BARNES TERMITE & PEST CONTROL

**Termites I paid $600 to have bait stations installed. It was an extra $200 a year for monitoring. Although the contract stated a $200 fee for monitoring, I was not aware that applied to the first year, and the Salesman never mentioned it. That was explained when I called after receiving the first bill. Since I signed the contract, I took responsibility and paid on time every quarter. **Pests I specifically stated I needed cockroach treatment, and the salesman said that would be covered by a twice a year spraying. It did not work. I asked once for a re-treatment, which also did not work. **Now, I use $10 bait stations from Home Depot, which work very well.** At the end of the contract year, I decided not to renew, and I wrote that in the notes section of the bill, where it states comments. I later called the office to be sure it was processed and the lady at the desk said no. When I asked why, she became frazzled and said Mr Barnes does that. I asked to speak to him and he returned my call. Mr Barnes said a twice-yearly treatment will never kill cockroaches, I needed monthly. I advised him that his salesman told me it would be controlled by the twice yearly treatment, and monthly was too much for me. I cancelled since the salesman was misrepresentative in both instances. I refuse to do further business under these conditions, even if the price is better. Mr Barnes assured me that the bait stations would be filled-in after they were removed from the ground at my house. They were not. I was left with empty holes which I filled-in myself.

Barnes Termite and Pest control did such a great job I hired them for my monthly Pest treatments and intend to hire himto take over our Termite control annual contract. Mr. Barnes is down to earth, straight up on all areas of Pest Control. Defientely has an extensive knowledge concerning his industry. I highly recommmend recommend his company. As I said I have hired his company for my monthly pest control and as soon as my Termite control contract runs out I willhire him for that also.

They call me ahead of time even for outside service. I have never had any problems with billing or anything.

They are a very good company. They are honest and they don’t try to rip you off. I have been using them for years. There was a termite problem in another house that I lived. I had other companies come out and quote me enormous prices. They are hard working people. The same people have been there for over 10 years.

The price is $30 per visit. Visit are approximately monthly. Very nice, very helpful. I have had no problems.

I like that they showed up on time and they did a really good job making sure they did not miss anything. The technicians and the office are very easy to work with and they are good about working around my schedule if needed.

Good; I've been using Barnes since 1987 and have always been satisfied with the pest-control side of their service.

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REASONABLE RATES AND QUICK RESPONSE.

VERY DEPENDABLE, ON TIME.