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Flood Pros USA - Atlanta

General Remodeling, Water & Smoke Damage

About us

When it comes to restoring homes following a flood, fire, or other disasters, few restoration companies are as committed to their customers as Flood Pros USA. Since 2015, we’ve been providing homeowners and businesses with professional water, fire, and smoke restoration services and mold remediation in order to help them return to their properties and daily routines as quickly as possible. We offer free inspections to ensure that they’re getting the services that they need to remedy their damage issues. We’re proud to say that we are dedicated to taking care of our customers and building trust and understanding.

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

Our services include: Water Damage Restoration - Emergency Water Removal - Fire Damage Restoration - Smoke Damage Restoration - Mold Removal - Mold Detection - Contents Cleaning - Emergency Plumbing - Disaster Cleanup - Trauma Scene Cleanup - Flood Damage - Basement Flood - Burst Pipes - Sewage Cleanup - Asbestos Removal - Odor Removal - Allergen Removal

Services we don't offer

We're always interested in hearing about your project! If you have a project that is not listed above and you'd like more information, please feel free to reach out!

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.937 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 37 reviews

Hagar F.
03/2022
1.0
remodeling
  + -1 more
Terrible! No communication.. hard to get anyone to talk to you.. wait weeks and hear nothing, you have to call them. Sloppy work and now we have to fix some damaged things. Wish I never called
Description of Work: Damage repair

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Robert H.
05/2020
5.0
Flood Pros removed all water and moisture from damaging structure and walls. Removed carpet and pads and saved my carpet.
Description of Work: Hot water heater flooded basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Yoely T.
05/2020
5.0
Flood Pros USA were very helpful. We were struggling to deal with the basement and they were just amazing. They do quality work and were very responsive. I highly recommend them.
Description of Work: We needed work done on the basement due to flooding

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peter K.
05/2020
5.0
The flooding occurred at night. A friend recommended Flood Pro and I called them. They arrived within two hours and went straight to work. The water was drained and they were done for the night. They came the following day to dry out the carpet cut and replace the damaged drywalls and commenced dehumidifying. Three days down the road and my basement was fully restored. They were very reasonable in their pricing. I would highly recommend them.
Description of Work: Cleaning and restoring a flooded basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Yolonda A.
05/2020
5.0
We had the misfortune of our water heater leaking and flooding our basement. My main concern was finding an honorable, professional company that we could trust to cleanup and restore our basement without having to supervise them or chase them down. I am so thankful we chose Flood Pros USA! An energetic crew came out within hours of calling and completed an assessment and brought drying equipment and dehumidifiers. The company’s project management from beginning to end was methodical and impressive. Flood Pros USA provided exceptional customer service and I love their communication style. Abraham, Joe or Moses provided daily updates and explained what the next steps would be. They were always available to answer questions and returned calls and texts promptly. They tested for mold, removed and replaced carpet & drywall, re-installed insulation, repainted the walls, sanitized, etc.…they did it all! But the best benefit of choosing Flood Pros is that they worked directly with our insurance company. We just had to make the initial claim and Flood Pros did everything else. I would recommend them to anyone that needs a trustworthy and dependable water restoration company in the future. Thanks Flood Pros!
Description of Work: Mold Remediation & Water Restoration

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sara W.
12/2019
5.0
Our school had major water damage. They came in extracted all of the water, mold, and mildew. They were extremely professional and their workmanship was outstanding.
Description of Work: extracted water, remediated mold and mildew and restored damaged property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ernesteen D.
12/2019
5.0
The company provided the top of the line service. They provided excellent service.
Description of Work: The school suffered a lot of water damage..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna B.
12/2019
5.0
We were able to continue our education program shortly after the water damage thanks to your awesome service!
Description of Work: WATER DAMAGE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michelle W.
12/2019
5.0
Flood Pro was great! We had major damage to the roof and floors after a water leak. We were very happy with the service they provided. Will defiantly use them again.
Description of Work: Restoration

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kimberly K.
12/2019
5.0
workmanship and professionalism were outstanding.
Description of Work: company extracted water, remediated mold and mildew and restored damaged property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karrie H.
12/2019
5.0
Fast. Friendly. Professional high quality work! Our school suffered major water damage -- Flood Pros were amazing! Would highly recommend!
Description of Work: Flood damage at our school

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Talisha S.
12/2019
5.0
This company was thorough, diligent & wonderful to work with during such a stressful time (major water damage).
Description of Work: Water damage restoration

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hazel V.
12/2019
5.0
remodeling
  + -1 more
This company has done an amazing job correcting the issues at the International Academy of Smyrna. The multipurpose room was destroyed by water, and they extracted, remediated, and rebuilt it beautifully.
Description of Work: Water, mold, rebuild

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peter M.
12/2019
5.0
remodeling
  + -1 more
Perfect service, professional and friendly. Not only did they Dry our school they cleaned our contents and even came back several times to make sure the job was done right.
Description of Work: Remediation from a roof leak in a commercial building

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Destiney W.
12/2019
5.0
Our school received tremendous amount of help from this wonderful company!
Description of Work: Roof repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles D.
12/2019
5.0
My wife’s school suffered a terrible water loss last year and had major work completed throughout the building, 95% of which was completed by MRS Restoration/Floodpro. I am so appreciative for their support for her and her students!
Description of Work: My wife’s school suffered a terrible water loss

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michele J.
12/2019
5.0
The job went well. FloodPro did a great job fixing the water damage and made sure that were free from mold. They made sure that the students and staff were protected by putting up barriers in the areas that were impacted.
Description of Work: Extensive Water and Mold Damage in our school.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kelly G.
12/2019
5.0
very well, very clean and organized
Description of Work: The PE Mulitipurpose

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Samantha R.
12/2019
5.0
remodeling
  + -1 more
Our school had major water damage. They came in extracted all of the water, mold, and mildew. They were extremely professional and their workmanship was outstanding.
Description of Work: Water extraction, remediation of mold and milder, and restoration of damaged property

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrea G.
12/2019
5.0
Everything ran smooth and couldn’t have asked for better help! Thank you so so much for making our job a lot easier!
Description of Work: Flood reparations

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Danna E.
12/2019
5.0
The workmanship and professionalism were outstanding.
Description of Work: The restoration company extracted water, remediated mold and mildew and restored damaged property.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

April R.
12/2019
5.0
The work was performed during the months of July and December 2018, it was paid for through an insurance claim, and the workmanship and professionalism were outstanding. The restoration company extracted water, remediated mold and mildew and restored damaged property.
Description of Work: Flood repair work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Zinta P.
12/2019
5.0
It went very well. The workers were professional and did an excellent job. The company representative was knowledgeable and provided quality service.
Description of Work: Water, mold removal, restoration of several classrooms and halls

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500,000

Michele J.
12/2019
5.0
FloodPro did a great job. Even with school being in session, they were able to complete the job without any interruptions of our school day. It was a definitely a seamless process.
Description of Work: We suffered from serious water damage last school year and MRS Restoration/Floodpro came to the rescue. They extracted water, remediated mold and mildew as well as restored damage property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Danielle W.
11/2019
5.0
The gentleman that came out were extremely professional and also very friendly. They came out very promptly and I felt very safe the entire time they were in my home. They did the work quickly and efficiently.
Description of Work: Leak repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

1264 Concord Rd SE Ste 203, Smyrna, GA 30080

https://www.floodprosga.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
CGC1520630
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

General Remodeling,
Water & Smoke Damage

FAQ

Flood Pros USA - Atlanta is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Flood Pros USA - Atlanta accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Flood Pros USA - Atlanta offers free project estimates.
No, Flood Pros USA - Atlanta does not offer eco-friendly accreditations.
Yes, Flood Pros USA - Atlanta offers a 10% senior discount.
Yes, Flood Pros USA - Atlanta offers emergency services.
Yes, Flood Pros USA - Atlanta offers warranties.
Flood Pros USA - Atlanta offers the following services: Our services include: Water Damage Restoration - Emergency Water Removal - Fire Damage Restoration - Smoke Damage Restoration - Mold Removal - Mold Detection - Contents Cleaning - Emergency Plumbing - Disaster Cleanup - Trauma Scene Cleanup - Flood Damage - Basement Flood - Burst Pipes - Sewage Cleanup - Asbestos Removal - Odor Removal - Allergen Removal
We're always interested in hearing about your project! If you have a project that is not listed above and you'd like more information, please feel free to reach out!

Contact information

1264 Concord Rd SE Ste 203, Smyrna, GA 30080

https://www.floodprosga.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day