NESMITH CONSTRUCTION CO INC

My experience with Nesmith Construction has been nothing short of a nightmare. I went under contract for a new home in the Sunfield Stations community after viewing another property in the area. But the home I saw and loved was built by a different builder, and unfortunately, Nesmith Construction was responsible for the one I ended up under contract for. My realtor and I did a walkthrough after the drywall and trim work had begun, and it was clear that the quality of workmanship was severely lacking. The master bath had tiles that were not only uneven but also chipped and would have to be ripped out completely to get fixed. There were also bowed walls/baseboard in the spare bedroom, a bow in the truss in the kitchen/living room area, and broken and cracked door frames, gaps in spaces where molding should have connected but instead were simply filled in with caulk. And these were just some of the issues – the we could see at least. We reached out to the realtor to let the builder know about the numerous issues. We were told several times that the builder would send the trim and tole contractors back out to the house to fix the issues. But just 2.5 weeks prior to closing, my realtor conducted another walkthrough and saw that none of the issues we brought up had been addressed and even more had gone wrong. Instead of acknowledging their shortcomings and making amends, the builder brazenly refused to address any of the concerns raised. I was presented with the ultimatum of either accepting the substandard workmanship or walking away from the deal altogether. I chose to walk away because the quality of work I could see was so terrible the home was not worth anywhere near what they were selling it for. It would have taken thousands of dollars to address the issues on my own. My experience with Nesmith Construction has been a harrowing ordeal characterized by poor quality workmanship, unfulfilled promises, and a complete lack of accountability. I would strongly advise anyone considering purchasing a home from this builder to proceed with extreme caution, as the risk of encountering similar issues is simply not worth it.

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The Nesmith's were amazing. We had a large home built and ready to move into in 5 months. It was done beautifully, professionally, and, considering we lived out of town, it was almost a miracle how lovely it turned out. The Nesmith's kept us updated, were friendly and helpful, connected us with the best product providers in town, and generally held our hands through what could have been an extremely stressful experience. They were wonderful.