Mr. Electric of The Coastal Empire

Great...Garrett and his staff are very efficient and professionals in getting the job done.

Great would Hire this Company Again. Awesome Work. Very Happy with Service that was provided👍🏽❤️

Showed up right on time and assessed the needed work. Provided an estimate and explained what was required. Completed all tasks in a timely fashion. I was very impressed with his professionalism and obvious knowledge of all things electrical.

Excellent. The team was on-time conducted a very thorough evaluation of my wiring. Several repairs were made and we're very pleased. I will use this vendor again.

I got a call an hour after submitting the request and they were here the next day and did a great job for finishing it right away! I will absolutely hire them again in the future.

I really hate giving bad reviews but they were just not customer friendly; I had an appointment a month in advance, as I was just moving back to Savannah. Once I was back in town they were supposed to come over and provide a quote. From the start, we said we were going to wear masks, as I would never be around anyone without a mask these days. I had a brief conversation via Angies list email and all appeared to be on schedule. They called me 15-30 minutes prior to my appointment to tell me they weren't coming out. The gal said they didn't want to make 2 trips and that I could call them back after I had gathered my other quotes so if they did come out, they'd only need to come out once. Had they said that from the start, I would have removed them from my list of professionals and saved myself the time and trouble of communicating with them. Had they said they weren't comfortable working on indoor projects at this time (a few others have said that), and they'd be happy to still come out to put in the outdoor outlet I wanted, I would have been able to understand. Giving them a 'D' because they waited until it was nearly time for their arrival and then cancelled.

Fair price and adequate time of labor for work done after quote.

The workmen arrived on time. The electrician gathered information on the electrical problems and gave me a quote. Work was done efficiently and they did not leave until all the work was done. If I had questions, they were answered; the electrician explained what he was doing and even showed me on an outlet what he would be doing. I am very satisfied with their work. They were very professional and considerate during this job. Also, the office called the next day to see if I were satisfied with their work. I would hire them again, and I would definitely recommend Mr. Electric of the Coastal Empire to anyone. I rate them A+.

Wonderful professionals to work with. Have used them once before a well. Believe me, their response was nothing short of remarkable. The Scheduler, Quinn, is amazing, very pleasant, and sympathetic—I felt like she really cared about my problem and pulled out the stops to work me into a packed schedule. This company delivers: they are there when they say they’ll be there and they don’t quit until the work is done perfectly. They are cost-competitive and they stand by their work. On both occasions I used them, Caleb was the technician and I couldn’t be any more satisfied: He’s polite, clean, very professional and pays close attention to detail. He patiently answered my many questions in terms I could understand. Going a step farther, Caleb salvaged what he could from my existing material on hand to reduce my out-of-pocket expenses. He was careful to walk me through the process and explain the repair and finished work to me...BONUS: he cleans up his work area before he leaves. These folks are exceptionally SERVICE-oriented. I heartily and confidently recommend them.

They worked us in despite the holiday rush and worked diligently to locate and fix the problems. So appreciate this fine family's assistance!

I scored an F due to customer service. They actually came out and did the job quoted in a timely manner but they left debris around the work site and were responsible for improper connections to a water heater. I had a plumber to the house 2 days later to check a loss of hot water and were told there was no electrical power to the unit. When I called Mr. Electric to come out and investigate / repair the circuit, I was initially told it would be 2 weeks to get on the schedule. When I mentioned possible legal action, they dispatched someone immediately. The technician found loose wires at the circuit breaker and fixed the problem. We were invoiced for no charge as “complimentary emergency service”. When I requested to be reimbursed for the plumber costs, they told me that it was not due to their work and refused to reimburse me. If it was not caused by Mr. Electric, then why did they not charge me for a Sunday service charge when they came out to fix my problem?

great, he was able to assess what the problem was, quickly made the repair and made the tenant happy, which was even better

It was an extremely good service. He was very professional, my husband was really happy with him. I don't usually give top ratings to anybody. I would absolutely use them again and I would recommend them.

This job required some trouble shooting and creativeness. Donnie and his assistant worked together and did a quality job.

They were really good. They charged the service fee plus a couple dollars more. What I like about them is if they come out, they charge you the service fee. If it could be done, they actually do that work without charging you up to the price of the service fee.

They did great job fixing a cut wire. They y gave me an estimate, explained exactly what he was going to do and then did just that. Very polite, professional and did great work.

Service provided was excellent. Explained to electrician what I needed done and it was completed in a timely fasihon.

I bought the lights I wanted and so the service was just installation, along with making sure that the electric circuits were not the source of our problems with the existing lights. The Mr. Electric rep checked the lines, then installed the new lights and explained how they would work (they have motion sensors). They have three possible settings for the time the lights stay on, and he asked us which setting we wanted. The whole thing took only about 2 hours; he arrived promptly in the morning, calling first to let me know he was on the way and making sure he knew how to find my house. The lights are working fine and I'm very satisfied with the job. The only slight problem I had with this job was that he took all the trash with him, including the instructions for installing (and using) the lights -- if I ever want to change the settings on the lights I'll have to figure it out. This happened because I had to leave before the installation was complete and forgot to ask my sister to keep a copy. But this is not a big problem to have! A note: we have an "Advantage Plan" with Mr. Rooter which extends to Mr. Electric as well, saving us 10% on the cost, which is why we called them first, but we have used Mr. E in the past and been happy with the outcomes. I don't have a large frame of reference to compare Mr. Electric's charges with others' but I've been very satisfied whenever we've used them and don't mind paying for that!

He showed up on time both visits. First visit was to run wire and junction boxes with studs exposed. Second trip was a few days later to install the pendant lights once drywall ceiling was in place. He covered the countertop each time before performing work and completed his work quickly. He was very professional.

Mr. Weeks had the ability to make you feel at ease and although it was our first meeting, like he was a long time friend. He was very professional and knowledgeable in his work. Mr. weeks came the day I called, discussed the pricing and the work he would do. He finished the job quickly. I would recommend Mr. Electric and Mr. to anyone needing electrical work, and will surely call them when I need electrical service again.

Garrett Weeks was the electrician that performed the work; he assessed the problem and replaced the damaged part quickly and efficiently. He explained how it had happened and what the cost would be prior to actually performing the work, and even fixed a loose fixture in my attic that could have been a major safety issue, using a simple part that he had on his truck. He was so helpful, friendly and professional that I kept his business card and will only call him for any future work. My house is very old and will need a lot of work in the future, so I hope he plans to stay with Mr Electric for at least a few more years!

During the evening, I heard noises coming from my breaker box so I had to turn off some of the breakers. I called at 8:00 when they opened and they were able to have someone here by 9:00. Their service technician explained all the issues to me in layman's terms. He was able to provide a temporary fix for a week or two until I can set a schedule for the whole system to be replaced (old home, old box). He also thoroughly explained each cost in the break down for a new system. I highly recommend this company!

They were great to work with! They were able to identify the problem and showed me the complexity of the job. They were very fair and very knowledgeable.

I needed an indoor / outdoor evaluation of my electrical systems, switches, outlets, recessed lighting, exhaust and attic fans replaced, etc. I decided to go with Mr. Electric on the recommendation of my Heating and Air company which I've been pleased with for years. I made the appt for Wed 9/24 at 12, explaining to the girl the situation and that I needed the job assessed and started as soon as possible. We waited till 1:30pm when my husband suggested I call them. They then told me that they called my cell and left a message that they could not come till Friday 9/26. Tammy Weeks got on the phone telling me that they had a lot of emergencies and since mine was just a quote, they decided to leave my appt till later. I told her that I explained to the girl how important this appt was, especially since I travel, and the quote although not important to them, would turn into a full job. I asked her if there was a chance someone could still come by later on today 9/24. She replied no. I don't know how they work or selectively choose their clients, but based on my experience, I would highly discourage anyone from using their services.

They are really quick to respond and their prices are reasonable and I trusted the guys.