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Decks & More Inc

Decks and Porches, General Remodeling, Sunrooms and Patio Enclosures,

About us

Locally owned & operated. Awards won - 2008, 2009, 2011, 2012 2013 Angies List Super Service Awards, 2009 Master Design Award for Dettached Structure, Contractor of the Year (COTY) Award 2011 & 2012 Regional winner for residential exteriors under $100k. Contractor of the Year award 2012 Residential Specialty. National Deck Award Winner...20111 for Best deck Under 500 Sq Ft : 2013 Atlanta home improvement Magazine's Best before and After 1st Place Home exterior. 2013 National Winner on www.decks.com for Best Porch Project

Business highlights

24 years of trusted experience

Services we offer

Sunrooms, outdoor kitchens, custom decks, porches, additions, basements, baths, interior & major remodeling.

Services we don't offer

Pest control, plumbing & roofing.

Amenities

Warranties
Yes
Senior Discount

$250



Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.793 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
2%
3
4%
2
9%
1
9%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.7
responsiveness
4.9
punctuality
4.8
Showing 1-25 of 93 reviews

Karl D.
02/2022
5.0
decks, drywall, electrician, insulation, lighting, remodeling, replacement windows, house painters, interior painters, doors, sunrooms
  + 9 more
Frank and his team of professionals were a pleasure to work with during the recent renovation of our deck and sunroom conversion. Decks are their specialty and the quality is in every detail, but the show stopper is the sunroom conversion. While working through the supply chain issues of the Summer, Frank and his team of professionals built a space for my family to grow and enjoy for many years to come. When we do sell, the sunroom will sell this house -- floor to ceiling windows on one side, fireplace with built-in desks, saved the tile floors to keep costs down, 15-foot accordion style door that opens onto a beautifully crafted deck. We love our sun-filled, family-friendly, new space. So in conclusion, would I hire Decks & More again? Emphatically, yes.
Description of Work: Porch and sunroom conversion
Rating CategoryRating out of 5
Yes, I recommend this pro
$125,000

Kathy E.
09/2017
5.0
decks
  + -1 more
I would highly recommend Frank and Mike with Decks and More! Our nightmare began on Valentine’s day, with our deck falling into the house. We found Decks and More right away, but had to wait 4 weeks due to the insurance company. Frank went above and beyond, contacting the insurance on our behalf, trying to get the ball moving. After everything was signed off on, Frank move quickly to get his workers out within that same week to try and help catch up some time. Freddie started on a Thursday and completed everything by Tuesday. I’ve never seen someone work so hard and fast!! Mike checked up on the project every morning and again in the evening. Frank sent us thank you cards for both selecting his company to begin with and for actually signing his contract – who does that anymore! So very thoughtful and shows how appreciative he was in our business. At the completion of everything Frank came out a few days later to check on us, and make sure we liked the new deck. Which we absolutely love it!
Description of Work: Rebuild of fallen deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Lorraine S.
07/2017
5.0
decks
  + -1 more
Better than we could have hoped for . Done fast, beautiful and they cleaned up completely. total job was done in 2 and 1/2 days!
Description of Work: created a veranda roof over an existing deck

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Patrick D.
05/2017
1.0
decks
  + -1 more
I was first told that they do not give FREE estimates. I explained the deck configuration and approximate size. Frank said he based the deck on my description at around 700 sq/ft. Not even wanting to see the deck and no free estimate, he quoted $90,000 to $100,000 over the phone. This is totally ridiculous amount of well over $100 sq/ft. Sorry, but I just can't believe the price per sq/ft of decking to be more than building a house. I can't believe anyone would contract a job without an estimate or at least seeing the project. Hard to believe these reviews anymore! I obviously will be contacting someone else.
Description of Work: Redo an old multilevel deck with composite decking.

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Decks & More Inc
[Member Name Removed] thank you for Response..... We never did any work for You.... Yes we would love to help everybody sometimes we are not a Good Fit for every job and that is why we talk on the phone first... WE just saved each other time. We wish you the best of Luck with your Deck Job. Your Local Contractor, Frank Pologruto www.decksandmore.biz 770-235-6929

Erin W.
04/2017
2.0
decks
  + -1 more
I was initially excited to contact this company due to their reputation and website gallery of work done but was so disappointed and even insulted with the information and conversation that was had about my project. I was told that a project like mine, to be done correctly and with quality, would cost me anywhere from 10K to 15K. I could maybe see that if I wanted the covered porch totally gutted and rebuilt from scratch but that was not what I was asking to do. I simply wanted an existing covered porched screened in with nice/decorative materials. I was told that I would be better off contacting a local handy man service (The Trusted Toolbox) or something of that nature to have my project done. Clearly, I was wanting something nicer that what a handy man service could do without gutting my existing porch. It would have been easier if this gentleman would have just told me upfront that what I wanted done would be below his price range of work instead of trying to tell me that my job falls in some 10/15K range which is just ridiculous . It would also benefit him to have a price range listed on his website to save consumers and himself time from calls on jobs that he considers monetarily too small. Sadly, I will not use him in the future or recommend his company after feeling insulted and getting the impression that this company is way, way overpriced. I will be going with one of the other reputable decking and porch companies that gave me a very honest and realistic quote.
Description of Work: Needed a small 6' x 12' existing covered porch screened in with new decorative railing, posts, double screen doors and wide steps. Around $4,000.00 at the top end for a job this size. I've received a couple quotes from very reputable decking and porch companies that came in under 4K.

Rating CategoryRating out of 5
value
1.0
professionalism
2.0
responsiveness
5.0

$10,000

Response from Decks & More Inc
[Member Name Removed] We appreciate your feeback... Once again:..... We did not Do Any Work for You. [Member Name Removed], we spoke on the phone, Decks and More gave you some general ballpark ranges of pricing. If We are not the right contractor for you that is fine... That is why we speak on the phone First. No harm No Foul we just save your time and energy. We wish you the Best of Luck with your Project. Your Local Contractor, Frank Pologruto www.decksandmore.biz 770-235-6929

patricia P.
03/2017
3.0
decks
  + -1 more
I did speak with the owner. He quoted a price that was really I believe way to high without actually seeing the proposed job. I already have a half screened porch with a screen door and the other side is opened but covered with three steps leading to my yard. I want to get the entire porch screened in. I was attempting to explain what I wanted done. He was some what condescending when I was trying to explain. He spent more time trying to talk me out of them coming over to give me a quote based on his proposed quote. I am sure his business does good quality work and am sure they are very busy like he said. But I was put off by his attitude. Eventually I told him don't worry about it and I will check with someone else.
Description of Work: To turn half screened in porch to fully screened in.

Rating CategoryRating out of 5
value
3.0
professionalism
3.0


Response from Decks & More Inc
[Member Name Removed], we appreciate your Feedback. We never did any work For You.... We are not the right contractor for You and we wish you all the Best.... Your Local Contractor Frank P Pologruto www.decksandmore.biz 770-235-6929

Michael B.
12/2016
5.0
decks
  + -1 more
Great experience with those guys they actually did work for us. They're on the high side but we still went with them.
Description of Work: I used Decks & More Inc for decks and porch services. They actually did an entire deck, rebuild a deck. They did all the permits and everything we needed to. The cost was $35000 and that included a tear down and complete construction of a 420 foot deck and stairway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$35,000

Raymond T.
10/2016
5.0
ceramic tile, decks
  + 0 more
The work was great. Frank came out, talked to us about several options, and gave us a ballpark estimate. We chose his above others even though it was higher because we plan to be in this house for a long time and wanted a quality product. He had to wrangle with the City about the encroachment to the property line but handled it like a pro and got the permits. The work was a bit slow but steady and we have a beautiful deck(s) that are perfect for our needs. The solid feel of the deck itself is impressive and the extra details added at no cost were great!
Description of Work: We had our old large deck (16 x 25 ft) removed and a smaller 16 x 14 ft deck built along with a small side access deck to your sunroom. The sunroom also needed to be leveled as it had settled a few inches over the years and had 30+ year old supports.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Tom H.
03/2016
2.0
decks
  + -1 more
They called about an estimate and told me over the phone the price would be $25-30,000 without coming out and even looking at the project. Having met with 5 other contractors and hiring one who actually wanted the job and showed up to assess the project, I think this phone call and estimate over the phone is completely unacceptable and would caution anyone wanting a new deck to move past this potential contractor.
Description of Work: They called about an estimate and told me over the phone the price would be $25-30,000 without coming out and even looking at the project.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
3.0

$30,000

Response from Decks & More Inc
Hello: [Member Name Removed] We truly appreciate you call the other day, we are very experienced contractors with over 15 years of experience and over 500 completed and with over 30 major awards Earned!!! You are absolutely correct every call we take we discuss your project over the phone with you, Next we give you a ballpark number just like we did with you...... Your investment for your..Porch project.... $25k to $35k [Member Name Removed], we are simply set a threshold or bottom base investment for you!!! if this not a good fit for you or us then we do not Waste Each other time's!!! [Member Name Removed] We get over 1,000 to 1,200 calls for new work this year, we can only go on about 200 Appts for new business....We are simply trying to help you and guide you with a base investment amount for your project and also manage our time wisely ....Doesn't that make sense!! For all Angie's List members: here is a list of Ballpark pricing for everybody to use: Wood Deck............$10k...to ...$25k....most decks......Avg Wood deck investment is $12k to 18k Composite deck......$25k..to....$50k...Avg Composite deck project is about $32k to $48k Screened In Porch with a deck ...$25k to $65k.....Avg job investment is about $35k to $50k [Member Name Removed] we are not obligated to you to give you a Free visit or Appt. Most people understand if you only have $5,000.-- for a deck project and the job is going to be $10k or more.... There is no need to waste each other's time: [Member Name Removed] I am truly thankful you call but I hope you are not wasting everybody's time. I have a strong feeling you will get quotes in the $25k to $35k range. I wish you the best of luck with your project. Your Local contractor Decks & More Inc. Frank Pologruto [hyperlink removed] 770-235-6929 Cel

kay E.
12/2015
5.0
decks
  + -1 more
he did not do the job. see note above.
Description of Work: frank gave me an alternative to my 40K job which would cost me about 5K. he had no vested interest in doing this other than to help me save money. I appreciated his honesty as it caused him to lose the job when I chose the alternative means to solving my front porch project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Decks & More Inc
Hello: [Member Name Removed] It was pleasure to met you the other day and I am always here to help and serve our community. Next, even though we would love to build you a new Porch, The best course of action was to simply raise the sinking concrete patio with concrete pumping / mud-jacking. and we referred over to a couple of concrete mud-jacking companies that could help assist you.... Please keep me posted I am always to help & serve you. Best of luck to you and your family... Sincerely, Frank Pologruto [hyperlink removed] 770-235-6929 Cel

karen L.
11/2015
5.0
decks
  + -1 more
I live my deck. It was really done well. The job was done in 10 days. It was a big job. I have 3 dogs and the workers were very careful to close hate when they left for the day.
Description of Work: I had my deck removed,expanded and an under deck added

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$15,000

Elizabeth A.
05/2015
5.0
remodeling
  + -1 more
They did a great job. Very happy with them.
Description of Work: Screen porch built.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$43,000

Response from Decks & More Inc
Hello: [Member Name Removed] we truly appreciate your business and are looking forward to serving you and your family, in the near future. please remember we are only a phone a call away if you need us. Sincerely, Frank Pologruto [Hyperlink Removed] 770-235-6929 Cel

KHARA T.
03/2015
5.0
sunrooms
  + -1 more
While he was very professional and showed us pictures, the estimate was out of our price range. He provided an estimate to us on the spot.
Description of Work: They provided an estimate for a sunroom and to add a deck.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Decks & More Inc
It was nice to meet you. and I wish you the Best of Luck with your Home Improvement project. Please remember I am only a phone call away to help and assist you. Sincerely, Frank Pologruto www.decksandmore.biz 770-235-6929 cel

David S.
01/2015
5.0
decks
  + -1 more
Frank and his team are extremely professional from initial discussion through completion of punch list items. The final product produced exceeded expectations and was completed timely. We interviewed 2 other contractors for this job and chose Frank based on his resume and candid approach to the design/build for this project. While not the cheapest bid, our view was that you get what you pay for and Frank delivered in spades. Especially impressive was his ability to shepherd this project through county approval process and handle the inspection process without causing undue delay. I would not hesitate to use Frank and his team again. Many thanks for a job well done and we look forward to enjoying our porch for years to come.
Description of Work: Built a custom screen porch on an existing deck attached to my home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40,000

Response from Decks & More Inc
Hello: [member name removed] Thank you very much for your business we truly appreciate your job and time you spent with us. We are looking forward to assisting and serving you in the future I am here to help. please remember we also build additions, sunrooms, basement and baths. It truly a pleasure to work with you on this project. I am looking forward to serving you in the future.

Helen J.
01/2015
5.0
decks
  + -1 more
From start to finish, Frank's crew and Mike made this project so smooth. Yes, it took a week longer than planned. But, the issues they faced and how they addressed them....I couldn't be happier. There were days where the crew had to take off because of delayed inspections. But Mike came by almost every day to make sure that my husband and I stayed informed. All in all I am so pleased that we made our choice to hire Frank. Now I have my dream porch!
Description of Work: I first called Frank back in October 2014. He came over and sat down with me and my husband just a few days later. We discussed our plans and what I had been thinking about for years. Since we had the house really. After a few weeks of thinking about our dream and much thought on the price, we decided to bite the bullet on it. We had other contractor choices but Frank's professionalism sold us completely. Frank and his exceptional team came in and tore down my "builder grade deck", as they like to call it, and started from scratch. They took time to make sure the house structure and new supports were strong and would last a lifetime. This took a few days, but I didn't mind. They really put thought and effort into their projects. What's even better as they went along is that if Mike ( Frank's Project Manager), saw something he immediately took charge and took care of it. Both my husband and I are very pleased we chose Frank.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$42,500

Response from Decks & More Inc
[Member name removed] we truly appreciate your business and are looking forward to assisting you in the near future. It was truly a pleasure to work with you. Remember we do amazing interior work as well such as basements, baths, and sunroom additons. Sincerely, Frank Pologruto [hyperlink removed] 770-235-6929 cel

Peggy C.
01/2015
2.0
ceramic tile, decks, flooring contractor, home remodeling
  + 2 more
Very disappointing experience. I cannot recommend Decks and More for similar remodel projects. As with any major remodel project, I expected delays and a few minor re-works. What I didn't expect was incompetent, sloppy, sub-par work from a company that charges premium dollars and claims that "all work is completed by professional craftsmen." The condition of two of the bathrooms was totally unacceptable when the final invoice was presented. I was shocked that the owner of the company would risk the reputation of his company without ensuring that the issues noted were either avoided completely or remedied before I brought them to his attention. Many were obvious rookie mistakes that IMO should never have been acceptable to the project manager. To name a few specifically: shower floor was not leveled properly and did not drain, some of the tile installation looked worse than a weekend DIY project, door re-installed improperly and would not close, trash left inside and outside of home, caulking not done properly. The issues were obvious rookie mistakes that would have been avoided with adequate assignment and oversight of the sub-contractors used. During the rework (done by a different sub-contractor), the owner admitted that the sub-contractor used was probably not skilled enough to do the work assigned. In fairness to the company, most of the issues were corrected but a couple could not be (mis-alignment of tile in master bath). My disappointment with the company and their work was exacerbated by an interchange with the company's owner mid-way into the project in which I pointed out a series of errors that could easily have been resolved through better project planning/management. My criticism was in the spirit of improving the process to avoid further mis-communication and errors that in the end proved to be a major aggravation to me and a cost to Decks and More. The response I received was disrespectful, dismissive, confrontational, arrogant, uninformed and unprofessional. I paid Decks and More lots of money to do the work and expected to be treated as a valued customer regardless. I was not treated that way. I will not do business with this company going forward.
Description of Work: Remodeled 3 bathrooms in home.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0

$50,000

Response from Decks & More Inc
(member name removed), Thank you for you business and response we truly appreciate the feedback. However, there are 2 sides of the story, Yes we did complete 3 bathrooms for you!!! 2 full remodels and small work in the lower half bathroom. You had your Friend who was a designer who was suppose to gives us the pattern and layout of the tile which delayed us by 1 full week. Also, you did not provide the proper control valve for the shower head which your were instructed to provide for us do and I Personally told you to do .Therefore, we stepped to the plate and got it for you with no additional charges. this delayed us another 2 days. (member name removed) we tried to keep our mouth shut but your designer but you would not listen The designer could do no Wrong!!! Secondly, you and add 2 Change orders to the project which extended the project further. As For the quality of work you gotta to be Kidding me!!! Yes we run into challenges in some jobs. However, we fixed everything on the list for you over and even More!!! You have 2 amazing and stunning bathrooms finished in your home!!! Furthermore, we finished all bathroom work on the 5th Oct 2014 then all we had to to do is the punch out work. And you did not let us get back into the home until 31 Oct... 3.5 weeks later!!! Then you had more issues and you & I meet then we to wait another 2.5 weeks.....to do ....1 - 1/2 days of Punch out work. (member name removed), You Got everything you asked and More!!!! Most contractors would have quit the job if they had to wait 6 weeks to do the punch out work!!! You are extremely fortunate you hired me who stuck with you until the end. Finally, for the final payment after we finished everything on a Friday morning you still did not provide my the payment which we truly earned!!! after all that time 6 weeks you made me wait a couple of days and mailed the payment to me!!! What a selfish move!!! e (member name removed), I am sorry this job did go smoothly for you, In any remodeling jobs we will make mistakes but we will gladly fix them for you. Here is a list of things we did for you for Free just in case you forgot them already. 1. Repainted all hallways & walls for you........................................$1,300.— Free 2. Reset the light fixture in the bathroom to center it properly..............$350.— Free 3. Electrical work 4. Replace 3 light fixtures in the closet/home .......$90.—ea x 3 =.......$270.— Free 5. Install an extra GFCI outlet outside............. .................................$395.— Free 6. Replace 1 switch on the porch as per your request.........................$175.-- Free 7. Repainted the whole kitchen area for not just the ceiling..................$900.— Free Upgrade 8. Fixing the hardwood flooring which our guys did not damage............$375.-- Grand total for all the extra we did for you...............$3,765.-- Let me remind you have great taste and you have 2 Beautiful and Stunning bathrooms that I am extremely proud of. (member name removed), you have 2 Award Winning bathroom projects in your home, where we did the complete remodeling jobs. I would love to send my photographer to take some professional pictures of them and put them in my Portfolio!!! (member name removed) i will gladly pay you $250.-- for Access to the home, for us take professional photos of the bathrooms with my photographer!! (member name removed), You are a good person and a hard worker I am sorry you feel the way you feel. (member name removed) I wish you well and I will say a prayer for you today. It looks like you could use one. Have a great Day!!! Sincerely, Frank Pologruto www.decksandmore.biz 770-235-6929 cel

MARY W.
11/2014
1.0
decks
  + -1 more
I didnt use the deal because I felt like I was being screened and if I didnt have at least 10,000 he wasnt even bothering to come out and look at the job,
Description of Work: I purchased a deal for a $1000.00 credit toward a new deck, porch, patio or sunroom installation.
Rating CategoryRating out of 5
$500

Response from Decks & More Inc
First Off We did not do ANY work for You!!! Yes, [member name removed] We Will absolutely Qualify our customers before coming out to see them. And you are a perfect example of why we need to Qualify our clients. [member name removed] you thought you could a small deck about 12 x 18 with a full set of steps permitted and Built for $2,000.-- Our materials will cost Well more than $2,000.--!!! Yes that job should run About $10k - $18k depending on the accessibility and what extra features you want??? I am glad we did not waste each other's time Your a sweet and nice person but wake up this 2014!! things are very expensive the average SUV vehicle is About $40k to $60k...the average price home in the USA is about $220k to $250k......Most High quality New homes are priced in the $400K to $600k range As far the coupon you bought online via Angies List I told you need to take that up with Angies List they control that promotion!!! For everybody's Information here is break down or ranges of our work: Deck Repair work min charge is $2,500.-- repair can range form $2,500.-- to $10,000.- possibly more depending on the situation or Scope of Work. New Wood Decks $10k - $25k Depending on the scope of work. Composite Decks $25k - $50k Depending on the scope of work Screened in Porches $25k - $50k Depending on the scope of work Additions/Sunrooms $50k - $70k Depending on the scope of work. Basements starting at $50k - and Up. Please, feel to call me with over 20 Award winning Projects and over 500 jobs completed we have a tremendous amount of Knowledge and experience in the Remodeling industry, we are truly here to help and assist you. I wish you a Happy Holiday season!!! Sincerely, Frank Pologruto [hyperlink removed] 770-235-6929 Cel

Caitlin M.
11/2014
5.0
ceramic tile, decks, drywall, electrician, hardscaping
  + 3 more
We had a deck and pergola that we wanted removed and replaced with a screened-in porch. We had several meetings with Frank, the owner, and liked how detailed the quote was and how responsive he was to our questions. We decided to work with Decks & More and they began the work quickly after receiving all the necessary permits. The guys who came each day to work were professional and courteous. They cleaned up at the end of each day. Mike, the project manager, was wonderful to work with! He was there every day and answered all our questions. We felt we were in good hands! The porch has turned out beautifully! It has a cathedral ceiling with bead-board and beams and a small bead-board wall for the TV. They took care of the roof, gutters, screens, electricity, foundation, tiling the floor, etc. All in all it took about 4 weeks, which was fantastic! Decks & More did a wonderful job with this project! We are incredibly happy with the outcome!
Description of Work: Decks & More removed a deck that was originally in the space and replaced it with a beautiful fully-enclosed screened-in porch.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40,000

Response from Decks & More Inc
Thank You very much for your business we are looking forward to working with you in the future. We are always here to help. Please remember we do additions, bathrooms, basements, and large remodeling projects. Sincerely, Frank Pologruto [Hyperlink removed] 770-235-6929 Cel

Denis R.
10/2014
5.0
decks, doors, replacement windows
  + 1 more
The project went very well.... The crew was ontime each day, cleaned up each day and were flexible with minor changes
Description of Work: Tear down of old deck, Install of new Screen Room and new Deck. Removed 3 windows and installed a new 8 foot sliding glass door leading to the screen room...

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40,000

Response from Decks & More Inc
[member name removed] thank you for your business we really appreciate it and we look forward to serving you and family in the future. Please, remember we also do major remodeling, additions, baths, basements, and all outdoor living spaces. please visit our new website @ [hyperlink removed] Sincerely, Frank Pologruto [hyperlink removed] frank1@decksandmore.biz 770-235-6929 cel

David O.
10/2014
4.0
decks
  + -1 more
Meeting went fine. Frank has a lot of good ideas. I think his price and ideas were ok. However, I do not pay contractors any money up front. I have elected to move on to another.
Description of Work: Met with me to discuss my deck plans

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$32,000

Response from Decks & More Inc
Hello [member name removed]: Thank you for the opportunity to serve you, This was simply not a good fit for our company, I wish you well in future with your projects. Sincerely, Frank Pologruto [hyperlink removed] 770-235-6929 cel

David H.
09/2014
2.0
decks
  + -1 more
This is the first contractor that I have dealt with that wanted to charge me $75 for just providing a quote. My project has been estimated to cost around $15,000 from other decking companies, so a 40 mile round trip to provide an estimate from their Smyrna location would be a drop in the bucket compared to what they would make.
Description of Work: Talked over the phone

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
5.0


Response from Decks & More Inc
First off ........."We Did Not do ANY work For You!!! Yes, some situations we will charge a small fee of $75.-- to and provide an estimate for you especially if it out of service area!!! My question to all Angies list members DO You Work for Free???...... Probably Not !!! However, Mr. Customer who does not live in our immediate service expects me to drop what I am doing and go and see him and provide him a free estimate and Design For Free Free......LOL Most of the time we will go out and provide you with A free Consultation and Design, however we will qualify you and make sure you serious about doing the project.Your time is "Valuable" and so is "My time" [Member name removed] we go on about 400 Appts a year and More than 60% these Appts DO Not do Anything!!! everybody is very nice and sound serious until they see or hear the pricing, but recently pricing has been going up because of the high demand most of these projects. and these projects ARE NOT Cheap!!! Like I said in other reviews our: Deck repair starts $2,500 and up $10,000.-- or higher Deck Projects start about $10k and go up, Porches $20k to $40k plus, Full Sunrooms $50k and Up Listen, I would go on every appt. if every customer made a buying decision but it simply does not happen. about 40% of the customers really do their projects and we get 1 out of 10. we simply want to make sure that you respect my time and input because once I give you my quote. you will see how a true professional operates and delivers, And you now have a measuring stick to compare it to the others. depending on the size of the job that quote is worth easily $250.-- to $500.-- depedingn on the size of the job. And Here's the kicker:...... If hire us we will gladly give the $75.-- back in credit towards your particular job. this way your are not losing anything!!! I am always here to help and assist you. please call me that is............ Free All the time....... We completed over 500 projects from Sunrooms, Deck, Porches, Kitchens ,Baths, and Basements from $1,000.-- deck Repair to a $363,000. Sunroom Addition with Swim Spa pool. We have knowledge and experience to serve you and your family Very Well... Sincerely, Frank Pologruto President [hyperlink removed] 770-235-6929 cel

Damon S.
06/2014
1.0
decks
  + -1 more
I guess I was supposed to beg his indulgence to let me spend my money and improve my home with him.
Description of Work: Frank has lots of reviews from non customers he's alienated. I'm not surprised. I also expect him to quickly respond and remind everyone he didn't actually do any work for us just as he has for all of his other negative reviews. But that's the problem. We contacted Decks & More about building a front porch and a screened deck in back. We had arranged for him to come visit in the evening after work. Frank called an hour before and regrettably I wasn't able to answer the phone. Rather than continue to come provide and estimate he left a voice mail stating he wasn't driving to Roswell if I couldn't answer the phone. While not pleased with his response we did speak later that evening via phone and rescheduled for a Saturday estimate. The Friday before I got another voice mail from Frank stating he had no interest in providing an estimate as our agreed timing was an inconvenience for him.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$30,000

Response from Decks & More Inc
First (removed member name) .....Once again..... We Did Not Do ANY Work FOR You!!!!!....Heck We did not give you a Proposal!!! To all Angies List members: Thank You for all the support and work from our Angies List customers, However, right now it is simply an amazing time to be a High quality Re-modeler & Contractor. There is simply a tremendous amount of people who want something done to their home. To All Angies list members: We truly like to provide proposals / estimates. However, I am not Obligated to provide you Estimate at your home for Free: but most of time we do: We are receiving about 1,100 to 1,300 calls so far this year and it looks like It will hit about 2,000 calls for new business.....I can only go on about 400 Appts. for the whole year. ( I have to choose wisely) Approximately 50% to 60 % we deliver proposals too Never Do the Job at all!! ( These are good people and they want to do the Project but sometimes it simply costs too much.) I am simply trying to maximize everybody's time. We want to speak Real customers who have realistic ideas of their Projects I usually can this do right over the phone. I am truly here to help as many people as we can. I am more than willing to speak with you for Free Over the phone. I am Truly here to help. As far a (removed member name) goes, we did have an appt. setup Then, I called him the day before to reschedule because of scheduling conflict and he sounded upset with me and that is his prerogative so we rescheduled the Appt. However, then next day I decided to cancel because of his tone & attitude. I Knew it was not a Good fit for Decks & More to spend our time with (removed member name) if this was going to be an uphill battle. (We have to use our Resources to best of our ability and our time is extremely valuable to me and my company) Finalizing, if your simply looking for the cheapest price (removed member name) I am not going to waste your time nor My time that is the main reason I canceled the Appt. However, If you want somebody who is Honest, Sincere, and truly cares about delivering a high quality finished project. Decks & More is here to help and assist you: Our Mission is simple: "Listen to the People We Serve, and Serve Them Well... Sincerely, Frank Pologruto President / Owner www.decksandmore.biz 770-235-6929 cel

Don S.
05/2014
5.0
decks
  + -1 more
First off, I think Frank is a great individual. He definitely is someone who focuses on providing quality work and service to his customers. He's one of the few contractors who returns calls, shows up when he says he will and provides an estimate on the spot. This might seem to be a 'normal' business approach, but I'm amazed (or maybe I shouldn't be) at the number of other contractors I contacted who never returned calls, never showed up as promised, or worse... show up but never send an estimate. You would think if someone's going to spend the time and gas to come out to your home, it would be in their best interest to at least send you an estimate. Frank on the other hand (IMO) was the consummate business professional. As for us, we've been wanting to replace our deck for awhile now since it is over 20 years old. And we thought if we replaced the entire deck we might as well go all out and double the size of the deck and pour a concrete pad underneath so we could use that area as another place to congregate so we wouldn't have to sit in the afternoon sun. (Our deck area has a SW exposure). We had several meetings/calls with Frank over a period of weeks discussing our 'ever' changing ideas for a new deck... make it longer, make it wider, where to place the stairs, type of balusters, etc; etc. Each time, Frank was very professional as he listened to our ideas, offered suggestions, and would always come back with "yes I can do that." We were ready to move forward with the project until there was that dreaded impromptu Friday afternoon business meeting, where my wife's company eliminated her entire dept. Needless to say, the deck will need to wait until we have a stable employment situation. But we will reach out to Frank when we're ready to move forward.
Description of Work: Frank came out and gave us some ideas for replacing our existing deck which was over 20 years old and no longer in code.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Decks & More Inc
Hello: Sir Thank you very much for your kind words: We are looking forward to serving you and your family in the near future I am always here to help and Assist you. Sincerely, Frank Pologruto www.decksandmore.biz 770-235-6929 Cel

Caren F.
04/2014
5.0
ceramic tile, decks, remodeling, sunrooms
  + 2 more
Frank and Decks & More transformed our ordinary deck into an elegant and stylish screen porch. From the very beginning Frank listened to our ideas and designed a screen porch that exceeded our expectations. With a vaulted ceiling, columns, a mantel, decorative trim, bead board ceiling and walls and ceramic tile floors our screen porch has more of a "room" feel. The attention to detail combined with the added practicality makes this porch the "go to spot" in our house. The crew was prompt and courteous daily. At the end of each day our porch was left clean and in order for the next day's work. Ceasar was an added gem. His craftsmanship is second to none. He was very helpful in providing ideas that helped to enhance the feel of the porch. We are extremely pleased with our new screen porch and deck and will not hesitate to call Frank for additional work in the future.
Description of Work: Transform our deck into a screen porch and replaced the remaining deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$31,000

Bob R.
04/2014
5.0
ceramic tile, decks, remodeling, hardscaping
  + 2 more
Once the options and specifics were completed, Frank put us with his right hand man Mike, his project manager. Mike kept us updated with schedule and progress reports on this large scale job. Mike was always accessible and very responsive. His team of people did marvelous work and anytime there were challenges, Mike and Frank always worked with us fairly and professionally during construction. Mike is outstanding and possesses a great work ethic and is truly an asset to the Decks and More team. Before too long, we started to see and visualize this amazing outdoor retreat come to life; We built a 2 level covered porch structure with curved archways, tongue & groove ceiling from Cypress Wood and a beautiful Travertine tile floor. Additionally, we replaced all the doors leading into the home from the deck and underdeck areas and the side porch. Next, we installed some high end composite decking boards and composite handrail rails for the outside staircase. We rebuilt the side porch (sun room) and finally, we finished off the lower level with an outstanding outdoor kitchen with stunning stone work that matched our stone work from our pool built 8 years earlier. I can say with confidence, if someone is looking for quality outstanding work, creativity and passion, these are your guys! Thanks Frank and Mike and to the entire Deck and More crew, our home has truly been transformed and we are thrilled!
Description of Work: We wanted to transform the back of our home by re-building our deck and side porch, but also wanted to create an amazing addition to the back of our home at the same time. This included an outdoor kitchen and entertainment area. My wife and I contacted several high-end contractors. Many of bids were very competitive. We contacted Decks & More in Smyrna, which was further away, but we saw a number of projects they had done that reflected our thoughts. After meeting Frank, it was clear he was a qualified, passionate and proud of his work. They were the highest bid, but that's because we believed they were the most qualified to build what we had envisioned. This included extending our roof off the back and created an amazing transformation. He had his artist do a rending and we went to contract.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150,000

Response from Decks & More Inc
Hello: [Member name removed] Thank You Very Much for your kind words and we truly appeciate your business and look forward to serving you in the future. Please feel free to call us if you need anything we are here to help. Sincerely, Frank Pologruto [hyperlink removed] 770-235-6929 cel

Contact information

1060 Medlin St SE, Smyrna, GA 30080

www.decksandmore.biz

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Decks and Porches,
General Remodeling,
Sunrooms and Patio Enclosures,
Ceramic Tile,
Doors,
Electrical,
Interior Painting,
Drywall,
Outdoor Kitchens,
Pavers and Hardscaping,
Exterior Painting,
Windows

FAQ

Decks & More Inc is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Decks & More Inc accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, Decks & More Inc does not offer free project estimates.
Yes, Decks & More Inc offers eco-friendly accreditations.
No, Decks & More Inc does not offer a senior discount.
No, Decks & More Inc does not offer emergency services.
Yes, Decks & More Inc offers warranties.
Decks & More Inc offers the following services: Sunrooms, outdoor kitchens, custom decks, porches, additions, basements, baths, interior & major remodeling.
Pest control, plumbing & roofing.

Contact information

1060 Medlin St SE, Smyrna, GA 30080

www.decksandmore.biz

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM