I purchased the granite from another company, and they handled transfer of the slab to their shop. After making the templates, I went to the shop to decide which parts of the granite slab I wanted for the counters. They also ordered sinks and faucets. They were professional during the installation. Several issues were noted during the installation - part of the cabinet stuck out past the countertop, the one slab was cut too close to a ragged edge and there was a gap between the granite and the wall, and the cutting board that was supposed to rest on top of the sink did not fit. None of these issues were resolved. They were supposed to trim the cutting board so that it fit. I called multiple times regarding the cutting board, and the other issues, and was initially told that they would resolve them (by the company owner), but eventually they stopped returning my calls.
Description of Work: They installed granite countertops in my kitchen and bathroom. They also purchased other items needed for the renovation like sinks and faucets.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0
$2,000
Mark K.
03/2009
5.0
marble & granite
+ -1 more
The salesman was responsive and knowledgeable and provided good advice. The technicians were professional and courteous. The installation was flawless. Overall, an excellent job from start to finish.
Description of Work: Came to our home, measured the countertops, discussed various options and then provided a written estimate. When the granite was ready, they made appointment and delivered and installed as promised.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
MARY B.
02/2006
5.0
countertops, home remodeling
+ 0 more
They did wonderful work. They are pleasant people to deal with and have in your home. They helped with choosing colors by bringing samples to the house, and recommending a supplier for personal selection of specific slab for purchase and use.
Description of Work: They measured and constructed template for countertops, removed old countertops and installed the new granite ones, sealed and glued the new sink in place under the counter top. Also, they drilled holes for the sink fixtures to be installed.
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Service Categories
Kitchen and Bath Remodeling,
Marble and Granite,
Countertops and Backsplashes
FAQ
STONE IMPROVEMENTS is currently rated 4.3 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
STONE IMPROVEMENTS accepts the following forms of payment: Check
Yes, STONE IMPROVEMENTS offers free project estimates.
No, STONE IMPROVEMENTS does not offer eco-friendly accreditations.
No, STONE IMPROVEMENTS does not offer a senior discount.
No, STONE IMPROVEMENTS does not offer emergency services.
No, STONE IMPROVEMENTS does not offer warranties.
STONE IMPROVEMENTS offers the following services: NATURAL STONE KITCHEN COUNTERTOPS, NATURAL STONE BATHROOM VANITIES TOPS, FIREPLACE SURROUNDS.