Georgia Air Contractors Inc

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I had an appointment for Friday afternoon, March 16th, 2012 with John Thomas of GAC for an energy consultation. I already knew that my attic needed insulating, so that was the area of concentration. John showed up 45 minutes late, after calling me to say he was eating lunch and would be there in awhile. John examined the attic, we discussed the various options for insulation and said he would write up a proposal and email me by Monday. Here it is five weeks later, and no proposal, despite three calls to GAC and numerous apologies. Apparently they don't have enough employees to cover the amount of business that they have booked, and Mr. Thomas has been pulled off of estimating and is actually working jobs. He hasn't found any time in the last five weeks to finish my proposal, which is just as well because at the rate that they are going, it looks like they wouldn't actually get around to working the job until sometime next year. Stay away!!

I had already paid for it as part of the maintenance agreement. They kind of messed up on my appointment as it had got lost in the shuffle a little bit. It was not a problem for me, but would have been if I had been at home waiting. I thought that they did a good job.

We were in the process of doing a home energy audit to improve the efficiency of our heating and cooling systems. Frank Valhoscame to my home on several occasions to assess what our needs were and gave me a variety of options for us to choose from, which included geothermal, an upgraded HVAC system and and working with our current system. Since our current system was not that old, we decided to work with it and plan for the future system as it ages out. The technicians spent 2 days at my home redoing all the ducts in the basement and installing the new thermostat. They came back about a week later to complete all the maintenance on both systems. They were all very helpful and patient in answering all my questions (and I had many!) and did a great job cleaning up. I felt that I was in great hands with Georgia Air Contractors.

Not good - will not use again.

They did, and have always done, a great job.

I purchased a new home and both the AC units had the refrigerant lines cut. In addition to this one of the air compressors was seized. The tech diagnosed the issue and explained how he proposed to solve it. I agreed to the work and within a few hours everything was fixed. Both units have worked great for several months now.