Handy House Cleaning

This company may not be a scam, but's it's close to it. I received an incoming call from Handy, from a really noisy call center. The price seemed OK and I scheduled them to come in a couple of days. But wait! They asked for a debit card or credit card for payment in advance. Hum? Give up critical info, to someone in a call center, to a company I knew nothing about, that called me? I don't think so. They would not budge by the way; offered to pay cash or check before they started once here. I don't doubt they can send cleaners, but this is off the wall. For residential house cleaning: a call center and payment up front? I suppose institutional or large commercial companies can live with this. Residential? I'd look elsewhere.

I pre-paid for a three hour cleaning, and signed to have them continue on a monthly basis afterward. The appointment was scheduled for right before a gathering at my home. I received a text 40 minutes before they were to show up canceling my service. They did offer to reschedule on the following Monday (my appointment was Friday afternoon) I declined. My one bright spot is that they did refund my money (the appointment required pre-payment by credit card. Obviously I cancelled the remaining service and am now searching for a cleaning service again.

Scheduling was easy and they showed up on time.