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Palmetto Shutter Co

Window Treatments, Hurricane Shutters

About us

At Palmetto Shutter Company we handcraft our shutters locally. We take exact window dimensions in your home and craft your shutters, one at a time, for a truly custom build. We control the entire process – from the sawmill directly to your living room – which means you enjoy better pricing, faster delivery and superior service – even after the sale.

Business highlights

19 years of trusted experience

Services we offer

Plantation shutters, exterior shutters, bahama shutters, wood blinds, faux wood blinds, bamboo blinds, silhouetttes, roman shades & honeycomb shades.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.513 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
0%
3
0%
2
23%
1
0%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.3
responsiveness
4.4
punctuality
4.4
Showing 1-13 of 13 reviews

Greta B.
05/2018
2.0
hurricane shutters
  + -1 more
Quality of shutters was fine except our old shutters had copper tops which were not done on these. We had these replaced in one year increments, half of the building at a time. The first half was fine but the second half of the shutters do not close properly. No one noticed until we had a hurricane come through. We called Andrew to fix and he said he would get back to us. Despite repeated attempts by several people, they never came back. They are screwed in about 2 inched too high so the shutters don’t close into the window opening when needed. When the second hurricane was coming my poor husband had to hang out the window and have a friend on a ladder hold them in place while he rehung properly. The rest of my neighbors are out of luck. WOULD NOT RECOMMEND AS THEY DO NOT FOLLOW THROUGH ON PROBLEMS. We paid a lot of money but what good are they if not working when you need them?
Description of Work: Shutters replaced at a 6 unit condo building in Savannah GA

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0


Barbara R.
04/2017
2.0
window treatments
  + -1 more
I showed Mr. Albert pictures from Veranda magazine that did not have a valance and were placed inside the window frame. I have unusual windows and he said they would have to be mounted on the outside. Being concerned how they would look and never having blinds only shutters, he assured me they would look really good. When they came and were installed you can see from the pictures they are horrible. Mr. Albert told me the returns were wrong and he came back when Hunter Douglas sent him new ones. He also thought new brackets would help. Well it didn't, and I was told by him and Hunter Douglas that they wouldn't do anything about it. Mr. Albert offered to lower the price and took off a whopping $265. The blinds have black out lining and as you can see since they hang 2 in. and one room 3 in. from the wall leaving plenty of light in next to the bed. The pictures I showed him did not have an eyelet and was told that the valance would have covered it. How is that custom if all they did was not put a valance? And how is this good customer service when I pay and get lousy blinds? Sick to my stomach every time I look at them!!! Everyone who sees them cannot believe that someone would even think they are acceptable, especially from what Hunter Douglas is supposedly one of the best companies. Beware people, Hunter Douglas and Palmetto Shutters do not back their work.
Description of Work: Hunter Douglas woven blinds

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$4,600

john L.
08/2014
2.0
window treatments
  + -1 more
It didn't go. There was no service since apparently the company did not want our business. No phone call or email returned (twice). I went with Savannah Blinds, Shutters, and Shades for the 18 shutters. The service was night and day different (um, better).
Description of Work: What did the provider do? It's what the provider DIDN'T do. The owner visited our home, took measurements, and a couple of weeks later provided the quote. Pretty normal (except for the length of time to receive the quote). But, upon email follow up and also telephone (left a detailed message) follow up, I never heard back. He did not return either my email or voicemail. Strange,...and unprofessional. I gave the Professionalism a grade of "D" only because he was relatively professional upon personally visiting us.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$1,000

Craig & Eva A.
08/2014
5.0
window treatments
  + -1 more
Great personality and professional.
Description of Work: Shutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TERRY M.
06/2014
5.0
window treatments
  + -1 more
product is beautiful installation was perfect and professional timeliness was great will use again as needed
Description of Work: 12 half window white wooden plantation shutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,579

Kathleen B.
04/2014
5.0
window treatments
  + -1 more
Excellent service and guidance. Great Quality. Well worth the wait! They look great! We love them so much we are considering them in other areas of our home.
Description of Work: Installed custom wooden plantation shutters in 3 rooms in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

cindy D.
02/2014
5.0
window treatments
  + -1 more
The service was excellent. Shutters were custom matched to the trim color in our home. Beautiful !
Description of Work: Palmetto Shutter Company installed window coverings throughout our new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Marjie W.
02/2014
5.0
window treatments
  + -1 more
Had the measurements taken and estimate on December 3 with an estimated delivery of 4 weeks, according to the invoice. I contacted the company in early January but was unable to schedule installation before I had to leave for a month. E-mail contact was not immediate and when we did connect I was unable to schedule installation for the week I returned. The owner was apologetic for the delay and gave me a discount for the communication issues. I do think he has taken something positive away from this. Detailed measurements were taken. The types of shutters to be hung, and the reason why certain types were advised to be used, was explained. Installation was also detailed oriented. Andrew came back a few days later after refining the measurements of the shutters on one set of shutters and planing for a better fit several other installed sets. He was very professional in addressing my disappointment in the scheduling delay. I definitely would recommend Palmetto Shutter Company to anyone wanting quality shutters.
Description of Work: Wood plantation shutters for the whole house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$7,400

Eden C.
10/2013
5.0
window treatments
  + -1 more
Andrew came out and measured my window and brought samples of different size shutters. He was very helpful in guiding my decisions about the configuration of my shutters. He said it would be 4-5 weeks until installation and he was right on target. He and another worker installed my shutters and made sure I was pleased with all before they left. The shutters are high quality wooden and fit well. They are quite beautiful and add class to the room. I would definitely use Palmetto Shutter Company again. Their products are made in the USA. I highly recommend this company.
Description of Work: Built and installed plantation shutters for large window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Mary H.
06/2013
5.0
window treatments
  + -1 more
Great! Fast and professional.
Description of Work: Constructed and installed shutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Frank M.
01/2013
5.0
window treatments
  + -1 more
I would highly recommend Palmetto Shutter Company to anyone considering Wood Plantation Shutters for your home. We obtained quotes from four (4) locally based companies. Most offered an inferior product (composite shutters) at a higher cost. When we had questions some competitors would not respond to voicemail messages nor emails. Andrew (Palmetto Shutter Company) is a true professional. When he came out to measure and provide his quote he answered our questions and displayed the different product lines for us to choose from. He took time to explain what we were buying and made recommendations when we asked for assistance. He quickly responded to our emails and telephone calls when we were comparing quotes and choosing our supplier. He custom painted our wood shutters to match our trim. The installation took one day. We chose Palmetto Shutter Company because of the Customer Service that Andrew provided. He didn't hound us like some of his competitors but he did go out of his way to respond and answer our questions. The cost savings was an added benefit. Palmetto Shutter Company supplied Solid Wood Plantation Shutters for 24% less than the competitors were charging for Composite Shutters and 42% less than his competitors were charging for similar Solid Wood Shutters. We are very pleased with our Shutters and with the savings we realized by choosing Palmetto Shutter Company.
Description of Work: Fabricated, painted and installed Solid Wood Plantation Shutters on 34 windows in our new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,500

Porter L.
12/2012
5.0
window treatments
  + -1 more
We had wanted plantation shutters for a while. After we had new windows installed (by Home Depot, which was not a good experience) it was time for new window treatments. The Plantation Shutters owner came out and give us an estimate. The price was good and we also liked the quality of the shutters. We placed the order and had the shutters installed. Everything was done in a professional and timely manner. We are very happy with the cost and look of the shutters, and the service we received from Palmetto Shutters. We want to add some additional shutters to our sunroom doors and we will definitely use Palmetto Shutters again.
Description of Work: Palmetto Shutters installed plantation shutters on ten windows in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Frances L.
06/2010
5.0
window treatments
  + -1 more
We received an in home estimate tthat was professional and cost effective. We placed 50% with our order and installation was about six weeks later. He arrived promptly and completed the install in about two hours.
Description of Work: We had custom plantation shutters and faux blinds installed. We had an excellent experience. The quality of the product is superior and the value was exceptional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    2620 Gregory St Unit 700, Savannah, GA 31404

    www.palmettoshutters.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Window Treatments,
    Hurricane Shutters

    FAQ

    Palmetto Shutter Co is currently rated 4.5 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: Closed

    Palmetto Shutter Co accepts the following forms of payment: Check,MasterCard,Visa
    Yes, Palmetto Shutter Co offers free project estimates.
    No, Palmetto Shutter Co does not offer eco-friendly accreditations.
    No, Palmetto Shutter Co does not offer a senior discount.
    No, Palmetto Shutter Co does not offer emergency services.
    Yes, Palmetto Shutter Co offers warranties.
    Palmetto Shutter Co offers the following services: Plantation shutters, exterior shutters, bahama shutters, wood blinds, faux wood blinds, bamboo blinds, silhouetttes, roman shades & honeycomb shades.

    Contact information

    2620 Gregory St Unit 700, Savannah, GA 31404

    www.palmettoshutters.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    Closed