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Amazon Cleaning LLC

House Cleaning

About us

Discover the pinnacle of cleaning excellence in Atlanta with Amazon Cleaning. As a trusted name on Angie's List, we are committed to transforming your living and working spaces into pristine havens. Our expert cleaning professionals are equipped with cutting-edge tools and industry-leading techniques to ensure a spotless and refreshing environment for you. Our dedicated team at Amazon Cleaning goes above and beyond to exceed your expectations. From deep bathroom cleaning to the meticulous kitchen, we tackle every nook and cranny with precision. Our comprehensive services are tailored to meet your unique needs, ensuring that every space receives the attention it deserves. What sets us apart is our devotion to both exceptional cleanliness and environmentally conscious practices. We use eco-friendly products that are tough on dirt but gentle on the planet, creating a healthier atmosphere for you and your loved ones. Our commitment to customer satisfaction is unwavering, and our Angie's List community stands as a testament to the outstanding experiences we deliver. Join the countless satisfied customers who have experienced the transformative touch of Amazon Cleaning. Elevate your surroundings to a new level of brilliance and freshness. Contact us today to schedule a cleaning that will leave you amazed.

Business highlights

20 years of trusted experience
Minority Owned & Operated
Se Habla Español
Family Owned & Operated
Eco Friendly

Services we offer

Ongoing House Cleaning Service, Move in/Out Cleaning Services, Airbnb Cleaning, and One Time Deep Cleaning Services.

Services we don't offer

Carpet Cleaning, Laundry Services.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8503 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
5%
3
2%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 51-75 of 503 reviews

Jerome M.
08/2016
5.0
house cleaning
  + -1 more
Perfect. Jose and Florina were prompt and meticulous. Not only that, they asked for an additional hour to make sure everything was done right...at no extra cost! Bonus. House looks great.
Description of Work: Move-out house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Lori D.
07/2016
5.0
house cleaning
  + -1 more
They charge me by the hour and it's usually for four hours. We added an extra thousand square feet, and they kept the same price. Whenever we need to add the fourth floor once a month, they just charge an extra $40. They have a quality control company that comes out once a month with them to check their work. I call them if I questions, or a complaint, and then they call them. It's nice and I've been using them for three years.
Description of Work: Amazon Cleaning cleans my house.
Rating CategoryRating out of 5
Yes, I recommend this pro
$190

Sharyn S.
06/2016
5.0
house cleaning
  + -1 more
Two lady clean 3 bedrooms 1 bath. The two living rooms too they were very fast and friendly. They put everything they moved back in order.
Description of Work: They clean my new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Akena D.
05/2016
5.0
house cleaning
  + -1 more
They were very professional and friendly. They did a great job cleaning all my house. I feel like I just moved in since is so clean. Very pleased with my choice of hiring them.
Description of Work: The clean all my house. Every room and both my living rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Kelley F.
05/2016
5.0
house cleaning
  + -1 more
The team was on time, polite and professional. They worked very hard and even stayed past the scheduled appointment window in order to make sure they cleaned everything that was agreed upon. I will definitely use Amazon in the future and recommend them.
Description of Work: Deep Cleaning of Condo

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Laura S.
04/2016
5.0
house cleaning
  + -1 more
I contacted Amazon Cleaning for their services on one of my recently renovated properties. As I live out of the region, I informed them of entry details as well as payment via phone. They provided a time window in which they would be at the property and were prompt in their work. The clean turned out great and I could not be happier with the professionalism of customer service or the quality of the job done. I wouldn't hesitate contacting Amazon Cleaning again for future services.
Description of Work: Move in/move out service with window clean added on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Frances S.
03/2016
5.0
house cleaning
  + -1 more
As always, the service went very well. We have 2 ladies that come out and they are very thorough and very fast. I have most all hardwood floors and they take care to mop without heavy wetting. Bathrooms and kitchen cleaned and mopped and if I see anything missed, they complete it for me and remember that item on subsequent visits.
Description of Work: Routine cleaning for my 2-story traditional home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Joshua W.
03/2016
5.0
house cleaning
  + -1 more
They are thorough and efficient in cleaning our home. Have always provided reliable and timely service.
Description of Work: My Amazon cleaning crew provides periodic house cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Alice B.
03/2016
5.0
house cleaning
  + -1 more
They have continued to do an excellent job. The cleaning team has been well trained to be thorough, polite and reliable. Also the management at Amazon has been great to work with.
Description of Work: They have been providing a weekly cleaning service at my house for over two years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Robert S.
03/2016
5.0
house cleaning
  + -1 more
The usual good service. We have been with Amazon for several years and prior to that had individuals rather than a company providing service. There were inevitable lapses of service with the best individuals but Amazon provides us with consistent professional service.
Description of Work: Dusting furniture, fixtures, fitting, blinds, moldings, and baseboards. Vacuuming floors and multiple area rugs. Damp mop hard wood floors. Clean WCs, bathtubs, showers and vanities. Clean stone surfaces in baths and kitchen. Clean kitchen surfaces. Collect and remove trash.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Austin S.
03/2016
5.0
house cleaning
  + -1 more
We love their work. They are very nice, always on time and do a thorough job. I would highly recommend them!
Description of Work: Amazon provides monthly cleaning of our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cassandra H.
02/2016
1.0
house cleaning
  + -1 more
They gave me a quote. I wanted them to compleat my service yet they will not respond to my emails or call. Very disappointed as I am having a 50th birthday party next week and now need to find a cleaning service.
Description of Work: gave me a quote only

Rating CategoryRating out of 5
responsiveness
1.0

Yes, I recommend this pro

Response from Amazon Cleaning LLC
We did not perform cleaning for the customer. We care very deeply for all of our potential customers. When we were contacted, our office was closed which was Friday after 4PM and we did not open until Monday. We do care and always try to reply to all of our customers during business hours. We apologize if this was not acceptable, but we are trying to help in every way possible.

David F.
02/2016
5.0
house cleaning
  + -1 more
These guys had a legitimate issue with their email and phones which is why they did not respond to my calls and emails. They called me yesterday and were very apologetic. Very kind. And I will be starting to work with their company immediately. They continue to be professional and I look forward to working with them.
Description of Work: Company came out to do a walk through. Gave me pricing. I signed their forms and initialed where needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Amazon Cleaning LLC
We did not perform work for this customer. Customer was told that we were not availability for the day that he wanted and told us to let him know if there is a cancellation. We were never rude or discourteous nor not responsive. We were waiting to hear back if the customer wanted another day, but we just cannot let our customers down if there are spots already taken and bump them out for another customer. We always care about our customer and potential new customers as they are the main source of our company, but we do reserve the right to reserve spots for our current customers and try to find availability for our new customers.

kathryn P.
11/2015
5.0
house cleaning
  + -1 more
It went well. The management is responsive when I call with changes. If I can't get my regular team, they send a managerial team who are always pleasant and efficient. I am extremely satisfied with their services. I have and will continue to recommend them to anyone who needs excellent and safe cleaning services.
Description of Work: They cleaned all 3 levels of my home perfectly. They arrive promptly and work diligently to get the job done in a timely fashion. They clean everywhere I ask them to.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Amazon Cleaning LLC
All of our vacuums are HEPA filtered for prevent cross contamination from house to house.

Frank Y.
11/2015
5.0
house cleaning
  + -1 more
It went well. I have employed Amazon Cleaners for about five years. They are nearly always punctual, and bring a two-person crew, almost always the same crew, so that they are well familiar with my house. The cleaning takes between two and three hours, and the they clean the bathrooms and kitchen and all the house, including the back porch, except for storage closets. They dust and vacuum, including dusting ceiling fans and chandeliers which are high off the floor. The mop and polish hard surface floors in the bathrooms and kitchen. The crews are friendly and helpful and it's a pleasure to do business with this company.
Description of Work: Cleaned my home, a four bedroom, 2.5 bath house with an enclosed back porch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$135

Response from Amazon Cleaning LLC
Excellent! We staff our customer service hotline so it is essentially real time now. In addition we have a reminder system set up to let all clients know via email 2 days before our arrival and one day via phone message.

Annie L.
11/2015
5.0
house cleaning
  + -1 more
The service is excellent and I always feel like our house is much cleaner than before they came. We normally get the same crew week after week which is really nice because they get to know our house.
Description of Work: The provider cleaned our house upstairs and down. They change bedsheets, vacuum, mop, clean blinds, dust everything, clean kitchen area and bathroom areas. They do it all!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$115

Response from Amazon Cleaning LLC
Our crews are pet friendly, a lot of our clients have us take their dog(s) out of walk.

Eric H.
11/2015
5.0
house cleaning
  + -1 more
Very thorough, always friendly and on time. Periodic quality checks. Very happy with these cleaners
Description of Work: Cleaning of my 4400 square-foot house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Response from Amazon Cleaning LLC
Green cleaning supplies are always available per request at no extra charge!

Rachael G.
11/2015
5.0
house cleaning
  + -1 more
We have a 2,200-square-foot house, and Amazon does a bi-weekly cleaning for $115. They do a great job on the cleaning and actually put things back in place - our past cleaning services would leave blinds open, leave items crooked, etc., but that hasn't happened with Amazon. They provide a lock box for your key, and I always get a call and email a few days before they come as a reminder. We've been using Amazon for a couple of months now and are happy with them.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Response from Amazon Cleaning LLC
Excellent! On all jobs our crews double check their work to ensure quality. All jobs are guaranteed with the 24 hour service guarantee as well.

Paul R.
11/2015
5.0
house cleaning
  + -1 more
Lucia and Beatriz are always thorough, punctual and pleasant. It is nice to have a team that you can trust. The value is all there and I will be keeping their service. Amazon always sends an email reminder two days before the appointment and a call the day before.
Description of Work: We have been using Amazon Cleaning for bi-weekly home cleaning for about 2-1/2 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Amazon Cleaning LLC
All high end cleaning equipment and supplies are provided at no additional cost. Customization is allowed for all clients to choose which kinds of chemicals for all visits.

Kirk B.
10/2015
5.0
house cleaning
  + -1 more
We have used Amazon Cleaning for over 2 years now and they consistently do a great job of cleaning our home. Their communication is great and the quality of their work is very good. I literally haven't had a single issue with them in the entire two years. One time the crew got into a car accident so they called me and sent another crew instead about an hour later, that was about the most difficulty I have had so far. In my opinion this makes them truly a great company compared to their competition in this industry.
Description of Work: Complete house cleaning of about 3600 sq. ft, including my favorite part: making the beds with clean sheets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Response from Amazon Cleaning LLC
Excellent! Our system is designed for consistency and dependability for many months and years ongoing. We have a very high crew retention rate. As our system via registration and planning is very detailed, the by product is long term successful relationships.

Michelle S.
09/2015
5.0
house cleaning
  + -1 more
These ladies have been cleaning for us for us for about 7 months. They are great! They follow the instructions that we give, and are so helpful. I am so glad that I signed up for this service!
Description of Work: They clean my house on a bi weekly basis

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Amazon Cleaning LLC
Green Cleaning is included with the service at anytime.

Fiona E.
09/2015
5.0
house cleaning
  + -1 more
We have worked with Amazon Cleaning for several years now and cannot fault them for service. The office staff are always so responsive and if we should have a specific request for the cleaning crew, this is relayed accurately and immediately to the crew. The Amazon Cleaning Team work quickly and efficiently and are always respectful and professional. They take such pride in their work and it shows!!
Description of Work: The Amazon Cleaning Team comes every other week - they primarily focus on the bathrooms and adjust as needed to meet our household needs each time they come.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Response from Amazon Cleaning LLC
Thanks for the kind words! Our top priority, above all is our dedication to quality in your home. Because of that commitment we take more time in your home and have our crews change positions and check each others work before leaving. We also have made the commitment to allowing our clients to add in additional rooms, basement, oven, fridge and/or interior windows to our visits. Because of job assignments that will vary in size and scope from day to day in combination with traffic, weather and crew vacation and personal doctor visit requirements, we quickly learned early in our business that we are not able to commit to arrival times during the day except for our first assignment of the day at 8AM.

JILL P.
09/2015
5.0
house cleaning
  + -1 more
We've been using Amazon for more than 3 years now and have not been disappointed. We have a regular team who comes to the house, are very pleasant and get right to work. They are very reliable and do a very good job.
Description of Work: Amazon performs regular, bi weekly, housekeeping for me and my family of our 4200 square foot home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from Amazon Cleaning LLC
All cleanings are ensured with our 24 hour service guarantee. In addition, we now have an essentially real time customer service hotline to assist.

Brian W.
09/2015
5.0
house cleaning
  + -1 more
Always profession and always punctual. We've never had an issue. House is spotless! We always look forward to Amazon coming to clean.
Description of Work: Whole house cleaning for two main floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Amazon Cleaning LLC
All of our crews use hepa filtered vacuums to prevent cross contamination from house to house.

giovanni M.
09/2015
2.0
house cleaning
  + -1 more
They use different crews and the work was decent enough. Not spectacular but passable. I used them for their good reviews on Angie's and they seemed to be fairly easy to schedule. Let me be clear, I can clean a lot better than they can but of course it's a trade off when you don't want to do it or don't have the time to do it. I'm a live in property manager, they just told me that unless they deal with the owners of the property directly they couldn't do business with me because of insurance reasons. I then said that the owners pay me to deal with all contractors and this would not be doable. I asked if the owners could sign something to absolve them of liability. Peter went on to say that it has to be an on going relationship with the owners only and said it was not up for debate. Sounds like a crock to me but oh well, their loss. Plenty of services elsewhere.
Description of Work: Deep Clean of whole home

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$600

Response from Amazon Cleaning LLC
As is common sense, only the owner of the home can order maid service. We politely explained the policy to this person, who does not own or rent the home. Amazon Cleaning protects home owner rights, safety and valid insurance coverage by honest, up front and safe business dealings and planning. As a courtesy, listed on this web page are other reasons why direct home owner communication leads to long term successful service relationships without risks. http://amazoncleaning.net/homeowneronlybooking/

Contact information

3820 Highlands Pkwy SE, Smyrna, GA 30082

http://www.amazoncleaning.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

Amazon Cleaning LLC is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 2:00 PM

Amazon Cleaning LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Amazon Cleaning LLC offers free project estimates.
Yes, Amazon Cleaning LLC offers eco-friendly accreditations.
No, Amazon Cleaning LLC does not offer a senior discount.
No, Amazon Cleaning LLC does not offer emergency services.
No, Amazon Cleaning LLC does not offer warranties.
Amazon Cleaning LLC offers the following services: Ongoing House Cleaning Service, Move in/Out Cleaning Services, Airbnb Cleaning, and One Time Deep Cleaning Services.
Carpet Cleaning, Laundry Services.

Contact information

3820 Highlands Pkwy SE, Smyrna, GA 30082

http://www.amazoncleaning.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 2:00 PM