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SMITH BAILEY RESTORATION

Hardwood Flooring Sales and Installation, Tree Service, Asbestos Removal,

About us

Fire, Smoke, Water, Mold, Wind or Storm Damage! When this happens to you, four little words can make a difference… …We can fix this! Smith Bailey and Associates is a full service General Contractor that specializes in disaster recovery or insurance repair work. Call any time for 24/7 emergency service or water remediation. When trouble strikes, you need a disaster repair specialist who is trustworthy and has experience with all insurance companies. We began when Ralph Smith entered the industry in 1952 and almost 60 years later Smith Bailey and Associates continues to have a excellent reputation in the disaster recovery and insurance restoration business. Rob Bailey, the owner of Cornerstone Construction, was primarily a commercial construction and large residential remodeler when he purchased the Ralph Smith Company in 1992 to create Smith, Bailey and Associates. The merger increased the company’s reach and scope, allowing Smith Bailey and Associates to draw on the combined resources of its facilities and personnel. Rob McClure bought the company in early 2008 after working for Mr. Bailey as General Manager for several years. Rob came to Smith Bailey and Associates from a luxury high-rise condo developer with more than 1200 units and over six years of project management under his belt. He helped coordinate high-rise projects in Denver, Orlando, Houston and here in Atlanta. Rob has a keen eye for detail and is committed to customer service. His experience as General Manager here at Smith Bailey and his commitment to excellence made for a great fit to take over the reigns at the head of the company. Today Smith, Bailey and Associates excels in every aspect of the construction process. No matter where you find yourself in the spectrum, Smith Bailey and Associates is there to help complete your project on time and within budget. We will work with the insurance company to make sure that the customer is made whole again as soon as possible. We facilitate in every aspect of an insured loss and will coordinate all trades to make sure that the customer is taken care of from beginning to end. We are available 24/7 for emergency board ups, tree removal or tarp jobs. Smith Bailey and Associates is equally proficient in commercial or residential construction

Business highlights

73 years of trusted experience
Emergency Services Offered

Services we offer

REPAIR, REFURBISH AND RESTORATION FOR RESIDENTIAL AND COMMERCIAL DISASTERS. FIRE, WATER, STORM AND SMOKE DAMAGE, Mold Mold Remediation. WATER DAMAGE FROM WATER PIPES, HEAVY RAINS, FLOODING AND LEAKS, FIRE DAMAGE, STORM DAMAGE, Tree damage.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.05 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
0%
3
20%
2
20%
1
0%


Rating CategoryRating out of 5
quality
4.0
value
4.5
professionalism
4.4
responsiveness
3.8
punctuality
3.8
Showing 1-5 of 5 reviews

David V.
06/2013
3.0
hardwood floor
  + -1 more
Originally, the work was going extremely poorly with low quality sub-contractors, very low quaility of work done and non-responsiveness of Smith Bailey and their sub-contractors. At this point in time I had given a rating of "F". Subsequently we were able to get Rob McClure engaged directly to manage the construction and things got substantially better as Rob stayed engaged with us and his sub-contractors. Thanks to Rob, the shoddy work was re-done correctly and Rob was responsive to get things done right for us, albeit, after a long period of difficulty. I believe that if Rob had managed this project from the beginning I would be giving an "A" or "B" rating to them for this work, but given the long period of difficulty and the initial work done, I feel that a "C" rating is fair and accurate.
Description of Work: Smith Bailey was hired as recommended by my insurance company to make repairs due to tree damage to the house.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$50,000

Response from SMITH BAILEY RESTORATION
Thanks for your patience [Member name removed], definitely a learning experience on your job. I apologize for that and we changed some company policies because of it. I am glad we could make it right for you in the end and your house looks great. Thanks again for working with us through the process. Rob McClure

JASON R.
01/2011
5.0
tree service
  + -1 more
Overall they were very responsive to our call, did a great job cleaning up after and easy to work with. Rob and his crew are real pro's.
Description of Work: We called Smith Bailey for a tree removal service after a tree had crushed the living room and master bedroom. They were there in one hour and tree was gone the same day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

AMELIE V.
12/2007
5.0
hardwood floor
  + -1 more
They were great. They were professional and did everything they were supposed to do. they negotiated with the insurance company on my behalf to get them to pay for everything. I was every satisfied with their work and I would highly recommend them.
Description of Work: They installed new hardwood floors for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

BETH R.
09/2007
5.0
hardwood floor
  + -1 more
There were some walls that were taken out during our remodeling project and they had to weave in new flooring to match the old original flooring. I can't even tell a difference. We have hardwood floors throughout our entire ranch style, three bedroom, 2 bath house and now I'm sure they are as beautiful as when the house was built.
Description of Work: They refinished all of our hardwood floors in our entire ranch style, three bedroom, 2 bath house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

BEVERLY C.
12/2006
2.0
They told me the work should be completed in about 4 months and it has been 7 and a half months. I had been going to my home everyday and never saw any of the workers. The caulking in the bathroom looks horrible, they did a lousy job. They weren't on time. I have contacted them so many times and they don't return my phone calls. I had the city inspector come out twice to confirm things were being done correctly. He had stated there were things that needed to be corrected. The flooring at the entrance into my foyer doesn't meet to the front door.
Description of Work: I had a fire in my home and they came out to remodel the home.

Rating CategoryRating out of 5
quality
2.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0

$125,000

    Contact information

    PO Box 847, Snellville, GA 30078

    www.WeCanFixThis.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardwood Flooring Sales and Installation,
    Tree Service,
    Asbestos Removal,
    Kitchen and Bath Remodeling,
    Air Duct Cleaning,
    Water & Smoke Damage,
    General Remodeling,
    Unfinished Carpentry

    FAQ

    SMITH BAILEY RESTORATION is currently rated 4 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    SMITH BAILEY RESTORATION accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, SMITH BAILEY RESTORATION does not offer free project estimates.
    No, SMITH BAILEY RESTORATION does not offer eco-friendly accreditations.
    No, SMITH BAILEY RESTORATION does not offer a senior discount.
    Yes, SMITH BAILEY RESTORATION offers emergency services.
    Yes, SMITH BAILEY RESTORATION offers warranties.
    SMITH BAILEY RESTORATION offers the following services: REPAIR, REFURBISH AND RESTORATION FOR RESIDENTIAL AND COMMERCIAL DISASTERS. FIRE, WATER, STORM AND SMOKE DAMAGE, Mold Mold Remediation. WATER DAMAGE FROM WATER PIPES, HEAVY RAINS, FLOODING AND LEAKS, FIRE DAMAGE, STORM DAMAGE, Tree damage.

    Contact information

    PO Box 847, Snellville, GA 30078

    www.WeCanFixThis.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM