Vining Heating and Air Conditioning is, without a doubt, the best HVAC business out there! While I won’t name the other company, I initially got an estimate from, their pricing was outrageous. With Vining, I got TWO brand-new heating units for the price the other company quoted for just one. The technicians were incredibly professional and punctual and completed both installations safely and efficiently. Their service exceeded all expectations, and I highly recommend Vining for any of your HVAC needs. This was my first time using their services, and they truly delivered an above-reproach experience. ~Philip
Description of Work: Replacement of two heating units.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
cj S.
06/2020
1.0
in march Darren and travis came out to change 2 filters . (easy job) but they were not prepared. The company has been out before and should have known the exact size of my filters. But the first time they rigged larger filters to fit saying they would note the correct size for next time. NO measure device of any kind was involved ( tape measure is a needed piece for this! guessing is NOT). this morning 6-21-2020 I decided to look at filters seeing if they were dirty. the larger unit filter was lying in the bottom of the unit as in photo here so all the dirt from intake is now stuck in my air handler. Disgusting. this is upsetting. I measured and properly put in filters myself.. if you want something done right. (DO IT YOURSELF)
Description of Work: 2 units air filters changed
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$75
Nancy B.
08/2019
5.0
heating & air conditioning/hvac
+ -1 more
He's wonderful!, fair, reasonable priced, knowledgeable and does great work. Mike is a personable man and excellent. They call you ahead of time when they're coming and I appreciate that.
Description of Work: They did my springs and fall HVAC check.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Paul C.
09/2017
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Olga C.
11/2015
5.0
heating & air conditioning/hvac
+ -1 more
The pilot light on the furnace was not working. We called another company first, they came and gave us an estimate on the repair (similar to the estimate we got from Mike Vining). The people from the other company said they were going to confirm the cost of the part we needed, and call us next day. Since we did not hear from them after 3 days, we called Mike Vining. Two of Mike Vining technicians came, check our furnace, found and removed a dead bat on the vent pipe and gave us an estimate on fixing the furnace. They left and came back later with the part we needed, spent a couple of hours working on the furnace and could not fix it. Next day, another person came and could not fix the furnace either. They concluded that they have got a faulty part. They ordered the part again and, a couple of days later, they came, installed the new part and had our 28 year furnace running again. They also gave us an estimate on a new furnace & A/C system, but they did not push us to buy a new system. They called in advance every time they were going to come, and kept us informed on the part situation, since it took a couple of days to get the second new part. We liked their professionalism and responsiveness.
Description of Work: Mike Vining did a great job fixing our furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$380
Lori M.
07/2015
5.0
Everything was great! They have fast and courteous service.
Description of Work: They were hired for routine maintenance on our A/C.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Charlie W.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
It went very well. They were there for only one day. did everything that day and the work was good.
Description of Work: New air conditioning unit installed and a furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Beth T.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
He did a great job. I would highly recommend him. His price was extremely competitive.
Description of Work: He replaced the whole air conditioning unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Shaun R.
03/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tim W.
10/2014
2.0
heating & air conditioning/hvac
+ -1 more
Despite having verbally agreed to waive the charges for two service calls that were requested at the same time (neither of which was satisfactory), the vendor is now claiming that he had only agreed to waive the charge for the service call where his tech incorrectly diagnosed the issue as being a bad compressor. They want me to pay the $90 bill for the 7970 Mustang Lane job for changing the filter and supposedly cleaning the condensation drain line. MV Heating and Air's technician wrote the invoice to my tenant's name (not mine) and he left it at the rental house, instead of sending it to me immediately. Months later I discovered that their address label had omitted my box number from my mailing address. When I received a copy of the bills, I again called the company owner, Mike Vining, and after an unnecessarily heated discussion, he agreed that he would "take care of" the charges. This morning, however, Mr. Vining does not acknowledge that conversation, and says that I am creating a "cockamamie scheme" to avoid having to pay him. This vendor does not seem to fully acknowledge the potential problems caused by providing invoices to the tenant. In fact, this particular invoice states that the "heat pump system....only runs heat strips, and needs heat pump t-stat rewired." Sharing this type of information with tenants can cause unnecessary credibility problems. Many months later my tenants counterclaimed me, while in dispossessory court proceedings, that I owed them for their electric bill. Unfortunately, MV Heating and Air's communication and professionalism are below average. Mr Vining's communication style was, and still is, overconfident and can escalate to belligerence. For example, when I expressed skepticism with his tech's diagnosis of a bad compressor (which would supposedly cost me over $800), Mr Vining hurriedly expressed that his techs are well trained, have high integrity, and that he doesn't have to second guess their diagnosis. Because I knew that my system was only two years old at the time (and under warranty), I encouraged Mr Vining to consider going himself to verify his tech's assessment. He rebuffed. Later, when I informed Mr Vining that I subsequently sent a different company, and their tech solved the issue without replacing any parts and simply flipped a switch or circuit breaker, he scoffed in disbelief and quickly got off the phone. Per Mr. Vinings' voicemail a couple weeks later, he went onto my rental property (without telling me), and the tenant confirmed the same results as I had told him. Shortly thereafter, I had to pay a different company to repair a leak in Mustang Lane's outdoor heat pump, which had lost all its freon. The timing is probably coincidental, but I'll never know. Mr Vinings admits there were "communication issues" that led to his company inadvertently mailing me two separate bills. During our call, he initially thought that Mustang Lane $90 bill had also been marked as "paid in full," but called me back a few minutes later after "pulling the file" and said that I still owe them that bill. While I began to express my position to Mr. Vining (the owner), he loudly interrupted me saying that I owe him $90 and then he literally hung up on me. I immediately called back and asked to speak with him, but his receptionist told me that he was "out of the office," and since she couldn't help me that I should call back Monday. It seems that I have called him enough.
Description of Work: Regarding the first house within my service request, the vendor's incorrect diagnosis claimed that my unit had a bad compressor, and suggested that the solution would cost a couple thousand dollars, but a different company subsequently "repaired" the problem by resetting the circuit breaker. At the second property, the vendor not only neglected to correct a wiring problem within a thermostat, they wrote the invoice into my tenant's name (not mine) and left it at the rental house, instead of sending it to me immediately. I always request for the vendors to notify me when they are on the way and when they arrive to the property, but that didn't happen.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$90
Response from Mike Vining Heating & Air Conditioning Inc
First of all, [member name removed] never talked with me. He spoke with my son & Service Manager, Michael Vining, Jr. Michael, Jr. had back surgery on November 3 and is still out of work. That is why I am answering this complaint. [member name removed] comments are confusing at best. They don’t add up to our Technician’s description of work on our Invoice #49166 for [member address removed]. However, that being said, we agreed to void the $78.00 invoice. We are not perfect and do make mistakes occasionaly, but we always try to make the customer happy. Sometimes that is not possible. On Invoice # 49176 for [member address removed] in the amount of $90.00, our Technician was very thorough and clear in his work description. We discussed with [member name removed] what additional work needed to be done, but he said he would do it himself. WE always write the tenant’s name on our invoices along with the owner’s name and billing address when it is available. We normally do not discuss or leave the invoice with the tenant unless directed to do so by the owner. [member name removed] still owes the $ 90.00 Invoice from 04/22/2014. As for [member name removed] telephone conversation with my son, that is “He said – He said “, I wasn’t there and didn’t hear it. However, my son has a very different opinion about it. I just seems like [member name removed] wants free service. Some people are never satisfied. We are a good company and always strive to satisfy our customers. Sometimes that is impossible. I welcome your comments.
Paula V.
09/2014
5.0
heating & air conditioning/hvac
+ -1 more
I received courteous, quality service. Mike was very helpful and answered all of my questions. Dave was amazing! Not only did he repair the AC unit, he took the time to explain everything thoroughly. I am very pleased with my service and definitely recommending this company to my family, friends & neighbors. This company went the extra mile to take care of my need & exceeded my expectations.
Description of Work: AC Diagnostic & Repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$163
Skip L.
07/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Replaced HVAC blower motor without issue and checked system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Alice M.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: I had an annual contract with them to service my air conditioning and heating unit. They performed the service well, even telling me that if I bought my media filter at Home Depot for under $30 they would install it as part of the service and save money rather than buying it from them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Larry H.
05/2014
5.0
heating & air conditioning/hvac
+ -1 more
Upstairs HVAC went out and outside unit wouldn't cut on. Technician determined (quickly) that needed new capacitor. He didn't try to upsell me or say other stuff was wrong. He was honest and friendly. I asked him to go ahead and check coolant levels on other three units while he was here, and he determined all needed top off on coolant. One was particularly low so said to keep an eye on it, but that one was also missing cap.
Description of Work: HVAC repair and maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Norma P.
02/2014
4.0
heating & air conditioning/hvac
+ -1 more
Well I chose this company because they gave me a closer date...also they were suppose to give me a discount for having called them from Annies list, the lady who made the appointment even said that was the case I never go a discount...so your site was no honored....and the two men who came were not realy in the mood to work, maybe they were tired???
Description of Work: Looked at A/C unit in craw space, I wanted to know why the Cold Air was not felt in certain rooms, they advised that the further the rooms from the unit , it would take longer for that room to cool....ok..that was it...75.00 or 65.00 for less then half an hour of a visit, I don't remember and I can't find the receipt because I threw it out....
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
ockbridgeSara C.
12/2013
5.0
heating & air conditioning/hvac
+ -1 more
We needed the condenser reattached to a vacant home, and then a coil replaced. They were on time and very professional. There was a small mistake but they came back and fixed it right away when informed. I am please with this company and am using them again with other rental properties.
Description of Work: Reattached condenser Replaced coil Attached duct work
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Andrew R.
12/2013
5.0
heating & air conditioning/hvac
+ -1 more
N/A
Description of Work: I used Mike Vining Heating & Air Conditioning Inc
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marvin T.
12/2013
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: I used Mike Vining Heating & Air Conditioning Inc.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$150
Barbara V.
07/2013
5.0
heating & air conditioning/hvac
+ -1 more
Perfect. Everything was done to my satisfaction in a professional manner. The system works great and my electric bills have gone down!
Description of Work: Installed a new HVAC system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,617
Glen S.
07/2013
5.0
heating & air conditioning/hvac
+ -1 more
Quite well on time and working well.
Description of Work: Replaced a/c unit.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,390
Skip L.
07/2013
5.0
heating & air conditioning/hvac
+ -1 more
Mike Vining's technician arrived on time and was quick and efficient. He did a thorough diagnostics of my system and checked everything from coils to condenser and developed data on flow and circulation and was in constant contact with his office to research model and components for my system. Through this work they were able to determine that the new unit had been installed incorrectly and was missing a critical flow control valve. Despite the cost that the other provider should be responsible for I have elected to have the staff at Mike Vining's handle the repair and they are in the process of obtaining this valve and doing the install. Their office personnel have keep me informed on schedule, pricing and other issues and handled everything in a very professional manner.
Description of Work: Just had new coils installed on a system that was only two years old and had never worked properly and now was even worse than before. Mike Vining's staff diagnosed a problem that had plagued my HVAC for two years since a new unit was installed and that installing service provider could not identify the issue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Richard D.
02/2013
5.0
heating & air conditioning/hvac
+ -1 more
They have always been honest and fair. I have used them in the past and if I needed their services again I would give them a call.
Description of Work: I have used them to repair my furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Randy T.
02/2013
5.0
heating & air conditioning/hvac
+ -1 more
Received a quote from mike, work was performed, he doublechecked work. inspection passed
Description of Work: I am fixing a home up for my daughter, and the ac system had been replaced prior to me buying it with a good system, but poorly installed. mike installed and reconfigured everything needed to make it safe and up to code. as soon as this project is done, i will have him out to replace the system in my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Linda T.
04/2012
5.0
heating & air conditioning/hvac
+ -1 more
I was very satisfied with them. They told me about how to get my electric company finance it for 3 years with no interest, which was a huge benefit. They have always been fair, courteous, and good to me.
Description of Work: They put a whole new unit in for me. I used them to maintain my old one and they always did a good job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dale K.
04/2010
5.0
heating & air conditioning/hvac
+ -1 more
We were very happy with Dave and the crew. The information on the furnace was given to us by Mike Vining himself. We like going with a local family business that specializes in HVAC. They cleaned up after the work and instructed us on filter changes and other maintenance. We will save money on this more efficient unit. We think that MV is very reputable, since they could have pressured us into a new AC as well but they felt our unit had a few years left. We will definitely go back to them for our HVAC needs in future.
Description of Work: Had MV in to check hearing and air system, Rheem units from about 1985. AC had been serviced yearly but furnace had not since at least 2005 when we bought the house. The service rep Dave came on short notice and checked the units. He cleaned and added a bit of coolant to the AC but pointed out several problems with the furnace, and wrote up a full estimate. There was a crack in the faceplate that could have caused CO poisoning. With an estimate of $500-600 to repair the old furance, we elected to ask for an estimate for a new furnace. They called with the estimate in 2 days and we agreed, picking a day to install. They came and put the new furnace in, took about 4 hours. They were very good and would recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$2,000
Response from Mike Vining Heating & Air Conditioning Inc
We are pleased that our customer took the time to respond in a positive way. They were pleasant and easy to deal with. We look forward to serving them in the future. Thanks, Mike Vining.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
Mike Vining Heating & Air Conditioning Inc is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: Closed
Mike Vining Heating & Air Conditioning Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Mike Vining Heating & Air Conditioning Inc offers free project estimates.
No, Mike Vining Heating & Air Conditioning Inc does not offer eco-friendly accreditations.
No, Mike Vining Heating & Air Conditioning Inc does not offer a senior discount.
Yes, Mike Vining Heating & Air Conditioning Inc offers emergency services.
No, Mike Vining Heating & Air Conditioning Inc does not offer warranties.
Mike Vining Heating & Air Conditioning Inc offers the following services: Residential HVAC, indoor air quality, furnace, heat pumps, dehumidifier, humidifiers, air cleaners, UV air purifier, ventilators & evaporator coils.