THANK YOU FOR CONTACTING REIGN DOWN CLEANING & PAINTING. WE SPECIALIZE IN PROVIDING QUALITY WORK AND TAKE PRIDE IN DOING THE JOB RIGHT THE FIRST TIME. ALL COST IS DETERMINED BY THE JOB. NO TRAVEL CHARGES. NO SERVICE CHARGES. EXTRA CHARGE FOR AFTER HOURS SERVICE. MAY CONTACT THROUGH EMAIL. WE ACCEPT CASH, CHECK, AND CREDIT CARD PAYMENT. FOR MORE INFORMATION ABOUT REIGN DOWN LOG ON TO WWW.REIGNDOWNPAINTING.COM. THANK YOU FOR THE OPPORTUNITY TO SERVE YOU!!! 10% DISCOUNTS TO ANGIE'S LIST MEMBERS.
Description of Work: I have called each week since purchasing the coupon and had to leave a message. I have not received a return phone call.
Rating Category
Rating out of 5
SHERRIE B.
02/2013
1.0
handyman service
+ -1 more
-
Description of Work: No service was performed. I left may phone messages and an email and got no response.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
$218
Jane T.
11/2012
1.0
house cleaning, interior painters
+ 0 more
He never showed up.
Description of Work: We scheduled this service four times. Each time he was a no show. When contacted by phone to inquire he said he had forgotten to write it down. We got our money back.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$75
Garfield P.
10/2012
5.0
drywall
+ -1 more
unknown
Description of Work: Company went the extra mile to get the job done! Great work and responsiveness!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$110
Madeline S.
08/2012
5.0
interior painters, wallpaper removal
+ 0 more
very professional
Description of Work: wall paper removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
BARB R.
06/2012
5.0
interior painters, wallpaper removal
+ 0 more
as above
Description of Work: Bought a "big deal" coupon from Angie's List as I had a living room that was looking a bit dated; had sponge-painted walls and a wall-paper border that needed removal. The wallpaper border turned out to be ornery and had to be meticulously scraped off, inches at a time - and he did a perfect job. He then painted the living room a solid, new color. He did a beautiful job, was pleasant to work with, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Antoinette N.
05/2012
1.0
interior painters
+ -1 more
at
Description of Work: We bought two coupons, and as an add-on we asked them to paint the ceiling in the upstairs hall bathroom (in addition to the kitchen and our bedroom). I later discovered my three favorite rings were stolen from that bathroom. Here's what happened: Two days after the subcontractor - Ramon - started the work, I couldn’t find one of the rings; it wasn't in the ring caddy in the bathroom, so I just thought maybe it had fallen under the dresser in our bedroom or something because our bedroom was in such disarray. I never did find that ring. Then, in late March, I looked for one of the other rings and couldn’t find it. When I was ready to wear the 3rd ring two weeks ago and it wasn't in the ring caddy where I keep my rings, it finally registered. I didn’t/couldn’t have lost my 3 favorite rings - it’s just not possible; I'm very careful with my jewelry. Ramon - the subcontractor - is the only person other than me and my husband to go into that bathroom since last summer. He stole my rings.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0
$370
Response from Reign Down Cleaning & Painting Services
It saddens me that on Angie's List a client can post anything they want without any proper verification.I understand this.site is geared to protect the interest of the customer, but what about the contractor. We work hard to try and please every customer on this site, but when particular clients feel like they didn't get what they want there allowed to post whatever they want even false allegations that have never Been brought to my attention. If my so called worker apparently stole something why wasn't this brought to my attention.tion at the time she assumed something happened. this client is totally lying and she is upset because. her pireviously complaint resolution didn't turn. out in HeR favor. I am following up with a lawsuit for defamation of character. this Is ridiculous that I have to go through this with this client.
James Michael T.
04/2012
3.0
interior painters
+ -1 more
unknown
Description of Work: He had prepared my walls for wallpapering. Their job was okay, but it wasn’t really that good. The day before the company that was to do my wallpapering was to come out, I checked the work that he had done. Basically all he had done was plugged up the defects in the walls, but he really didn’t do a good job of finishing them off, so I had to do a lot of sanding and cleaning up afterwards in order to prepare for the wallpaper.
Rating Category
Rating out of 5
Yes, I recommend this pro
Candace R.
04/2012
4.0
interior painters
+ -1 more
Overall, the experience was fine.
Description of Work: They painted my walls, without painting the trim. I didn’t know that they did not paint the trim when I signed up with them.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Tim W.
03/2012
5.0
drywall, interior painters
+ 0 more
He did a great job.
Description of Work: Carlos repaired a ceiling in my basement that had water damage - drywall repair and painting. He did a fantastic job. He even came back an extra time on his own to fill in a few small areas that were barely noticeable. Great job Carlos!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
theresa N.
02/2012
1.0
drywall, interior painters
+ 0 more
The work was not started.
Description of Work: I purchase this service but would like a refund. Received an email fron Jose of Reign down Painting saying that the next available date is March 9th........That is five weeks out! I need this work completed within two weeks at tha lastest. Thanks
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$109
Anne M.
07/2011
5.0
house cleaning
+ -1 more
Great!
Description of Work: It took me quite a while to get in touch with this company.....3weeks, I think, and an email to Angie's List. Once they returned my calls and emails, things quickly improved. Carlos and his receptionist both called me and explained that they had been overwhelmed with so many takers of their BIG DEAL. They scheduled me right away and Debra and her helper arrived early and did an excellent job, I could not have been more pleased. I considered what they did above and beyond but they assured me this was their normal procedure. It was well worth the wait. I have a 2 bedroom, 2 and a half bath townhome wth hardwoods down and carpet and tile up. They even dusted the louvers and the window ledges. It was spotless when they left .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Sharon B.
05/2011
5.0
house cleaning
+ -1 more
It went fine.
Description of Work: Arrived on time, did a nice job cleaning. Professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
CORDELL C.
03/2011
5.0
interior painters
+ -1 more
unknown
Description of Work: I was pleased with the quality of tge work. Also, they were very punctual on the day of painting and were able to complete the job in one day, which was great and very convenient given my schedule.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gretchen B.
02/2011
1.0
house cleaning
+ -1 more
Disappointed.
Description of Work: I feel hoaxed. This was a service I purchased as one of Angie's List's big deals - which I won't ever utilize again. The owner answered the phone and was polite, but is not scheduling anything until March. As I stated to him this is housecleaning, not a trip, so I would need a housecleaning prior to March. He simply stated this was first come first serve and offered no solution other than for me to contact Angie's List. I don't know how Angie's List picks clients to give these deals but if you can't get it in a reasonable amount to time, its not a deal. It's a boost to his business that he clearly can't handle. I will be contacting Angie's List to get my money back and won't ever give this client my business.
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$75
Response from Reign Down Cleaning & Painting Services
As the owner of my business I am truly sorry this client mis interpreted the Coupon details. As it was stated in the fine print that scheduling was first come fist serve basis. As I informed the client that February was already booked and that we where able to schedule for March. It's unfortunate that the member was disappointed, we always strive for excellence in everything we do!
MIKE & MARY H.
04/2010
5.0
interior painters
+ -1 more
They did an excellent job.
Description of Work: They did interior painting of trim/walls/doors/and mantle.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Interior Painting,
Drywall,
Wallpaper Removal,
House Cleaning,
Exterior Painting,
Plaster,
Handyman Services,
Pressure Washing,
Carpet Cleaning,
Basement Remodeling,
Lead Testing & Removal,
Cabinet Refacing and Refinishing
FAQ
Reign Down Cleaning & Painting Services is currently rated 4.3 overall out of 5.
Sunday: Closed
Monday: 9:30 AM - 5:30 PM
Tuesday: 9:30 AM - 5:30 PM
Wednesday: 9:30 AM - 5:30 PM
Thursday: 9:30 AM - 5:30 PM
Friday: 9:30 AM - 5:30 PM
Saturday: Closed
Reign Down Cleaning & Painting Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa