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BOB BAILEY'S APPLIANCE, INC.

Appliance Sales and Installation

About us

Bob Bailey’s has served the metro Atlanta area since 1962. As a third generation family business our goal has been the same since the day our doors opened…provide customers with the best appliances and service at the lowest possible price. At Bob Bailey’s you won’t just find great products and great prices. We have a knowledgeable sales staff to educate you and make your home appliance purchase a great experience!

Business highlights

63 years of trusted experience

Services we offer

WASHERS, DRYERS, COMBINATION UNITS, REFRIGERATORS, FREEZERS, BUILT-IN SINGLE & DOUBLE OVENS, GAS & ELECTRIC RANGES, GAS & ELECTRIC COOKTOPS, DOWNDRAFT VENTS AND HOODS,COUNTERTOP & OVER-THE-RANGE & BUILT-IN MICROWAVES, BUILT-IN & PORTABLE DISHWASHERS, WINE COOLERS, ICE MACHINES, OUTDOOR KITCHEN APPLIANCES, OUTDOOR GRILLS, AIR CONDITIONERS. PROFESSIONAL DELIVERY & INSTALLATION.

Services we don't offer

APPLIANCE REPAIR

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.25 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
0%
1
20%


Rating CategoryRating out of 5
quality
4.2
value
4.3
professionalism
4.2
responsiveness
4.2
punctuality
5.0
Showing 1-5 of 5 reviews

Lee Anne L.
04/2024
1.0
appliance sales
  + -1 more
We made the mistake of allowing Bob Bailey’s range installers leave our home before discovering (within a day) that it would not heat to 350 degrees. Our new $2,700 Jenn-Air range tripped our breakers during the “new stove burn off” period and would not heat due to the wires being installed incorrectly. Does anyone really want a $2,700 new appliance that is broken and has to be repaired before you ever use it??!! Neither Bob Bailey or Jenn-Air will replace the range. Go buy somewhere else who will fully stand behind their products.
Description of Work: Purchase and installation of new range

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0

$2,700

Response from BOB BAILEY'S APPLIANCE, INC.
We are sorry that you are not happy with your purchase experience [Member Name Removed]. We try our best to work with every customer if they have issues. You initially ordered a KitchenAid range that arrived damaged. You were uneasy about ordering another KitchenAid, so you chose to order the upgraded Jenn-Air model that carries a 3 year warranty. We also discounted the Jenn-Air to you to bring it closer to the KitchenAid price based on the experience up to that point. We delivered, installed, tested the Jenn-Air range on Friday 3/1/24 with install notes: "Range installed and tested OK. Customer looked over unit and is satisfied." The issue was reported afterward. We reached out to Jenn-Air and they requested to honor their warranty and assess the range. A service call was placed at the beginning of the following week and the service company arrived the next day. They determined that the wiring harness needed to be replaced. The wiring harness was replaced shortly thereafter. The range was tested and now works. Jenn-Air also extended your warranty to a full four years of parts and labor coverage. Please call the store and ask for me (Brett) directly if you continue to have any issues with the range.

James M.
12/2014
5.0
appliance sales
  + -1 more
We had a Bosch dishwasher bought and installed by a contractor doing kitchen remodel. It never worked properly. We went to Bailey's when it finally died (5 yrs). Our salesperson spent a generous amount of time learning what we didn't like about the Bosch because it is such a popular brand. We ended up buying a Miele and we couldn't be happier. The delivery was prompt and the installation was expert.
Description of Work: We buy all of our appliances at Bob Bailey's and they provide advice and excellent delivery and installation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

William M.
04/2014
5.0
appliance sales
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

JANE C.
12/2013
5.0
appliance sales
  + -1 more
went well, installer was easy to work with.
Description of Work: replaced several kitchen appliances.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alan H.
08/2008
5.0
appliance sales
  + -1 more
They are very knowledgeable. They have a great show room. They really listen to your needs and they give you options about what's going to be best for you. There all about what you want, they don't push you in either direction. We went in one Saturday and that afternoon they gave us quote. We went to the West GOP to see the showcasing of the Wolf appliances the had a meal and everything prepared right in front of us to show off the products and they are the ones who refereed us to a dealer of their products which was Bob Baileys.
Description of Work: We are ordering new appliances through them. We order a new fridge, stove top, dishwasher, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

    Contact information

    5100 HIGHWAY 78 EAST, Stone Mountain, GA 30087

    www.bobbaileys.com

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Sales and Installation

    FAQ

    BOB BAILEY'S APPLIANCE, INC. is currently rated 4.2 overall out of 5.

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 9:00 AM - 5:00 PM

    BOB BAILEY'S APPLIANCE, INC. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, BOB BAILEY'S APPLIANCE, INC. does not offer free project estimates.
    No, BOB BAILEY'S APPLIANCE, INC. does not offer eco-friendly accreditations.
    No, BOB BAILEY'S APPLIANCE, INC. does not offer a senior discount.
    No, BOB BAILEY'S APPLIANCE, INC. does not offer emergency services.
    Yes, BOB BAILEY'S APPLIANCE, INC. offers warranties.
    BOB BAILEY'S APPLIANCE, INC. offers the following services: WASHERS, DRYERS, COMBINATION UNITS, REFRIGERATORS, FREEZERS, BUILT-IN SINGLE & DOUBLE OVENS, GAS & ELECTRIC RANGES, GAS & ELECTRIC COOKTOPS, DOWNDRAFT VENTS AND HOODS,COUNTERTOP & OVER-THE-RANGE & BUILT-IN MICROWAVES, BUILT-IN & PORTABLE DISHWASHERS, WINE COOLERS, ICE MACHINES, OUTDOOR KITCHEN APPLIANCES, OUTDOOR GRILLS, AIR CONDITIONERS. PROFESSIONAL DELIVERY & INSTALLATION.
    APPLIANCE REPAIR

    Contact information

    5100 HIGHWAY 78 EAST, Stone Mountain, GA 30087

    www.bobbaileys.com

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 5:00 PM