IN BLOOM INC

After spending $8000 I was left with a majority of the plants dead after a year, a broken water line, and drains that flood into sidewalks. We have had a majority of the work redone by another landscaper.

The work performed was well done, done promptly and courteously. The crew were helpful in tying back bushes that were in danger of messing up our exterior paint job that was done the same week. We appreciated their concern for that! And, Sage is a wonderful person to do business with he's honest and helpful, very customer service focused. He delivered on time, actually under original quotes given, and he was great with follow through.

We only spoke on the phone and determined they weren't the best fit.

Called to have a visit for an estimate. All that was necessary to do was put together a total price as the general layout and plant choices had already been made. I told Selby, the owner, that our budget was $4K. It took weeks before I received the estimate of $7000. I emailed back to explain why this price was 'ridiculous'. I received one reply from his assistant explaining they are not a price competitive company and the price was so high because of the sprinkler system and was told I should look elsewhere. Then I received an email from the owner telling me I should keep my thoughts on their prices to myself and that I wasted their time. He knew our budget and should have known and mentioned that the sprinklers alone would cost that much. The result: In less than half the time they took to try and get my business, they made sure they would not.