When it came to installation it took 2 days and they took time to install it correctly. They removed all furniture from each room before carpeting. I am very pleased with the result.
Description of Work: I had the whole house upstairs and 3 rooms downstairs carpeted. Sandy was great on helping me choose the correct carpet and I took different samples home 3 different days trying to decide on the color.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Rainy H.
06/2015
3.0
flooring contractor
+ -1 more
unknown
Description of Work: Installed carpet in two homes and hardwood floors in one home.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
Catherine L.
07/2014
5.0
flooring contractor
+ -1 more
See above.
Description of Work: Britt's helped us to choose new flooring for our 20 yr-old kitchen. They sent samples to our home when they didn't have what we wanted to see at the showroom. We ended up with luxury vinyl tile and are very happy with our decision. They sent someone out quickly to do the installation estimate. Although we ended up using our own contractor for the installation, they were very cooperative and professional about effected the purchase of the tile only. We were pleased with our experience.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Diane S.
07/2014
5.0
flooring contractor
+ -1 more
The workmanship was outstanding. They exceeded our expectations. Installer was prompt and considerate. Worked cleanly.
Description of Work: Removed old tile and shower pan from bathroom. Rebuilt shower pan, tiled floor and shower area.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Cathron C.
03/2011
3.0
flooring contractor, appliance sales
+ 0 more
See above.
Description of Work: Bought area carpet. Bought double wall oven (floor sample), refrigerator, and range hood. Carpet quality, service and price reasonable. Appliances were different story; delivery was not when promised, installation delays, installation of wall oven poor workmanship and left a huge mess, did not notify owner when leaving house after installation, sales manager had to deliver refrigerator himself to meet deadline (which he did very graciously to insure satisfaction - but satisfaction already shaky). Range hood finally installed by privately obtained contractor when Britts could not seem to schedule their installation in reasonable time. No refund offered on installation fee already paid. Inadquate explanation of comparison of features among models. Will not shop there again or recommend them; but will not conclude that this would be a common experience for all buyers since sales manager always busy.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
$3,000
Jane M.
10/2010
5.0
flooring contractor
+ -1 more
A friend recommended Britt's. We checked Angie's List, shopped around, and came to conclusion that Britt's provided best information about various options and most reasonable prices. Scheduled appointment for installation within a few days. Installers were several hours late in arriving, but stayed late to finish the job in one day rather than the day-and-half that had been estimated. Cleaned up well upon finishing -- so well, in fact, that they took the extra flooring with them. We called Britt's to get it back just in case something happened later, and it took over a week for them to notify us that we could pick it up. Also a minor glitch occurred in the billing process that had been agreed upon (sent a bill rather than charging to credit card), but that too was worked out. Overall, we are pleased with the flooring itself, the price, the quality and speed of the installation work. Handling of some other aspects of the work could have been better, but we are very satisfied with the final result and would use them again. New floors sure helped those allergies!
Description of Work: Replaced carpeting in bedrooms with hardwood veneer-type flooring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$2,000
Lawrence A.
05/2010
5.0
flooring contractor
+ -1 more
Job went exactly as planned. Installation was carefully and professionally completed. I would not hesitate to recommend Britt's for flooring purchase and installation.
Description of Work: Purchased laminate kitchen flooring and installation.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Terri P.
04/2010
1.0
appliance sales
+ -1 more
This company is no longer in business that we could find
Description of Work: no longer in business?
Rating Category
Rating out of 5
ZINA G.
09/2007
5.0
appliance sales
+ -1 more
They have more personal service because it is a small company and always have great discounts for people when they know you are on a budget. Personally, I think they are the cheapest company around. They are just a great company to get to know.
Description of Work: I bought a stove, refrigerator, washer and dryer from there.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Teresa J.
09/2007
5.0
pet sitters, appliance sales
+ 0 more
My woman likes going to this place to buy appliances. I tend not to care as much. I would have no problem going to a general store or something like that. I used to only buy Kenmore appliances, but anymore I think they are all pretty much the same. I'll say that so far though, our refrigerator is doing real well, so we are pretty pleased.
Description of Work: We got our new Kenmore refrigerator from this local sales center. Our old one broke, so we needed a new one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,225
GAYE B.
07/2007
5.0
flooring contractor
+ -1 more
Worked with Sandy in the store, who was very responsive and answered all our questions. She sent estimator a second time to verify materials needed for job. Subcontractors were very personalable and professional, and did an excellent job with installation.
Description of Work: After getting quotes from three (3) different flooring vendors, we decided to go with Britt's because of their local reputation for quality work. They installed 5/8" hardwood flooring in foyer, foyer bath, and kitchen. Included ripping out parque flooring in foyer, carpet in foyer bath, and adding plywood to these floors to bring to height of kitchen floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,350
D C.
05/2007
5.0
appliance sales
+ -1 more
Our salesman, Steve Dyer was very helpful in the selection of our appliances. We were removing and installing an electric downdraft cook top in an existing kitchen island. Mr Dyer's advise saved us complications. Since this was a remodel he advised that we purchase the same brand cook top, as it would be sized the same and the downdraft would be configured the same as the old model which was probably 30 years old. He was correct as it installed with only slight adjustments to the opening, and the downdraft connections needed no alteration. On the wall oven I had made the mistake of trying to order it from Home Depot online. They had a 10% off deal at the time. Big mistake. First of all they said it was back ordered for at least three weeks. Secondly, even with the 10% off Home Depot's price was more than Britt's, and their customer service is bleak. I canceled the Home Depot order and ordered from Britt's (who had it available and delivered in two days).
Description of Work: We purchased a double wall oven and ceramic electric cook top for a kitchen remodel.
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Service Categories
Flooring Sales and Installation,
Appliance Sales and Installation,
Animal & House Sitting
FAQ
Britt's Appliances is currently rated 4.5 overall out of 5.
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 5:00 PM
Britt's Appliances accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa