House Cleaning, Floor Cleaning and Waxing, Carpet Cleaning
About us
i am the owner and operator with one employee
Business highlights
29 years of trusted experience
Emergency Services Offered
Services we offer
Housecleaning: from vacuuming to hardwood floors, baseboards to blinds, top, bottom, over and under furniture, clean light fixtures dust furniture and ceiling fans and some pick ups, bathrooms and kitchens detailled.
We always look forward to having Gwen and team arrive to clean our home. I often work long, late hours and, even when I can't remember which week they are due, I know they have been there as soon as I walk in the door and take in the fresh smell. I love the relief and satisfaction I see in my bride's pretty face when, after generously and lovingly playing host, she remembers that Gwen is coming! Gwen is very pleasant to work with, and has always been dependable, flexible, and responsive. Of course she also does a great job cleaning, willing even to adapt her duties to what we might need that particular week ... All while never raising the price from we started a couple of years ago. I highly recommend Gwen's Cleaning, she will do a great job for you too!
Description of Work: Gwen has thoroughly cleaned our home every 2 weeks for the past couple of years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Nikita G.
11/2013
3.0
house cleaning
+ -1 more
Gwen is very nice, so it pains me to write a bad review. But her crew leaves much to be desired. They used and took some of MY floor cleaning supplies. Was not happy about that. Also, the smell in the house afterwards was not pleasant. My main gripe is that they didn't use only their own supplies, took some of mine with them, and still charged me a good deal for the cleaning. I have not used them again since.
Description of Work: Deep home cleaning
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
$280
Doris M.
01/2013
5.0
house cleaning
+ -1 more
She did an excellent job. She came in and moved everything before cleaning, and she cleaned everything. She left my house smelling really good. I will use her again in the future.
Description of Work: Gwen's Cleaning did a thorough cleaning for me at my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Anissa C.
11/2012
5.0
house cleaning
+ -1 more
They were very professional and pleasant to deal with. I was happy that they were so thorough but finished in a timely manner. Gwen even changed a light bulb for me that had burned out in my bathroom. Left the house smelling very fresh as well.. wiped off my ceiling fans and even cleaned a 2nd story window that nobody can reach. They even got the top of my refigerator which I was happy to see as well as wiped off the vents. I will definitely use them again.
Description of Work: Had a deep housecleaning service. They wiped everything down including baseboards as well as dusted everything thoroughly. I was very pleased with their service. My biggest item of concern was the dust. My house isn't 'dirty', but it does get dusty. I was happy that they took books off the bookshelves to dust every surface, crack & crevice.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Susan C.
08/2012
5.0
house cleaning
+ -1 more
I found her on Angie's List. I would mark everything an A and I will use them again.
Description of Work: We use Gwen's Cleaning for housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Carole K.
06/2012
3.0
house cleaning
+ -1 more
Gwen did such a good job cleaning on her first visit, we were willing to overlook the fact that she or her employee dislodged an alarm wire while cleaning, causing our alarm system to short out and requiring professional repairs by a technician.But on her second visit, they (1) damaged a screen door, and knocked it out of its track; (2) tracked dirt on the white carpet in the master bedroom (after failing to remove their shoes); (3) failed to clean the kitchen counter near the sink; (4) used orange-based cleaning products in my bedroom / bathroom after being asked not to; and (5) failed to respond to my phone calls until 6 days later, stating that her cell phone had been run over by a car and that she had not had time to replace it.When she finally did call, I said I wanted to discuss my concerns with her before her next visit. She cut me off saying, she didn't think her service was right for us as it's an "in and out" service and cannot provide "personal attention." I agreed. I am disappointed because I like her personally and found her to be a hard worker. She had no problems with the bedroom carpet or orange cleaner concerns on her first visit, and had gotten good ratings from other Angie's List members. But there was too much damage and neglect on the 2nd visit to ignore. I am grateful she did not make ending this relationship difficult, which is why I did not give her a lower rating for professionalism.We will not use her again.
Description of Work: House cleaning. We had no special requests except to remove shoes before cleaning in our white-carpeted bedroom, and to use no orange-based cleaning products in our house because I'm allergic to them.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$90
Kellie N.
06/2012
3.0
house cleaning
+ -1 more
Again, just called and left a mesage
Description of Work: I was looking for a house cleaner to clean my place, and this place got good reviews. I called and left a message and didn't receive a call back. That is all of the contact I had with them. They could be amazing. Don't use this review as your guide, because you never know what could have happened.
Rating Category
Rating out of 5
responsiveness
3.0
Bridget H.
06/2012
5.0
house cleaning
+ -1 more
I found this company on Angie's List. When I called, Gwen was able to schedule a visit within a week to clean my ranch house. Without seeing the house, she quoted me an estimate of $150-180 for 3-4 hours. She called the day before to confirm and then again when she was on the way. Gwen and Mary arrived and immediately started to work. Gwen said that it would definitely take 4 hours. We have a lot of pictures and stuff, but they dusted and cleaned it all. The house hadn't been deep cleaned in a while, so there was a lot to do. They were quick and thorough, and they were incredibly hard workers. I was very happy with the work they did.The job ended up taking about 5 hours, even working as hard as they were. Gwen said she would honor the $180 estimate, but I wrote a check for $225 because they definitely deserved more. They were very nice people and I would call these folks again in a heartbeat. I would highly recommend Gwen's Cleaning!
Description of Work: Deep cleaning 3 bedrooms, 2 1/2 baths, dining room, large living room, large kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$225
Carole K.
06/2012
5.0
house cleaning
+ -1 more
Gwen and her associate did a terrific job! It was our first time using her service, so it was expensive, but we were very pleased by their thoroughness, professionalism and, most of all, their attention to detail. They got behind and under furniture to search for and remove spiderwebs, cleaned our kitchen windows and left our house sparkling. Gwen did not show up until more than an hour after we expected her, but she apologized profusely, citing unusual circumstances. We will use this service again.
Description of Work: House cleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$180
Ashley J.
05/2012
5.0
house cleaning
+ -1 more
I first used Gwen for a full house cleaning. Top to bottom ---everything! I was so impressed, I asked her to come back on a regular basis for maintenance. Fabulous work ethic and very personable.
Description of Work: Gwen and her crew are terrific. I have them clean once every two weeks to keep my townhouse sparkling. It's great to walk into a wonderful, smelling spotless home after a long work day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
David M.
05/2012
5.0
house cleaning
+ -1 more
Gwen and her crew did an amazing job. I got them to clean our house for my wife as a Mother's Day gift and I am sure we will be using them again. My wife was amazed at how thorough they were and now she is hooked!
Description of Work: Total house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
kristie T.
02/2012
5.0
house cleaning
+ -1 more
They were fantastic! I scheduled the appointment the day before. Gwen and her crew showed up a few minutes early. They were incredibly polite. They worked like machines for over 2 hours scrubbing every inch of my condo. I had a closet built after I moved in and everything was kind of dusty from the construction. They brought their own supplies and equipment. Gwen had a real eye for detail and I was very happy with the results.
Description of Work: I hired Gwen, Brenda and Mary to clean my 2 BR condo after
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Lauri E.
02/2012
5.0
house cleaning
+ -1 more
Gwen and her team are amazing!. I have already recommended her professional services to others. I look forward to having Gwen and her team back again on a regularly scheduled basis. Thank you Gwen and your incredible team. Great Job! Our house looks like a home again.
Description of Work: Extremely thorough and cleaned with precision and speed. Bathroons, Windows, Baseboards, Floors, Kitchen Cabinets, and so much more. I was truly humbled by how well they cleaned our home..
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Carol H.
01/2012
4.0
house cleaning
+ -1 more
They can run a little late, but hit the ground running when they arrived. Gwen provide's cleaning supplies, and I provide special surface treatment supplies that I am particular about. Make sure that they know if you need to keep to a schedule.
Description of Work: Cleaned house thoroughly on several occasions. Quite comprehensive and very pleasant to work with. Brings two other staff to help clean large house. All staff businesslike and thorough. I will continue to use them.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$90
Response from Gwen's Cleaning
Thank you so much i appreciate the wonderful compliment, Gwen with Gwen Cleaning Services
Kathleen I.
12/2011
5.0
house cleaning
+ -1 more
I just can't say enough good things about Gwen and her team. I contacted her several weeks ago because I have family coming for Christmas and wanted someone to come out a week before they arrive. We set a date, Gwen called to confirm a week ahead of time and then arrived exactly when she said she would. My house hadn't been cleaned thoroughly in a long, long time and I thought it would take them hours. They were done in 2.5 hours and the house is gleaming. I didn't have time to organize as much as I wanted to before they arrived, but they just moved items so they could clean and then stacked them neatly. Gwen and her assistants were completely heads down doing the job, very polite and courteous and the price Gwen charged for what they did was so reasonable that I felt it wasn't enough for the work they did. I've made arrangments to have Gwen come back monthly to keep my house in shape. I would HIGHLY recommend Gwen's Cleaning Service.
Description of Work: Deep cleaning 3 bedrooms, 2 baths, kitchen, living room and family room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from Gwen's Cleaning
Thank you so much I really appreciate the wonderful report. Thanks, Gwen with Gwen's Cleaning Services
Alan D.
10/2011
5.0
house cleaning
+ -1 more
Very polite, I only went with another company becuase they could do it faster.
Description of Work: Quote only.
Rating Category
Rating out of 5
value
4.0
Yes, I recommend this pro
DAVE R.
09/2011
5.0
house cleaning
+ -1 more
Overall, it was a very satisfactory experience. I will use them again.
Description of Work: Two women showed up, Gwen and her helper. They did a fantastic job, and very professional. When the crew of 2 finished, they have completed 4 bedrooms, two bathrooms, kitchen, sun room, family room, living and dining rooms. All sparkled. It was expensive, but very good and worthwhile. They were on time and spent about 4-5 hours cleaning. I'd use them again.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Sheri S.
09/2011
5.0
house cleaning
+ -1 more
She was absolutely awesome. We spent $150 on that service. It was the best ever experience and we cannot believe it, and we are so in love with Gwen. Her flexibility is completely what stands out about her to do things the way we want it done. My husband is very particular and he wanted the floors done a certain way and with her that was no problem. Not one big company would do it the way we wanted but wanted to do it the way they did business and how they treated customers. She was very flexible, just listened and we have never been happier with how the floors have come out the way we wanted it done. We are very pleased with her. We are going to use her forever and ever. We got her off the list. We were looking for this service because we were unhappy with other companies and we hated to start this process again, but we could not be more pleased with her.
Description of Work: We use Gwen's Cleaning for house cleaning. The last time we used her was on Monday.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$150
Kristin O.
08/2011
5.0
house cleaning
+ -1 more
Great! Very professional, friendly, price right, and always on time!
Description of Work: House cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
chad E.
08/2011
5.0
house cleaning, floor cleaning
+ 0 more
Gwens Cleaning Service is Great! They perform a very thorough job. Gwen and her assistant has a beautiful personality and they are very hard workers. They treat people as if they was their own family. They are welcome to Sunridge Ave. always!!!
Description of Work: Gwens cleaning service performs cleaning services at my parents home which includes cleaning the restrooms,shower stalls, dusting all over home,vacuming,china cabinet inside and out, cleaning floors,and kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
MARY LOUISE D.
08/2011
5.0
house cleaning
+ -1 more
She is great. She did excellent work. She is a hard worker. I will definitely recommend her to others.
Description of Work: I used the services of Gwen's Cleaning for house cleaning. I last used them in May 2011.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ALINA C.
02/2011
5.0
house cleaning
+ -1 more
Gwen was able to fit us in the schedule in a reasonable time frame. She came (on a Sunday) to do an initial estimate, and returned 4 days later to complete the work. She and her partner arrived when they said they would and worked diligently for 4+ hours. They got behind every piece of furniture, and dusted all surfaces as well as the walls from the moldings to the baseboards. Kitchen and bathrooms were spotless, as were the floors and windows. She even cleaned out the inside of my refridgerator - that was unexpected! House still smells fresh and clean 3 days later. I found them to be professional, very hard working, and efficient, and their rate is competitive with other housecleaners we have used. Assuming the quality of their services remains this high, we plan to use them consistently moving forward.
Description of Work: Gwen and her partner did a top-to-bottom deep cleaning of our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Susan C.
08/2010
5.0
carpet cleaners, house cleaning
+ 0 more
Wow! They are upbeat, super fast and efficient, in and out. I love them, and will use twice monthly.
Description of Work: House Cleaning, including vacuuming, dusting, hardwood floors, bathrooms, some pickup, dishes: eight rooms and 3 bathrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
chad E.
07/2010
5.0
house cleaning
+ -1 more
They did an excellent job cleaning 3 bedrooms 2 1/2 bathrooms dining room kitchen/den and living room. They were very professional and knowledgeable. We were very satisfied with there work.
Description of Work: Gwen's cleaning service performed general housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
MARY LOUISE D.
02/2010
5.0
house cleaning
+ -1 more
She she was excellent! She cleaned my house from top to bottom! I would reccomend her!
Description of Work: We used Gwen's Cleaning for housecleaning.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Floor Cleaning and Waxing,
Carpet Cleaning
FAQ
Gwen's Cleaning is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 8:00 PM
Tuesday: 9:00 AM - 8:00 PM
Wednesday: 9:00 AM - 8:00 PM
Thursday: 9:00 AM - 8:00 PM
Friday: 9:00 AM - 8:00 PM
Saturday: Closed
Gwen's Cleaning accepts the following forms of payment: Check
No, Gwen's Cleaning does not offer eco-friendly accreditations.
No, Gwen's Cleaning does not offer a senior discount.
Yes, Gwen's Cleaning offers emergency services.
No, Gwen's Cleaning does not offer warranties.
Gwen's Cleaning offers the following services: Housecleaning: from vacuuming to hardwood floors, baseboards to blinds, top, bottom, over and under furniture, clean light fixtures dust furniture and ceiling fans and some pick ups, bathrooms and kitchens detailled.