Daffy Ducts LLC

Air Duct Cleaning, Dryer Vent Cleaning, Insulation

About us

We are a family owned and operated business. We bring a combined 20 years of sales and service experience to this industry. Our goal is to set ourselves apart from those bait and switch companies out there and so we've come up with our 105% guarantee which gives you full service at one flat rate. Daffy Ducts is a NADCA certified company and all of our technicians are NADCA certified. We are the proud recipient of the 2017 Consumers Choice Awards and Best of Gwinnett in the Air Duct Cleaning Category, 5 years running. Best of GA 2 years running and A+ rating on the BBB. In our 15+ years in business we have serviced over 15,000 homes. Please call us today!

Business highlights

17 years of trusted experience

Services we offer

Air Duct Cleaning, Dryer Vent cleaning, repair & replacement.

Amenities

Free Estimates
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7130 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
12%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 51-75 of 130 reviews

Tim P.
01/2015
5.0
air duct cleaning
  + -1 more
It went very efficiently. They came on the first saturday i had available which was the only time I could do it. Amber and Wayne were really good!
Description of Work: Cleaned out the ductwork and furnace from top to bottom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Susan F.
12/2014
2.0
air duct cleaning
  + -1 more
Just did not feel comfortable when I called to schedule the appointment. I then read a review that was a red flag.
Description of Work: .
Rating CategoryRating out of 5
$379

Response from Daffy Ducts LLC
Thank you very much for your honest feedback. We certainly understand that you have a choice of companies with whom you wish to work. We are sorry to hear that you did not choose Daffy Ducts for your air duct and/or dryer vent cleaning needs. We have worked very hard to be the best duct cleaning company in the Atlanta market and work equally as hard to ensure that we satisfy our customers and maintain our good reputation as is evident in us having an A+ rating with the BBB and an overall A rating with Angie's list. I'm not sure what review you read that was a red flag but any feed back you could give regarding your experience with our sales representative would be greatly appreciated. We know that we always have room to improve and strive to do so each day. We want to thank you for at least considering us and hope you would do so again in the future. Thank you, Justin Tarr Owner

Trisha C.
12/2014
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
Seemed to go fine except circuit breaker cut off and wouldn't come back on. Hired electrician who had to change breaker for $99.00. I think my allergies better.
Description of Work: Cleaned my ducts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

R Quintin S.
11/2014
4.0
air duct cleaning, dryer vent cleaning
  + 0 more
They were on time and did a good job with the cleaning. They did not clean up that well after they were finished, there was some dust left behind. After they came out and performed the service, they sent me a bill for $265.30. I am confused on why I am receiving a bill and also why it is less that the deal paid.
Description of Work: I purchased a Big Deal for $379 for Air Duct Cleaning (Unlimited Vents) with Dryer Vent Cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$379

Response from Daffy Ducts LLC
Hello and thank you for your business. First I would like to address the clean up. I am sorry that it was less than satisfactory to you. If possible it would be great if you could give me a call personally Monday during business hours and give me more detail to help us improve (678-387-7790). I am glad that we did a good job on everything else and were prompt and responsive. Regarding the price I apologize, what you paid Angie's list was correct. Someone improperly adjusted the rate and you should not have received that bill. Our normal rate is $500-$600 per system and I assure you that with the Angie's list deal you did receive a significant savings. Thx, Justin Owner

John C.
11/2014
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
Excellent results. Prompt. Responsive. I am very satisfied.
Description of Work: Cleaned all air ducts. Also the dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$379

Jonathan M.
11/2014
5.0
air duct cleaning
  + -1 more
great job. the only problem was that a wire was knocked off my furnace during the cleaning process, so we were left without heat for 2 days and required another firm to come out and fix the problem on a Saturday (which of course was not cheap)
Description of Work: cleaned the air and exhaust duct ducts. cleaned the vent

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$379

Gianni C.
10/2014
4.0
air duct cleaning, dryer vent cleaning
  + 0 more
I was a little disappointed up front because when I called to make an appointment they let me know about some fine print that was not clearly displayed on the deal that i had purchased- I have 2 HVAC units and this deal was only for 1 Unit so I ended up eating another $200 for the service I thought I was paying for- i expressed my concern with the consultant on the phone but nothing was offered to me at a discount. The two service members that came to the home were very respectful and did a great job except they forgot to turn one of my HVAC units back on Saturday to fix it without any hesitation. The service performed was well worth it and my dryer has never worked better and our vents are cleaner and our HVAC units are running more efficiently.
Description of Work: They performed a cleaning of my entire HVAC duct system and dryer vents

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Myron J.
10/2014
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
The team arrived on time and performed all services in a timely fashion. The only glitch was that the video camera was not working to show me the condition of the ducts before and after so the serviceman used a still camera instead which worked probably as well. After the cleaning my system worked so much more quiet I almost could not tell the fan was running. Highly recommend this provider.
Description of Work: Cleaned all A/C ducts as well as dryer ducts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Andrea N.
10/2014
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
Daffy Ducts came out on very short notice (they had an opening) to clean my air ducts and dryer vent in my 8 year old house (the service had likely not been done before). The crew was professional, polite, and thorough. They clearly explained what the service would be before starting, gave proper updates during the process, and were sure to replace everything correctly after completion of the job. Would definitely hire again.
Description of Work: Clean air ducts throughout the house as well as the dryer vent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$309

Arturo L.
10/2014
5.0
air duct cleaning
  + -1 more
The young woman that I spoke to on the phone was very professional yet charming. Great customer service The workers were excellent. They called ahead to let me know their ETA and when they arrived they were very professional explaining what needed to be done and how they were planning to do it. I was given complete explanations before and after the work was done. My only recommendation I have is that it would have been helpful to know ahead of time to identify the location of all of my ducts and clear the area in order for the crew to have access. That said I do think that it was my responsibility to figure this out.
Description of Work: Air duct cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$384

Jessica A.
09/2014
5.0
air duct cleaning
  + -1 more
I bought this service for my mother because she found what she thought was mold on her air vents. She said they called and told her about what time they would be there. They showed up in the time frame given and introduced themselves. They were there for about 2 hours. They found mold in the ducts and told her. Then offered to spray for $50 extra. She took them up on their offer since they were there. At the end they offered to scope the upstairs ac but she refused and will do that a later time. They were not pushy and very professional. She is extremely happy with the service.
Description of Work: Cleaned ducts and sprayed mold spray.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$359

John B.
09/2014
5.0
air duct cleaning
  + -1 more
Heating duct job went smoothly and quickly. The dry vent job was a beast. The dryer vent went from the second floor to the roof with several elbows. First attempt to unclog it used brushes on long bendable rods with vacuum suction which worked well and removed a number of clogs. Second attempt to unclog it used a 240 mph blower which completely cleaned the vent pipe. All messes in side the house and on the roof were cleaned up perfectly in all ways. The two people doing the job - Amber and Wayne were patient and great in all respects. Natasha back in the office was very responsive and helpful throughout. Thanks for great service
Description of Work: cleaned heating ducts and cleaned dryer vent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$309

Johnson T.
08/2014
5.0
air duct cleaning
  + -1 more
They did a very good job. They came out and explained everything that they were doing.
Description of Work: They performed duct cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jeffrey S.
05/2014
5.0
dryer vent cleaning
  + -1 more
Matt, the Operations Manager took care of an issue that I wasn't pleased with. He phoned me to say he was sending out a tech to complete the job for the original quote with no extra cost since I was quoted two different amounts. Matt also followed up with another phone call to ensure, I was completely satisfied with the work. Thank You Matt, and I plan to use Daffy Ducts again.
Description of Work: Dryer vent cleaned and outside bathroom exhaust vents installed.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeffrey S.
05/2014
1.0
air duct cleaning, dryer vent cleaning
  + 0 more
The technician quoted me a cost of $180.00 to complete the service requested. When the technicians arrived they were very professional and courteous, I have no complaints about the dryer vent cleaning. The bathroom deflectors I purchased were the incorrect size and new one's had to be ordered. When the tech's returned to install the new deflectors, I was told it would be an additional $120.00 charge because the original tech that came out, quoted me the wrong price and was no longer with the company because he showed up for work that day drunk. Not happy with the outcome, will probably not use this company again!
Description of Work: I needed my dryer vent cleaned and four bathroom deflectors installed on the outside of my home.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$220

Response from Daffy Ducts LLC
[Member name removed], We are certainly sorry to hear of your experience and I apologize for any lapse in communication and direct inconvenience that it may have caused you. As you stated the technician that gave you the incorrect quote was terminated due to suspicion of drinking prior to coming to work. Although we do background checks and drug testing upon hiring we cannot control what everyone does on a daily basis. We hope that their values align with our values of honesty and integrity. Unfortunately this was not the case with that particular employee. We do take our customers care and possessions very seriously which is why we have a zero tolerance policy. I believe at this time the exhaust covers that you ordered were put on by our technicians at no additional charge and your job is complete. I hope that is satisfactory to you and that you would consider giving Daffy Ducts another opportunity to serve you duct and dryer vent cleaning needs in the future. In addition since the work was completed, we did respond to your concerns and you did not have any complaints regarding the original service of dryer vent cleaning that your would reevaluate our grade at this time. Thank you kindly for your honest and valuable input. Justin Tarr Owner Daffy Ducts

KARA S.
04/2014
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
They were able to make it out in a few hours, which was fantastic. They cleaned the dryer vent and replaced the flex hose for $140, which seems a little pricey considering they were only here for 45 minutes. The dryer is working noticeably better and since they were so quick to get here we will certainly use them again.
Description of Work: Cleaned dryer vent

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Christopher K.
04/2014
2.0
air duct cleaning, dryer vent cleaning
  + 0 more
Tech showed on time. The service used a vacuum with a brush on the end of a pole. Service took about 2 hours. The dryer vent was not done until I insisted. I was NOT given my video! I pre-paid, and therefore, the owner of the company would not refund me even a portion of the service fee. I was not told there would be no video before the service was scheduled.
Description of Work: HVAC duct cleaning plus the dryer vent cleaning

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$309

Response from Daffy Ducts LLC
Hello [member name removed], First I would like to thank you for the opportunity to serve your air duct cleaning needs. Secondly, and equally as important, thanks for your honest feedback. We take your experience very seriously. As you can imagine I was disappointed to see this grade on Angie’s list which denotes that we have fallen short on our promise. We are continuously working to improve in all areas. While technical difficulties are an unfortunate fact of life and business, improper communication should never be. For that I sincerely apologize. I am mailing a refund check of $50 to compensate for you not receiving the video inspection portion of your service. I know nothing makes up for not receiving a 100% satisfactory service but I sure hope this helps. Regards, Justin Tarr Owner Daffy Ducts, LLC

Alexander R.
03/2014
5.0
air duct cleaning
  + -1 more
Eugene and partner arrived within specified time. They explained the service thoroughly and demonstrated. The service was reasonably priced. Their duct camera was broken however.
Description of Work: Duct Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$309

Nancy H.
02/2014
5.0
dryer vent cleaning
  + -1 more
No complaints about this service. They were very courteous.
Description of Work: They cleaned my dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen D.
01/2014
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
It went fine. It only took them a couple of hours to do.
Description of Work: I bought a big deal for $309 for Air Duct Cleaning (Unlimited Vents) PLUS Dryer Vent Cleaning & Before/After Video Inspection!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$309

jean B.
01/2014
4.0
air duct cleaning
  + -1 more
I would have liked my boiler to be cleaned also, in order to have a better flowing system. Aso, if Daffy Ducts has someone who can repair a thermostat I would really be interested.
Description of Work: Daffy Ducts cleaned my air vents.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Letha K.
12/2013
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
Excellent service for cleaning our laundry dryer vent and in/around/under our laundry dryer. Service technician was pleasant and thorough.
Description of Work: I used "DAFFY DUCTS, LLC"

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Daffy Ducts LLC
Thank you very much for allowing us to serve your needs and for the wonderful feedback. We look forward to working with you again.

ANA H.
11/2013
5.0
air duct cleaning
  + -1 more
They did work for us about 3 years ago. They cleaned our air ducts. They did a good job and we were very pleased. That was the first time that I had used them. They came out and did what they were supposed to. They were nice and polite when they came out and only one technician came out to do the work.
Description of Work: They came out and did air duct cleaning.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SHARON F.
11/2013
5.0
dryer vent cleaning
  + -1 more
They did work for me at my sons home about 3 years ago. He had an upstairs dryer that was not drying. They did all the work, they were efficient and they reasonably priced too. For them to have to get on the roof on a 2 story home and do everything that they did; I was very pleased with their service.
Description of Work: Dryer Vent Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

VENITIA S.
11/2013
5.0
air duct cleaning
  + -1 more
They came back for us in early spring to do air duct cleaning. There were 2 employees who came out. They arrived on time, they did a very throughout job – with no mess what so ever. They did the work for about 4 hours; with no breaks. They were very friendly and extremely professional. I would highly recommend them. I also heard about them through a HVAC company and they offered a discount, because they found out that that was the company who recommended them to us.
Description of Work: They did Air Duct Cleaning for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

3151 Lenora Church Rd Ste 600, Snellville, GA 30039

http://www.daffyducts.com

Service hours

Sunday:
9:00 AM - 6:00 PM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 6:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Air Duct Cleaning,
Dryer Vent Cleaning,
Insulation

FAQ

Daffy Ducts LLC is currently rated 4.7 overall out of 5.

Sunday: 9:00 AM - 6:00 PM

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Daffy Ducts LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Daffy Ducts LLC offers free project estimates.
Yes, Daffy Ducts LLC offers eco-friendly accreditations.
No, Daffy Ducts LLC does not offer a senior discount.
No, Daffy Ducts LLC does not offer emergency services.
No, Daffy Ducts LLC does not offer warranties.
Daffy Ducts LLC offers the following services: Air Duct Cleaning, Dryer Vent cleaning, repair & replacement.

Contact information

3151 Lenora Church Rd Ste 600, Snellville, GA 30039

http://www.daffyducts.com

Service hours

Sunday:
9:00 AM - 6:00 PM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 6:00 PM