Five Star Painting of Savannah

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The service provider got in touch with me quickly to provide a free on-site estimate and book the work. The sales rep even showed up to get the painters to work (albeit a late start) and returned about halfway though the job to ensure things were going smoothly. The painters worked efficiently, but unfortunately did not provide the level of quality I was expecting for the price I paid. The edging was done well, with few exceptions, but the rolling was poor and left several heavy spots, and drips on the walls and carpet. The painters patched small nails holes, but not very well. Every single patched nail hole is still visible. I didn't expect these to be perfect, but honestly I can do a better job, and I would have had I known. This is not the quality of professional painters. They also purposely painted over anchored screw holes left over to hold curtain rods, but instead of protecting the holes, they just painted them and kept going. A simple ask if the holes were to remain would have been nice, considering they didn't patch them, I figure they knew to leave them intact. They also painted the exposed wires leading to the hallway thermostat, another sign of the painters' poor quality. 5 extra seconds to keep from rolling over these wires would have saved me time in having to clean them up before replacing the thermostat. I have provided similar feedback directly to the company with ZERO follow-up from them to view or fix the poor workmanship. I have waited a month to provide this feedback with the hope of being contacted by them, but to no avail. Therefore, my overall feeling toward this company has declined and I wanted to express that in this review. This company seems large with several/many painters-teams to do the work, so your experience may differ. In all, the painters and staff were friendly and professional-acting, but did not conduct the work to a professional quality. Combine that with no follow-up offering from the company to fix their mistakes, I would not recommend them to others.

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The manager of the business came to our home to view places where we wanted corrections to be made. He surveyed the areas to be painted', took a small sample of the painted areas to do a color match and then gave us a quote for the total job. A date was agreed upon to perform the work. He returned on the arranged date on time with the necessary materials and performed the job to our satisfaction. We will use this company again for any future painting jobs we have to be done.