote last weekend for interior painting.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Kim S.
03/2011
4.0
house cleaning
+ -1 more
The woman brought her approx. 13 year old daughter to help clean. The daughter went to the two bathrooms and master bedroom for the 2.5 hours. The mother did the living, dining, and kitchen. As they went I felt they were a bit slow, but tried to stay out of the way so they could clean. They did go over the 4 man hours alloted by 30 minutes, after arriving 10-15 minutes late. I tipped them both upon completion. I went to take a shower the next morning and found my extended arm shower head had been bent and kinked, unquestionably by the child. Water sprayed the wall. I showered in the guest bath, and replaced my mail order arm with an inferior one that did not match the finish of the room. I will have to order yet another to get the proper unit and finish. I might have let this go, if the girl had confessed to causing the damage, but not now. I want the money for the temporary head AND the money I tipped them. The lady must be responsible for her child's actions.
Description of Work: Simple housecleaning. I told the woman I wanted dusting, vacuuming, baseboards, 2 baths, kitchen and only one of the three bedrooms, including making the bed.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$115
Response from Reign Down Cleaning & Painting Services
As the owner of Reign Down Cleaning & Painting, I contacted the Member. I apologize for the incident that happened at his home. We offered to replace the original shower head that was damaged ( approx cost $54) and he agreed. We understand that mistakes happen on jobs and if we mess something up we own up to our responsibility to fix it.
Ming L.
02/2011
5.0
house cleaning, interior painters
+ 0 more
It was well done considering the amount of money I paid. Some heavy dusts had been removed and the house was ready for renovation.
Description of Work: The cleaning of the house was for after moving out cleaning.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
VAN M.
02/2011
5.0
house cleaning
+ -1 more
He arrived on time and started to work immediately. I left the house to give him freedom to work at his own pace. When I returned he was hard at work. I was very pleased with the job done and will certainly use the service in the future.
Description of Work: The owner of the company cleaned my house for over four hours and left it clean, fresh smelling and sparkling. He cleaned bathrooms and kitchen top to bottom and vaccumed and dusted the rest of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Kathleen S.
02/2011
5.0
house cleaning
+ -1 more
I purchased an Angie's list deal from Reign Down to do 4 hours of cleaning. I have four dogs so we always have lots of dog hair to clean. Our house was built in the 60s so it tends to get pretty dusty as well. Reign Down called ahead and showed up on time. They did a great job cleaning the house. I was so pleased that I asked them to come back again in February. I have used other companies in the past. Reign Down's regular pricing was much more reasonable than the other companies. We just got one of our dogs from the pound a few months ago. She's still pretty skittish around new people. Carlos took the time after they were done cleaning to spend a few minutes giving treats and throwing the ball with the dogs so they would feel more comfortable. I really appreciated that. Gotta love a dog lover!
Description of Work: House cleaning including dusting, vacuuming, mopping of the entire house, deep cleaning in the bathrooms and kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Kathleen S.
02/2011
5.0
interior painters, plastering
+ 0 more
I originally hired Reign Down to do cleaning based on an Angie's List deal. They did such a good job with the cleaning, that I asked them to come back to do some painting as well. They painted ceilings in my laundry room, bathroom, and hallway. The hallway included an attic access panel. They also did some caulking where old caulk had separated between the ceiling and the crown molding. They searched through about 30 cans of old paint left by the previous home owners to find the matching wall paint to do touch-ups in two of the rooms where they worked. They even took the time to touch up the wall by my new, smaller thermostat and doorbell that showed an old wall color. That had been bugging me for a long time so I really appreciated the extra effort!
I have only one do. Do hire Reign Down Painting and Cleaning!
Description of Work: We hired Reign Down Painting and Cleaning Service to paint kitchen and re-plaster and repair kitchen ceiling. The work by Carlos Jones and his company was exemplary. He came out to inspect the work and offered us a very reasonable $800 estimate. But as the work began, we were so pleased with his work that we added the painting of several more rooms including two special fresca accent walls. Carlos was courteous,and very amenable to all changes and additional assignments. He worked until we were thoroughly pleased with the entire job. I would highly recommend Reign Down for any job. We will probably contract with him for some exterior painting during the summer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
Frances S.
01/2011
5.0
house cleaning
+ -1 more
Overall the response, service and puncuality were great. The thing I would ask for differently is that two people be assigned. In no way did the person suggest that it was too much, I personally felt it was a bit much for one person being that I have a 2-story home. She was great and completed the task wonderfully.
Description of Work: I received execellent, professional service from the staff person that was assigned. She was very thorough and concentrated on the areas most important to me which were the Kitchen and Bathrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Nadine H.
12/2010
5.0
interior painters, wallpaper removal
+ 0 more
The overall experience went very well. Carlos was punctual for the estimate visit as well as the initial day of the job. He was courteous, knowledgeable about the job I wanted done, and displayed a great level of professionalism. Also the job was well priced. I am pleased with the outcome and will use this company again.
Description of Work: Wallpaper was removed from the kitchen. Kitchen walls, ceiling and and trim was repainted. Family room walls and trim was painted.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$517
Andrea M.
11/2010
5.0
interior painters
+ -1 more
They did a very, very good job. I spent $500 for that job. The customer service was really good. They were painting above hard wood floors that I had refinished a couple of days prior, they were extremely careful while working on these floors. They did exactly what I asked them to do. They cleaned up and did their job nice. It all worked out wonderfully. I would definitely re-hire them to do more painting. It is the first time I have hired anyone to paint because I usually do it myself. They were a little late once because they ran into a delay at the paint store. They were absolutely professional.
Description of Work: Reign Down Cleaning & Painting Services came out on the 8th of October this year and painted some ceilings for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
KATHERINE B.
08/2010
5.0
carpet cleaners, house cleaning
+ 0 more
Great Experience. I will use Reign Down Painting again.
Description of Work: I own a piece of rental property that was "trashed" by the tenant. The carpet, stove, refrigerator and floors were filthy! I mean filthy. I called Carlos. He provided a prompt detailed estimate and arrived on time to do the work. It took him two days to do the job, but the house was immaculate! The carpet was clean – he even removed the ground in stains. The stove, refrigerator, floors, bathroom and shades - all clean and sparkling. I would highly recommend Reign Down Painting & Cleaning!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
James L.
10/2009
5.0
interior painters
+ -1 more
A wonderful experience. Carolos is the epitome of a polite and courteous businessman. He came out to examine the areas for the job and gave me a very fair estimate. Also a plus was that he takes credit cards. He confirmed the date for the job, and was on-time. I will tell you the quality is out of this world. His attention to detail is unparalleled. Our home looks new as a result. Simply great people....other providers i called were gruff, not well spoken..not the sort of folks one wants in their homes for an extended period of time. Carlos and Cecil where also friendly, kind, and courteous to my family where they began to feel like part of the family. Reign Down is the best in the Atlanta area hands down. I would use this company again in a heartbeat.
Description of Work: Interior painting of living room, kitchen and entry way.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stacey H.
10/2008
5.0
house painters, interior painters
+ 0 more
I recently closed on the purchase of a new home. The home is gorgeous except for one thing: the master bedroom was an awful shade of blue that was difficult to match up with anything. I was referred to Reign Down Painting by a real estate agent, and boy was I impressed. The painter required I purchase the paint, and he handled the rest. My home has sloped vaulted ceilings (20'+), making it a challenge for a "do it yourself job." Upon completion, the master suite was beautiful. There was absolutely no sign the faded blue color ever existed. In addition, there was not a drip of paint anywhere, the painters finished on time, and they cleaned up all trash and returned the furniture the way they originally found it. From there, I asked the painters to return to paint the remaining rooms and common areas in the home. They returned two weeks later, and the work is flawless. My home looks very new on the interior. I could not be more pleased just in time for the holidays!
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*Contact business to see additional licenses.
Service Categories
Interior Painting,
Drywall,
Wallpaper Removal,
House Cleaning,
Exterior Painting,
Plaster,
Handyman Services,
Pressure Washing,
Carpet Cleaning,
Basement Remodeling,
Lead Testing & Removal,
Cabinet Refacing and Refinishing
FAQ
Reign Down Cleaning & Painting Services is currently rated 4.3 overall out of 5.
Sunday: Closed
Monday: 9:30 AM - 5:30 PM
Tuesday: 9:30 AM - 5:30 PM
Wednesday: 9:30 AM - 5:30 PM
Thursday: 9:30 AM - 5:30 PM
Friday: 9:30 AM - 5:30 PM
Saturday: Closed
Reign Down Cleaning & Painting Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa