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NORTHWEST EXTERMINATING - Smyrna service center

4.8(
19
)

Pest Control, Animal Removal, Lawn Fertilization & Treatment,

... +4 more

About us

Northwest Exterminating is ideally positioned to meet your termite, pest, mosquito, lawn care, bed bug, and wildlife needs. Proudly serving Georgia, Tennessee, Alabama, and South Carolina. Northwest Exterminating is a family owned business that was founded in 1951. At Northwest, our mission is to create a healthier living and working environment for our customers. We will uphold commitments made to our customers while exercising honesty, integrity, and excellence. Free Inspection (not valid on wildlife).

Business highlights

74 years of trusted experience

Services we offer

NorPest Green Pest Control, Termite Control, TAP Insulation, Lawn Care, Green Mosquito Control, Fire Ant Control, Wildlife Services, Lawn Care, Complete CrawlSpace, Bed Bug Control, Commercial Services, New Construction, Realtor Services, clearance letters, Sentricon Termite Colony Elimination

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.819 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
11%
3
5%
2
0%
1
0%
Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Write a review
Showing 1-19 of 19 reviews
Janice L.
08/2017
5.0
pest control
  + -1 more
Goes fine as far as I can tell.
Description of Work: We have used Northwest Exterminating for years for. They come several times a year and inspect out termite baits.
Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Jennifer T.
05/2017
4.0
pest control
  + -1 more
I was under the impression that they would come back every two to three months, but i realize that i have a wrong phone number from an outdated publication. Other than that, the service was great!
Description of Work: They went up in the attic and set up some traps. said they'd come back and check on them in a few weeks.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$300
Heather C.
01/2017
5.0
pest control
  + -1 more
Very nice guy, on time and friendly. He took his time and as far as I can tell did a great job. We have not seen a bug since.
Description of Work: Pest control
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Katrice R.
05/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Quarterly extermination
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$94
Jackie L.
02/2014
5.0
pest control
  + -1 more
It went very well. Only had to have it done once.
Description of Work: They sprayed the yard and around outside of the house for fleas.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Chris H.
08/2012
5.0
pest control
  + -1 more
I get one service guy always and he is great.
Description of Work: I have a continuing contract with Northwest Pest for pest control.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Joan E.
08/2012
5.0
pest control
  + -1 more
When I had a pest control contract they came once a month and then they come back free if the treatment didn't take. They have a very stable workforce. It has been the same guy that comes to check on the system since I have been using them.
Description of Work: I have had this company on an annual contract for monthly service. This time they installed a new termite extermination system. They come back to check the termite traps on a regular basis.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Sukhinder P.
06/2012
5.0
pest control
  + -1 more
We have used Northwest Exterminating since July 2011. I paid for three months of service and I did not compare their price with anyone else. They are our pest control people, I called them.
Description of Work: I used Northwest Exterminating for pest control services.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Joy S.
05/2012
5.0
pest control
  + -1 more
They are on time, thorough and when you call the office they are always helpful. You feel like you get individual attention from them; they are very accommodating. They were just here for a first time visit and their pricing seems in line with their competitors. I give them all A's and will use them again in the future.
Description of Work: I used Northwest Exterminating for pest control.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$124
Norman E.
03/2012
5.0
pest control
  + -1 more
.I like that they use the bait traps instead of spraying chemicals unless its necessary. They always let you know they are there and they are very prompt and available it seems if I need them other then just they quarterly inspections. We haven't had any problems after using them for over 13 years. They are excellent.
Description of Work: .I had Northwest Exterminating for our pest control.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
William R.
03/2012
5.0
pest control
  + -1 more
They were prompt. They had a good system set up so that you don't have to give them personal attention, it's all computerized. They pointed out that I had a leak, which I was unaware. That was not part of their job, so I really appreciated it.
Description of Work: They came out for an annual inspection.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
deb M.
12/2011
5.0
pest control
  + -1 more
Overall, everything was great. We had no problems at all. They were responsive and kept up with the schedule so we did not have any issues.
Description of Work: We used them for ten years while we had a termite contract.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nikki V.
06/2011
3.0
pest control
  + -1 more
They did work for me earlier, but were $15 more than my current pest control company. I may not use their services in future.
Description of Work: I used the services of Northwest Exterminating for pest control, 3 months ago.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
$90
Chris H.
05/2011
5.0
pest control
  + -1 more
After comparing three exterminators, I decided on Northwest because of their prompt and friendly response to my request for a quote on residential pest control. I don't have a pest problem but wanted prevention from future problems. I quickly scheduled an appointment. The technician, Brent, was on time and very friendly. He explained the service he was providing that day and future visits. A few weeks later I noticed ants getting into a crack in my foundation. I called and asked Brent to make an unscheduled visit to take care of them. He came within two days and sprayed them free of charge. The ants have not returned. Overall, I am very pleased with the level of service provided by Northwest and will use them in the future.
Description of Work: Northwest was very responsive to my request for pest control on my home. Their quote was competitive and the technician was very knowledgeable and friendly. He was on time and explained everything well.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Mindy H.
05/2011
5.0
pest control
  + -1 more
Excellent! Bryan Nau was the inspector. He arrived right on time, was completely professional and was incredibly thorough. Two thumbs up!
Description of Work: We have several houses. For the last house I had the largest termite company do the inspection and they gave the house a clean bill of health. The same week I had Northwest do the same inspection so I'd have a choice between two companies. I was shocked when Northwest found active infestation that the other company completely missed! Yesterday Bryan Nau, Inspection Specialist from Northwest come to inspect another home that we just bought. I was amazed by how incredibly thorough he was. He didn't leave anything to chance and even moved a heavy dresser in a garage storage room to be able to inspect behind it. We haven't had the work done yet but I'll continue this report as soon as it's completed and we have the termite bond. If you need an inspection, ask specifically for Bryan Nau. You'll be as impressed as I was.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
william N.
04/2011
5.0
pest control
  + -1 more
Exactly as planned.
Description of Work: Termite liquid pesticide and centricon bait stations installed around perimeter of house and studio outdoors.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$600
Jessica C.
09/2010
4.0
pest control
  + -1 more
I did get estimates from other companies too and all the companies were very close, price wise. I don?t want to misquote them. The estimator was punctual. They were pretty good and responsive but the price wasn?t quite right. The time they took in communicating was a little bit slow. So I didn?t use their services to get the work done. However, I would consider going back to them since they were my second choice. If the other company wouldn?t have done the work for me, then I would have chosen them.
Description of Work: I received an estimate from Northwest Exterminating about 14 months ago for termite control. They provided me a quote for bait or spray system.
Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
ERIKA S.
12/2009
5.0
pest control
  + -1 more
It was around $1,100 originally to install all the baits around the house and we pay around $70 a quarter for them to check them. The guy that comes out to check the baits works with us. We have dogs that have a doggie door. We have to coordinate when they come to make sure the dogs are in the house. They have one guy that distracts the dogs while the other guy checks the baits. Our dogs are not that nice to strangers. I am glad that they call first. They are down to earth and we haven't had any problems with them.
Description of Work: We use Northwest Exterminating to check the baits for termites. They come monthly and we have a contract with them.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Richard O.
11/2008
5.0
pest control
  + -1 more
They are very honest.
Description of Work: I've used this company for over 20 years for routine termite control.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro

    Contact information

    1740 CORN RD, Smyrna, GA 30080

    www.callnorthwest.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:30 PM
    Tuesday:
    7:30 AM - 5:30 PM
    Wednesday:
    7:30 AM - 5:30 PM
    Thursday:
    7:30 AM - 5:30 PM
    Friday:
    7:30 AM - 5:30 PM
    Saturday:
    9:00 AM - 1:00 PM

    Licensing

    Bonded
    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Pest Control,
    Animal Removal,
    Lawn Fertilization & Treatment,
    Lawn and Yard Work,
    Insulation,
    Home inspection,
    Gutter Cleaning

    FAQ

    NORTHWEST EXTERMINATING - Smyrna service center is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 5:30 PM

    Tuesday: 7:30 AM - 5:30 PM

    Wednesday: 7:30 AM - 5:30 PM

    Thursday: 7:30 AM - 5:30 PM

    Friday: 7:30 AM - 5:30 PM

    Saturday: 9:00 AM - 1:00 PM

    NORTHWEST EXTERMINATING - Smyrna service center accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, NORTHWEST EXTERMINATING - Smyrna service center offers free project estimates.
    Yes, NORTHWEST EXTERMINATING - Smyrna service center offers eco-friendly accreditations.
    No, NORTHWEST EXTERMINATING - Smyrna service center does not offer a senior discount.
    No, NORTHWEST EXTERMINATING - Smyrna service center does not offer emergency services.
    Yes, NORTHWEST EXTERMINATING - Smyrna service center offers warranties.
    NORTHWEST EXTERMINATING - Smyrna service center offers the following services: NorPest Green Pest Control, Termite Control, TAP Insulation, Lawn Care, Green Mosquito Control, Fire Ant Control, Wildlife Services, Lawn Care, Complete CrawlSpace, Bed Bug Control, Commercial Services, New Construction, Realtor Services, clearance letters, Sentricon Termite Colony Elimination

    Contact information

    1740 CORN RD, Smyrna, GA 30080

    www.callnorthwest.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:30 PM
    Tuesday:
    7:30 AM - 5:30 PM
    Wednesday:
    7:30 AM - 5:30 PM
    Thursday:
    7:30 AM - 5:30 PM
    Friday:
    7:30 AM - 5:30 PM
    Saturday:
    9:00 AM - 1:00 PM