Reviews
3.04 Reviews
Showing 1-4 of 4 reviews
Brenda B.
03/2017
home security systems
+ -1 moreI don't think the other company was here in 2015, they were new in the area. They were the only company to come out. We had a lot of companies that come out, offering services. They found us, we did not choose them here. My husband thought they were more affordable. I can't say that I would never use them again, the competition, who knows their prices could have come down.
Description of Work: Installed the alarm box, put in the fences in the house, to monitor the doors and windows.
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Yes, I recommend this pro
Brenda B.
03/2017
home security systems
+ -1 moreTheir service was good. The only thing I did not like, is that I could not open the window. Their sensor would not let you open the window. I did not like that at all. We did that, because, I don't know if the other company wasn't around back then, they were just coming in the area. It may be different. My husband asked them about the cameras, they seemed to be unaffordable to us. They did do things that I like. I like the fact that they had a speaker installed in the house, and that they could speak to us in the house. What I did not like is, not being able to open the windows when the alarm was on. When I was sleeping at night, I did not like that. That had nothing to do with the effectiveness of their service. That is just my little perk, I needed fresh air. That is not a reason to not do business with them. I think their equipment is good. Only if they offered the protection of the service, that would allow to open the window. I can't say that I would never use them again. They might offer the same service now.
Description of Work: They put in the fencing, monitoring the doors, and into the house, and windows. They had an intercom system. Instead of texting us, they had a speaker. They would speak into the speaker, and ask if everything was ok. If we weren't home, they would call us, and if they couldn't get us, they would call the police, to check in on us.
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Yes, I recommend this pro
James N.
10/2013
home security systems
+ -1 moreHad numerous conversations with their customer service department. Not willing to negotiate or cancel the service. Filed complaint with the Better Business Bureau and Safetouch shaded the truth regarding the chain of events leading to my eventual request to disconnect, de-install the equipment and cancel the contract. They engage in deceptive advertising regarding their pricing. You will never know the truth unless you decide to cancel their service, then it may be too late.
Description of Work: Installed equipment that was integrated with existing alarm equipment. The system repeatedly failed and was off line 75% of the time that it was active. They refused to cancel the contact and continue to demand contract cancellation fee of $1500.00.
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Joseph D.
04/2013
home security systems
+ -1 moreWell, I have to say that I am quite upset with my association with this company and the salesman who sold me the system. I paid for a 3 year contract and so I thought that the price was fixed. Little did I know that this was not the case. When I called them out on it, I was told the contract allowed them to raise my rates as they saw fit. #fail!
Description of Work: I had my home service upgraded and a similar service installed in my rental home.
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$1,200
Contact information
2305 ROWLAND AVE, Savannah, GA 31404
Licensing
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Service Categories
Home Security Systems
FAQ
SAFE TOUCH SECURITY SYSTEMS is currently rated 3 overall out of 5.
No, SAFE TOUCH SECURITY SYSTEMS does not offer free project estimates.
No, SAFE TOUCH SECURITY SYSTEMS does not offer eco-friendly accreditations.
No, SAFE TOUCH SECURITY SYSTEMS does not offer a senior discount.
No, SAFE TOUCH SECURITY SYSTEMS does not offer emergency services.
No, SAFE TOUCH SECURITY SYSTEMS does not offer warranties.
Contact information
2305 ROWLAND AVE, Savannah, GA 31404